Customer Reviews of Planet Nissan
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WOW!
by Robert Bernardo on 01/08/2025updated 01/15/2025I knew pretty quickly that Planet Nissan was an above average dealer. They had the model truck I wanted and they answered all of my questions and concerns - so now I am a happy customer. My sales rep Daniel Maimran was very knowledgeabe AND… patient in explaining all of the benefits and features of the Frontier Pro 4x. And Bob in finance had me in and out of his office in the shortest time for any new car I've purchased! We will be back for my wife's new car and my rating for Planet Nissan is 5 out of 5 stars!WOW!
by Robert Bernardo on 01/08/2025I knew pretty quickly that Planet Nissan was an above average dealer. They had the model truck I wanted and they answered all of my questions and concerns - so now I am a happy customer. My sales rep Daniel Maimran was very knowledgeabe AND… patient in explaining all of the benefits and features of the Frontier Pro 4x. And Bob in finance had me in and out of his office in the shortest time for any new car I've purchased! We will be back for my wife's new car and my rating for Planet Nissan is 5 out of 5 stars!An exhilarating experience
by IJSADA75 on 11/21/2024I had a very wonderful experience with Planet nissan. Originally I went to go in and get a 2018 Nissan kick serviced with over 120,000 miles on it. While I was waiting for my Kicks to be serviced, I was asked by Martin Felix, who I have… known for a while since I've been getting my vehicle done at that location for service, asked me if I was interested in upgrading. At first I told him no but then Karl Ayerle, who was the salesman who took care of me, offered to show me a 2025 Nissan kicks. At first I was not agreeable to the possibility of getting a new car. But with both Martin and Karl showing me the options as well as the upgrades of the new version as well as me driving the unit I fell in love with the car. My experience was wonderful and I will refer anybody who needs a car to those two. I am now off to my wonderful adventures in my new vehicleHi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Outstanding Service from Mike Bata at Nissan
by Chretienm on 11/02/2024I’ve had an exceptional experience working with Mike Bata at Nissan! Over the past few years, I’ve purchased two vehicles from him, and each time, Mike has gone above and beyond to ensure I got the best possible deal and financing rate.… He’s consistently friendly, attentive, and incredibly helpful, making what can often be a stressful process feel seamless and enjoyable. Even after the sale, Mike continues to be available for any questions or assistance I need, showing a level of commitment that’s rare to find. I highly recommend Mike for anyone in the market for a new car—his professionalism and dedication are truly top-notch!Hello, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. Thanks for the recommendation, and have an amazing day!
Satisfaction Guaranteed
by Lisha on 09/20/2024I recently got a beautiful black Nissan Sentra and it is perfect! The process was top tier with the help of Ty, from the time I called to inquire about a car even until now he has been very helpful and knowledgeable about everything… especially considering my budget, credit, and financing! My experience was with no hesitation a 10/10 I highly recommend Planet Nissan for a reliable car and trusted sources!Thank you for such a great review Lisha! We’re thrilled to hear Ty provided you with top-tier service. Your recommendation means a lot to us, We appreciate your trust in Planet Nissan.
DO NOT BUY HERE
by Rich on 01/18/2023This dealership is embarrassing. First of all, they dont display prices on their website. Secondly, they are so lazy they dont want to set a price before they run your credit. Which, we all know, inquires are bad. I arrive on location to… find the MSRP is $4000 more than Autonation and United.Disconnected from Internet
by Alberto on 01/13/2022Hello I got a deal from internet via Truecar I spent time, added my information, run my credit got final offer with exact numbers I decided to drive to the dealer, I was shocked by the way they conduct there business All they want is bring… you there and then try to sell you another car with more money nobody answers internet phone real disaster waste my time, internet is there enemy I hope there management will read and fix this issues[non-permissible content removed]
by Marky on 12/21/2021Called them an hour before to set appointment.Told me on phone they got 2 in inventory the car model I was looking.Arrived there after one hour after calling.Told me cars already sold and was offering me another.Can't even get them to respond
by Not happy 2 on 04/06/2021I've called several times and always had to leave a message to see if the vehicles were available. Never once got a call backExcellent Spencerian
by Alem_F on 08/26/2019updated 09/09/2019Just bout a new car from here about two weeks ago. it was all finished in two days and our sales consultant Alejandro Alcocer was very helpful. He helped us find a car we liked, walked us through the process and we were able to settle on a… good price. the car is great and it was a very easy process and not stressful at all. I would recommend for people to hop here as everyone was friendly and willing to help with all our needs. I'm so excited about the new car and am satisfied with the experience shopping hereEasy buying
by Alex on 04/07/2019I had the pleasure of buying a certified Rogue from Lee, he was polite, friendly and personable. The car buying process was made easy and quick, great experience overall.2nd vehicle purchased!! Love my time here
by AV_G on 02/28/2019Where to start... 7 months ago bought my first vehicle from here.. easy as buying a phone. Long story short...Currently drove off the lot with my second vehicle. Best decision I have made in the 3 years of being a resident of las vegas is… coming to planet nissan!! Great sales man(Daniel M.) Not to mention the team behind him.. the sales manager and finance manager!! Great people, great service, great business.Excellent
by Kevin on 12/06/2018Clayton was the best salesman I have ever dealt with. He was polite, knowledgeable and never pressured us at any time. He truly made our purchase a great one. Paula and KevinTry to rip me off
by Richard on 11/14/2018updated 11/21/2018I purchased my 2011 nissan altima on this location on 2013 which they give me 100k waranty for certified pre own. Now i have a radiator leak and my car still under 100k so i call planet nissan to find out If still have warranty of my car… which they told me i did. Then i drop off my car today and again ask if my warranty cover everything then speaking to advisor Joshua he said yes. Few hours later I received a call from Joshua telling me that my warranty was expired on june so i have to pay $1300 to fixed a radiator and termostat. REALLY $1300??! I can smell they try to rip me off.. Thanks Planet Nissan!!Well Appreciated Sales Attention
by Luis on 07/14/2018Well beyond my expectations on the purchased of my new "Nissan Versa S" thanks to the dedicated attention and professionalism of our sales representative "RAY PARKER" who with dedicated personal attention put his 300% efforts so that I… could como out of the dealer with brand new car. THANK YOU RAY... ALWAYS APPRECIATED. On the scale of 1 to 10 your are at the highest 10. (THERE IS NO BETTER PLACE TO TO BUY A NEW THEN PLANET NISSAN).Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional customer service, and we are extremely happy to hear that Ray was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Planet Nissan Team
False Advertisement
by Tim on 04/15/2018Internet special for a vehicle listed at $14,800. Was in shock when came with a final price of almost $18,000. Added features or security was their answer. I was told by sales agent that offered that price to get people in the door. Well I… was in the door with cash ready to buy but not get lied to and ripped off.The needs of our customers are always our top concern. We would appreciate the opportunity to hear more about your experience. Please reach out at your earliest convenience. Sincerely, Planet Nissan Team
Unprofessional
by jaque21 on 04/11/2018on 04/10 l started talking to Davit Hambardzumyan sales person to get a lease. Bottom line, he sent the prices for a car, we closed the numbers by email because lm in CT moving to NV. Before sending him my credit info l sent an email… confirming how much my monthly payment would be and he agreed with all the amounts. Once l sent him my social, he came back to me saying #1 he actually didnt have the car l wanted and #2 he could sell me the regular version of the car l wanted for $44.00 extra on my monthly payment. When l asked him why would l accept a car that actually didnt have a navigation paying 189.00 when he first offered the same car for $145.00 he said that the $145.00 didnt include the "documentation fee off $499.00". l clearly sent an email confirming all fess and costs and he NEVER mentioned that fee. He ran my credit score without having the car and tried to push me a cheaper car for way more of what we agreed for the better car. l would never recommend this place to anyone. I'm moving to NV and was trying to make sure l would have a car before getting there. l literally wasted my time and added a stressful situation when l already have tons with my move. l'm really disappointed with the services from this dealer and l think they tried to push me a deal by running my credit score before checking if they had the car and by hiding fees. DO NOT waste your time at Planet Nissan. Now l have no car and a hurt credit score.We are truly sorry to hear of your recent experience. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention. We would appreciate the opportunity to further discuss your situation, please reach out at your convenience. Sincerely, Planet Nissan Team
Amazing staff!
by Alicia on 02/28/2018Kevin is amazing! Very nice guy. Kevin made sure I got my deal completed and that I was satisfied in my new Altima. Thank you so much! Thanks to Sid too he helped me as well.Hi Alicia, and thank you for this great review! We're excited to hear that Kevin and Sid took care of you! We look forward to working with you again. Best, Planet Nissan Team
Great experience!
by Nikki on 05/13/2017updated 05/23/2017We were first time car buyers, mike bata really helped us out, got us all information we needed and we left with exactly what we wanted !Excellent Salesman
by Felipe on 05/14/2017I would like to thank Pablo de la Cueva for his service and time by helping me in the purchase of my second car, with Planet Nissan.Lavinia Levy
by Lavinialevy on 01/07/2017updated 01/17/2017My sales man John was awesome and so was Lee. This was my 2nd time at there buying a car and Lee recognized me right away and even remembered my moms name when she had to co sign for me. He immediately jumped in to help John and make sure… my husband and I were taken care of. They both genuinely cared and weren't pushy.Thank you for taking the time to share your feedback! We are very pleased to hear our consistent excellent customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Planet Nissan. We cant wait to see you for your next servicing appointment! Best, Planet Nissan Team
About our dealership
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Customer Lounge Area
- After Hours Drop-Off
Languages Spoken (11)
- English
- French
- Bosnian
- Arabic
Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Planet Nissan! We hope you have a great day!
by Nia Sterling on 01/10/2025