Customer Reviews of AutoNation Honda East Las Vegas
Review type:
2025 Honda Pilot Black Edition
Express Service, Excellent Staff
by Joshua H. on 04/30/2025I bought and have serviced my vehicle here, for the past 5 years. They always do a fantastic job, and my vehicle and been nothing but dependable.We are pleased to hear you had a positive experience with us, Joshua! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
2025 Honda Pilot Black Edition
by Rivermom on 02/24/2025This was no where to be found. Jenelle found it had it brought to the dealership and we got it without spending days there. A couple hours and we drive away in the most beautiful car from Honda.Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
Just In Time before Warranty Expires
by Ray on 12/19/2024Both front axles were replaced due to unusual noise being heard while turning on way forward or reverse. It seems everything is normal now and of course, Austin facilitated everything to ensure it was done right and covered by warranty. He… was in touch with me till all these axle problems were resolved completely though I needed to go twice for the service - it turned out to be well-attended - so keep it up Austin, your professional way of customer service!Hi Ray, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda East Las Vegas. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Willing to Communicate
by Avis J on 12/04/2024I appreciate the way Brian Anderson communicated through email and text messages prior to arriving at the dealership. He was respectful and listened to what I needed. He took a lot of the stress of purchasing a vehicle out of the equation.… It was a pleasant experience.Hello Avis, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda East Las Vegas. If you ever need help, just give us a call. Happy motoring!
Thank you Ross for a great buying experience.
by jvCRV2025 on 07/30/2024Went to trade in my Ridgeline for a CRV Hybrid and the transaction couldn’t have been easier. Ross made sure that the deal I was looking for was accepted and clearly explained each detail f the transaction.Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Install went seemless had trailer hitch and connections
by Ric Ric on 04/11/2024Great service good price on item and installHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Review
by Katherina on 04/09/2024It was a great experience purchasing our care with autonation. The process is smooth and straightforward. The associates are welcoming and answered all our questionsWe are pleased to hear you had such a positive experience with us, Katherina! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Sales AutoNation Honda Las Vegas-Salesman Jenelle Crouse and Brian Anderson
by BrettWright on 04/02/2024I made most of my arrangements for my new Honda Ridgeline via text and email. Once things were pretty well arranged Jenelle, the sales person, gave me a call to check and see if everything was acceptable and to set an appointment to come… in and sign the final documents and pick up my new truck. All throughout this process it was very easy and respectable. Jenelle met me a at the dealership on the day I drove in. She was kind and helpful explaining everything that would transpire from test drive to final vehicle inspection and pick up.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Top notch sales gal!
by Mary on 03/13/2024Joanne was on point with every aspect of my car purchase. Communication was easy and she was prompt, which helped since I flew in from out of state for my car. She took care of me in a timely and efficient manner.Hello Mary, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Got the car I always wanted
by Dayana F on 03/07/2024My experience with Prentice was excellent. Since the very beginning he was listening to my needs and showed me everything and took into consideration every feature we asked for the car to have. Never felt in a rush to decide. At the end, I… walked with the car I always wanted to have and happy.Hi Dayana, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car buyer experience
by Cristina on 03/04/2024I had fun during my visit to Honda. I didn’t think that I would actually enjoy all the buying process, but thanks to the agent who sold me the car, There was never a full moment.We are pleased to hear you had such a positive experience with us, Cristina! If you ever need help, just give us a call. Happy motoring!
What I meant to say was NEVER A DULL MOMENT at Honda Autonation East
Thanks AutoNation - unbelievable deal on my used Ford Raptor purchase.
by J.Heiken on 02/20/2024From the moment I stepped onto the AutoNation car lot it was truly a unique experience. I highly recommend this dealership it was a pleasure to purchase my vehicle from AutoNation.Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Lease of new Accord
by Tony Cocco on 02/14/2024The salespeople were very accommodating. I asked to test drive the car a second time and take it on a longer stretch of open road, because I wasn't sure whether it had the "feel" I was looking for. The salesperson came to my place and… picked me up to spare me the Uber ride cost to the dealership, then she let me drive the car as far as I wanted. They also agreed to add some features (such as leather seats) to the model I wanted, and were able to give me the car in my preferred color. Very good experience. This will be my first Honda after several years driving Nissan/Infiniti vehicles. The sales staff is probably the main reason why I decided to switch.Hi Tony, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
The Best Honda Dealer
by Nick on 02/14/2024No pressure Sales…overall experience 5 stars, PJ our salesman, Carlos Burger, our Finance and Ray Salcedo, the Manager, are the Best👍👍👍Hi Nick, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda East Las Vegas. If you need more help, our team is available to talk -- safe travels!
Great experience
by B and G on 02/10/2024See Ken Schwartz if you’re in the market to buy a Honda. He won’t play any games with you and his follow up after the sale is awesome.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone please RUN away from this dealer
by Chris on 02/09/2024Go ahead wasting your money there if you don't mind waiting 8 hours and dealing with registration issue. Purchased a car took 8 hours and could not get registered in DMV, Any one from finance department do not give a f about anything… after the car has been purchased. First, it took us entire 8 hours sitting there waitting for their finance department processing the paper work, and they have to replace the back tire, we made an appointment 3 days ahead before purchasing, we have been waiting all day for their technician just replace a tire, and when finally the technician got working on it, technician stripped a lug nut Lol. so they have to drive the car to the actual dealer get it fixed. They tried to make it up so offered us some free services, we thought the nightmare was over, but that was just started. When we try to register the car, dmv can not process it, because someone returned the car 10 days ago before we purchased, so there is still a lien or something have not been cleaned out so it is against us for getting register and getting the title. Autonation Honda East wont issue us the extended temp tag and told us we have to tell DMV to call so it can be cleared out. they did not try to help us at all. So now if we drive the car, we might get pulled over because of the expired tag. We came to this big dealer ship because we think they will make our purchasing easier, but this is the worst experience we have never ever been had before, we have to go through all these stupid bs because all these ridiculous mistakes this big dealer made. Everyone please RUN away from this dealer.Hi Chris, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would like to speak with you more regarding this matter. Please reach out to us at (702) 570-0282. We look forward to hearing from you.
Finally! No ‘pushy’ business
by 808Nancy on 01/12/2024Mr. Troy Robina is an ultimate professional at Autonation Honda East LV. He greeted me and my family with the utmost professionalism and care. His consistent professional demeanor and patience with me was very much appreciated. I have… spent some time at several different dealerships...most were pushy or unknowledgeable about specifics when it came to fees and taxes. (I did my homework for some time before visiting dealerships). I was in the market to lease a vehicle and knew exactly what I wanted. As a female visiting predominantly male industry, I did not feel like I was heard and felt like everyone just wanted to close a sale....consumers like to buy, but do not want to sold. Troy Robina put myself and my family at ease and was impressed with his laid back, no-pressure approach and his many years of experience, knowledge and expertise. I'm so grateful to have worked with him and I have already shared my experience with other female friends who are in the market to buy/lease a vehicle.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Great Service
by M Inniss on 12/21/2023I have always received great service at this location and this time I was not disappointed. Prentice was excellent..very patient and professional, and made this experience go smoothly.Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great sales service
by Ali.dez on 12/20/2023Ross was very helpful and answered all of my questionsHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Replace power steering pump Honda Accord
by Charles G on 12/08/2023Roger Asel was my service advisor, he treated me like family and gave me great service at a reasonable price for my service and the Honda manager was cooler than a fan!Hi Charles, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Dennis B on 12/05/2023Pulled in to get an oil change without an appointment and was out within 45 minutesHi Dennis, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Paige Mason on 02/26/2025