Lexus of Omaha
Customer Reviews of Lexus of Omaha
Review type:
Lexus all shop cars their!!!
by Well done on 08/19/2025Professional, knowledgeable people going the extra step to make car buying simple.Service the way it should e done. Thx
Lexus Delivers
by Bill H on 09/03/2024First time to a Lexus dealership, and it lived up to expectations. Not only was it a great car buying experience, they made me feel as if I was the only client they were dealing with. The car is awesome!Bill, we're delighted to hear that your first visit to Lexus of Omaha exceeded expectations and made you feel special. Enjoy your awesome new car!
Lexus 350
by Sue B on 07/22/2024My sales person was very informative and helpful, as well as the IT tech that showed me all the computer functions of my new car.Sue, we're delighted to hear that our team at Lexus of Omaha provided you with such informative and helpful service. Enjoy all the new features in your car!
Lexus purchase RX350
by Gary on 06/21/2024Salesman Mike Kraft was a pleasure to work with buying a car.We're delighted to hear that Mike provided you with a stellar sales experience at Lexus of Omaha. Thanks for the review!
Great
by Claudia Loera on 12/03/2023Sales person very profesional and great serviceClaudia, thank you for sharing a great review of Lexus of Omaha!
Always amazing
by Lorrie on 10/02/2023Lexus of Omaha is always so clean . They go above and beyond to make you feel comfortable. I will always be a Lexus customer of Omaha!!Lorrie, it's great to know that you've had such a positive experience at Lexus of Omaha. We appreciate your loyalty and look forward to serving you in the future!
#1 Dealership
by Stace on 08/12/2023Best dealership we have ever dealt with in all of our years purchasing a vehicle, could not of had a better experience. Mark was an exceptional salesmanStace, we're delighted to know you had such a positive experience with Mark at Lexus of Omaha. Thanks for the high praise and enjoy your new vehicle!
Low stress / High quality sales experience
by Dave on 08/10/2023Lexus of Omaha takes the stress and anxiety out of the car buying and trade-in process by focusing on high quality vehicles, service, and few points of friction throughout the process. First time customer who will be a return customer if… and when another car is needed.Dave, we're so glad to know that your first experience with Lexus of Omaha was stress-free and positive. We look forward to assisting you again when the time comes for another vehicle!
Awesome Customer Service!!!
by Mary on 04/30/2023Had nothing but a great experience at Lexus of Omaha. My sales agent, Mehdi, went above and beyond to assist in locating a vehicle that I wanted. He was also very cognizant of my time, which was much appreciated. Great experience!Mary, we're thrilled you had a wonderful experience with us at Lexus of Omaha! It means a lot to hear that Mehdi was able to get you the vehicle you had your eyes on and made the process as time-efficient as possible. Thank you for your support!
Great Experience
by quicksquig on 09/02/2012updated 08/31/2025Just bought a used Porsche Cayenne from the Lexus Dealership. Wasn't planning on it, but got such a great deal, I couldn't pass it up. The entire experience was great. Steve, the salemen was very nice and wasn't pushy at all. They are ALL… very friendly and it is clear that they want to impress you and make you feel special. After the deal was done, they gave me a full tank of premium gas which was not expected. That was probably $80 or $90. They also didn't charge me the standard processing fee either, which I didn't expect. So, they basically gave me back over $300 after out negotiation was done. I bought this car "as is" since it's a 2004 Porsche. And, after driving it the first day, the A/C went out. Well, they certainly weren't obligated to fix it but they promptly put it in the shop and gave me a courtesy vehicle to drive for the weekend. They still haven't fixed it yet, but I'm certain they will at no charge. Again, they have exceeded all expectations. We also own a Land Rover which we get serviced at the BMW/Land Rover Dealer in town, and although they are good too, they don't even come close to the service and friendliness I experienced at Lexus. The people at Lexus truly make you feel special and that really goes a long way with me. I will certainly consider them in the future.Thank you for taking the time to leave this review! I am very pleased to hear that we were able to make your experience a positive one. Customer service is something we take very seriously and we apprecite your feedback! We look forward to working with you in the future for any sales or service needs.--Rob Mueting, General Manager
Questionable Service after sale
by carguyne on 02/03/2013updated 08/31/2025I received a very nice call from my salesperson from Lexus of Omaha. They regained my trust and addressed any issues that I had. I would highly recommend Lexus of Omaha for any vehicle or service needs.
Lexus RX 350
Lexus ES 350
Mercedes-Benz GLC-Class
Thank you for sharing a great review of Lexus of Omaha!
by Lexus of Omaha on 08/21/2025