Lithia Chrysler Dodge Jeep Ram FIAT of Helena
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Customer Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Helena
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Lithia CJD in Helena, Montana
by Jerry TVG on 12/01/2023
Favorable. Jory was knowledgeable and easy to work with.
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The following reviews are more than two years old. They are not included in the overall rating.
125 reviews
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great service
by trtty43 on 03/01/2018We dealt with a young man by the name of Josh Merrill. He was the kind of employee all business owners would like to have represent them. Wish that we would run into more service representative like him. He's a good one!!!Steering rack
by Taiter46 on 02/19/2018Howard was so sweet he took care of me like one of his own and we got to meet the mechanic Tony and he did such a great job he made me feel like my Jeep is one of a kind!Nice folks at Lithia Dodge.
by moparlover6 on 02/15/2018Recently purchased a Ram Diesel, second vehicle we've purchased there. From Matt Odell in sales, to all the people in service, they have been nice to deal with. They do not mess around when servicing your vehicle. You do not have to waste… half a day to get your oil changed. Thanks LithiaEmergency repairs, quickly completed
by Grizmajor on 02/06/2018Joshua from service immedately support my need to get my drivers window up on a Saturday. He assured me if the parts were not available he would get the window and stop the freezing of my kids in the back seat. He took the truck right… away and advised it could take up to 3 hours. In half that time his team had the truck ready for me completely fixed. Very grateful not to have to drive around in sub freezing weather with my drivers window down on a 2017 Ram. He made it right. Great help. Thanks.Good Service
by Palooka01 on 01/30/2018Service person does and excellent job. My response is about Service, only. Frankly, the service is the reason I would consider doing business with this dealer again. I was not impressed with their sales approach or management attitude.… They were predatory and dishonest. If I consider trading there, I will not believe anything they tell me.Oil change appointment
by dds45678 on 01/26/2018I easily made an appointment for an oil change. When I arrived they care of me right away and the oil change was done quickly. Everyone was very pleasant.Excellent service!
by paulkathy on 12/17/2017updated 01/02/2018Andy Petek was extremely helpful while we looked for a new truck for our family. He answered all of our questions fully, and offered a variety of options for us to leave with a new truck. He was fantastic to work with!Great Customer Service
by schuttjerry on 12/29/2017Thanks for the friendly, courteous and informative communications, as well as for the expert and efficient mechanical work!!Surprised by Great Service!
by Twinrock2 on 06/18/2017updated 07/05/2017I owned a Wrangler a couple of years ago and wasn't always thrilled by the service I received. Now I have a Cherokee -- purchased at another dealer -- and I was nervous about having it serviced locally. But, I was pleasantly surprised by… the great staff and service that you have now. Thanks for turning the corner on customer service!Josh and his Service Department Rock
by Dbarny5th on 04/02/2017My RAM Laramie was serviced in Helena, Montana. Josh the service manager, was as always, very professional and friendly. I will recommend his shop to anyone and everyone is know. Thanks for the professionalism and for doing great work.oil change
by dds45678 on 03/21/2017I was disappointed with no response to my phone messages I left for a call back. I called on a Tuesday, to set up an appointment for a oil change - no call back. I called the next day, left another message and again no call back. So, on… Thursday I went to the service department and requested an appointment and told them about my messages. He said they must be having problems with their phones and said he could do an oil change at 2:00 pm, so I came back at 2 pm. It took over an hour for just an oil change.Excellent Service! Excellent vehicle!
by MandKMoos on 03/21/2017Andy Petek was fabulous. He posted the add, I called, and he had us set up with a new to us SUV within hours! We couldn't be any happier with the service and our new vehicle! Thanks again. Now our family feels a whole lot safer when driving… around with our kids.15 ram 1500 sevice
by Ramhemi1500 on 01/24/2017Dropped of truck in the morning and as always it finnish in a quick timely manner. I have purchased 9 Dodge vehicles in the past and always been well taken care of by Lithia Dodge.Courtesy Oil Change
by Harry_Hobbes on 11/27/2016This was routine service, performed as expected. That is, performed to my expected standard of performance.Tire rotation and oil change
by DebJean0123 on 11/20/2016I am very impressed with the promptness and professionalism of Josh the service writer.a very satisfying visit Thank you
by celticcowboy on 09/26/2016updated 10/10/2016I was having engine trouble while on a holiday trip and the guy on the desk and the mechanic did a first class job. and thanks to them we were able to continue our trip. Thank you.Great place to do business
by Mwalker34 on 05/20/2016updated 05/31/2016Making a deal with this dealership was quick and painless. They were able to find everything I wanted and needed in a truck and I was able to get a nice vehicle. I will definitely be coming back!Durango Purchase
by Reynolds2016 on 03/22/2016We have been searching for the perfect car for the last year and a half and have come across many dealerships with salesman that have been less than helpful. Our salesman at Lithia Dodge of Helena was great. He searched all over for the… exact car that we wanted. Everyone was great to work with.Buy and First Service of Ram
by Dozer22 on 03/02/2016updated 03/10/2016The purchase of our Ram was a much better experience in auto purchases than with any other previous purchases with other dealers. Our first servicing was a dream, handled very quickly and on time. With appointment set in advance, did not… have to wait at all to have work begun.Great Service !!!
by LloydinHelena on 08/30/2015updated 10/27/2015These guys at Lithia Chrysler in Helena are great. I always depend on them to keep me going.New Vehicle Purchase
by skeetertom on 09/16/2015Jessica Kraft is an outstanding salesperson. Her customer service skills are second to none. She demonstrates professionalism in all aspects of her job. Joe Cochran is an extremely confident and knowledgeable financial professional. It… was our pleasure to do business with these two individuals.
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