Customer Reviews of Thompson Buick GMC
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Best car buying experience ever!
by Mel and Dorothy Beck on 06/17/2020We purchased a 2015 Impala here yesterday. Although the used car we chose was one of the least expensive offered, we were treated as if it were a new one. Vince Hamilton was excellent at taking care of us and Anthony Jesse handled the… financial details in a very professional yet friendly manner. All in all, it was a very organized. pleasant, and fun experience. I would highly recommend Thompson Sales to anyone looking for a new or used vehicle! 👍👍New to us purchase
by Suzanne on 01/24/2020We purchased a used Buick Enclave. We highly recommend Thompson Auto Sales to anyone looking to purchase a vehicle. The friendly sales advisors make you feel like family and they have experienced finance business consultants to help meet… your needs. Stop by and see for your self why they have been in business for over 100 years!Very Pleased with Professional sales
by Very Pleased with Professional sales on 01/01/2020We just purchased a new 2019 Buick Encore. We could not be more please with Mr. Hamilton who treated us very professionally. He knew the car we were buying and worked the numbers to help us out. Great team, Mr. Hamilton, Mr. Moore,… finance and the Sales Mgr. are Thompson;s Team.Highly recommend
by Kasey McKee on 12/31/2019updated 01/06/2020We just purchased our second vehicle from Thompson’s and couldn’t be more happy. It was a pleasure to work with Jace Brinkley and highly recommend him if you are in the market for a new or used vehicle.New car purchase
by Gerry Lance on 12/13/2019This is the third vehicle we have bought from Thompson's dealership. The are friendly and courteous and have the best prices. I would recommend them to anyone!Great Experience
by Carter on 12/02/2019Have bought 2 vehicles from Thompsons. A 2019 GMC Terrain Denali and just recently a 2015 Chevrolet Silverado High Country. Always a great deal, great price, and sales people. Are car salesmen John Bryant was very down to earth and easy to… talk to. He went above and beyond the whole time to make sure we were comfortable and no pressure to buy. Mike Wood in Finance had us in and out in roughly 30 minutes, hitting our target for payments. Very pleased with Thompsons. Will definitely use again.Great dealership to do business with
by Ccruise on 10/06/2019This visit was a first for us. Our plan was to test drive several vehicles & compare with other dealerships. We left Thompson Buick GMC with a new vehicle. They made the whole buying process very easy. Our salesperson, Jace Brinkley, was… wonderful to work with.Cadillac XT5
by Marilyn on 09/28/2019Vince Hamilton helped me find exactly what I was looking for. He was polite and courteous and, most importantly to me, not pushy. He was a pleasure to deal with. Thank you, Vince!!!Great dealership with friendly sales staff
by Cindy lant on 09/13/2019updated 09/20/2019We purchased our Cadillac Escalade from Ty Beel. We live 75 miles away and made the trip up to purchase our vehicle. Ty was friendly, honest and knowledgeable. The finance process was fast, no pressure and easy to work with. We will… continue to drive to Springfield for all our service needs!Great dealership with friendly sales staff
by Cindy lant on 09/13/2019We purchased our Cadillac Escalade from Ty Beel. We live 75 miles away and made the trip up to purchase our vehicle. Ty was friendly, honest and knowledgeable. The finance process was fast, no pressure and easy to work with. We will… continue to drive to Springfield for all our service needs!Cadillac XT4
by Cturner7 on 09/08/2019This dealership was very friendly and polite. No pressure at all. Easy to work with. I was able to do a lot over the phone and that made our trip there worth it.Chevy Silverado
by jneufeld on 08/02/2019I am a two time customer with Thompson. I returned because of the great service my salesman provided. It had been three years since working with the salesman and he remembered me by name and continued conversation like I had bought from him… the day before. Super friendly and provided a great experience for me for both of the vehicles I purchased from Thompson. He kept in touch through email over the past years to see if I needed anything serviced on the vehicle and always answered any of the questions I had. I highly recommend buying from Thompson for the great staff working thereSecond car Second Great Experience
by Don on 04/15/2019updated 04/24/2019For the second time we traveled all the way from Kansas City to get another good deal and were not disappointed. Made the deal through the internet/phone. The new car purchase was easy, with no pressure and we got the car we wanted.… Tried both times to make a deal in KC, but have had no luck.Second car Second Great Experience
by Don on 04/15/2019For the second time we traveled all the way from Kansas City to get another good deal and were not disappointed. Made the deal through the internet/phone. The new car purchase was easy, with no pressure and we got the car we wanted.… Tried both times to make a deal in KC, but have had no luck.2019 Buick Regal Lease
by 5j96rqwtk4 on 04/10/2019David Howard was the salesperson That I dealtwithHe did an excellent job of explaining the cars controls etc.Pleasant surprise!
by Whisky on 03/07/2019I absolutely hate going through the vehicle buying experience. After researching and deciding on the vehicle I wanted, I went to Thompson's, and was fortunate enough to come across Jamie Dickinson as my sales rep. He found the vehicle I… wanted and he was great to work with. Could not have had a better experience! Being that I've been around for a while, I realize that the work environment has a lot to do with the quality of personnel. It appears that Thompson's seems to attract the best.Great Experience
by NewChevyGuy on 02/04/2019I am a 51 year old cynic and lifelong pessimist so I have always been leery of the big dealerships, but I found a truck similar to what I was looking for at Thompson Buick GMC Cadillac and started asking questions. I got good information… and decided to go for a test drive and I am really glad I did. Vince was extremely helpful and informed and didn’t try to show me anything that I was not interested in or out of my price range. From the very start the service was very personal and everyone was phenomenal to deal with. I would highly recommend them for your next car.Excellent Experience
by cooksey610 on 11/30/2018We had a wonderful experience working with Vince Hamilton. Thompson Sales has wonderful customer service.Excellent service at Thompson Sales
by Dorberme on 10/05/2018We were so pleased with our experience at Thompson Sales and our sales representative, Andy Harris. Andy took much time with us and did not pressure us to buy. He was so knowledgeable about the various vehicles and respected our budget. We… also had a great experience with office manager Adam Reagan. We are very happy with our new Envision and would recommend Thompson Sales to everyone.Best Car Shopping Experience We've Ever Had!
by 50chevytruck on 08/06/2018We have always hated the 'car shopping' experience. That is until we stopped at Thompson. We were not attacked the minute we stepped out of our car. We weren't pressured in any way. This was THE most pleasant car shopping experience we… have ever had. John Bryant was exceptional! He was personable, polite, and NOT pushy. At first when we couldn't make the deal, he informed us that he would keep in touch with any changes. He was not a bother at all. When he called, it was to tell us of a change. We went in and he still was not pushy at all. Mike Wood was also very, very helpful and personable in getting the paperwork through. We were educated on the vehicle we purchased and told to call if we had any questions whatsoever. We will go to Thompson for any future purchases. Thank you John, Mike, and Thompsons!!!Great dealership!
by GerryLance on 04/29/2018i have bought two vehicles from them and they are great! They have the best prices around and the best people!
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
Buick Envista
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About our dealership
Thompson Sales Company is your trusted automotive destination in Springfield since 1919.
Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.
From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.
Experience a family-oriented atmosphere with a team dedicated to your satisfaction. Locally owned and operated by the Thompson family for more than 104 years
Come see us today in person or at ThompsonSales.com!
What sets us apart
We don’t just say we care, we show it. When you do business here, you are you become part of the Thompson family.
And as part of the Thompson family, buying or leasing a vehicle at Thompson Sales is an experience, not just another sale.
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Thank you so much for the great review! We are thrilled to hear how happy you are, and are grateful you took the time to let us know how we did.
by thompsonsales on 04/30/2018