Customer Reviews of Thompson Buick GMC
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No hassle!
by rebrad on 02/08/2013updated 05/31/2025We found a vehicle on Thompsons' web site, met with Terry Davis, drove the car, did the paperwork and drove it home all the same day. We were very satisfied with friendly staff and ease of closing the deal. We'll be back when we need… another vehicle!Great Experience!
by klpipke on 01/07/2013updated 05/31/2025We bought a "new" used minivan from Thompson's in December. We were skeptical, as we were not thrilled with a previous experience we had there several years ago. I will say that this time was a totally different experience. Vince H. was the… salesman who helped us and he was very friendly from the get-go. We didn't feel pressured or uncomfortable at any point and Vince worked hard to get us the best deal possible. We were so pleased with our experience that I have been telling everyone I know to go see Vince when they are in the market for a new vehicle. Thanks Vince!Excellent Customer Service
by Kellro115 on 01/17/2013updated 05/31/2025I was extremely happy with how easy and hassle free my car buying experience was. My salesman Mark C. was very helpful and gave my husband and me great customer service. We will be going back there for future car purchases. I recommend Mark… C. as your salesman.Very Pleased Customer!
by bessacombs on 01/18/2013updated 05/31/2025We had a wonderful buying experience from Thompson's GMC. Brandon M. was great to work with and never pushy. We got a great deal too on our new Acadia!Used Car Purchase
by 4elletts on 12/19/2012updated 05/31/2025My family recently purchased a used car from Thompson. Chris M. was our sales associate. We are very please with the service we received during the purchasing process and after the sale. We would recommend this dealership to anyone looking… to buy a new or used car.Thompson Rocks
by nathancurry on 01/23/2013updated 05/31/2025Adam R. in the Internet Sales Department was just awesome. He was very helpful, and made the entire car buying experience hassle free.Great Sales Experience!
by Dottie22 on 03/03/2014updated 05/31/2025Went in to ask questions and with the help of Jeff F.,....left just 5 hours later with just what we wanted and it was the best deal and service that we have ever had! exceded all standard...explained each detail and showed us all features… and now we can just go and tell others who need information and/or a sale with ease. Jeff was not pushy, just informative and caring. would recommend him to all!Vince H. was GREAT!
by joshuafail on 01/14/2013updated 05/31/2025Vince H. was very helpful in assisting me with the purchase of my new vehicle. The sales staff is very friendly, and always willing to help. Would definitely recommend to a friend!GREAT EXPERIENCE
by pam81 on 01/08/2014updated 05/31/2025Very pleased with my new car purchase. I took my time and did my research. They far exceeded any other car dealer with trade in value quotes over the internet and exceeded that quote when I actually traded!! Will go back in the future. My… sales man kept in touch but was low pressure while I was doing my "homework"Great experience!
by Rkissinger on 01/15/2013updated 05/31/2025Vince H. was able to find the used GMC Acadia we were looking for. He was very helpful in answering our questions and getting us a great deal!Great Experience
by happybuyer16 on 04/18/2012updated 05/31/2025Buying a vehicle from Thompson Auto Sales was a great buying experience. Roy did an exceptional job helping me find the right vehicle. He answered my questions and gave me the impression that he was looking out for my best interests rather… than just simply trying to make a sale. I am very delighted with the vehicle I purchased. I truly believe I found the right vehicle. All thanks to Roy!Awesome!
by shoelessjoe on 12/07/2012updated 05/31/2025This was my second vehicle purchased from Thompsons. This time Chris M. was my salesman. Chris did a great job anwering my questions. He was very enjoyable. I would send my family here.Great experience
by WillBeBack on 01/09/2013updated 05/31/2025The dealership had the best price in the area on the vehicle I purchased. The day I came to test drive some vehicles, Vince H. came right out to help me, even after mentioning he was not scheduled to be at work that morning. He stuck around… to answer my questions on the vehicles and waited as I drove them. He was very helpful and there was no pressure. I felt like the dealing on the car was very straight forward as it was competitively priced to begin with. Vince was very friendly and courteous and was diligent in making sure all of my questions and concerns were addressed before driving off in my new vehicle. The people were all very friendly and I would absolutely purchase another vehicle at Thompson.Great Sales Experience!
by Dottie22 on 03/10/2014updated 05/31/2025Went in to ask questions and with the help of Jeff F.,....left just 5 hours later with just what we wanted and it was the best deal and service that we have ever had! exceded all standard...explained each detail and showed us all features… and now we can just go and tell others who need information and/or a sale with ease. Jeff was not pushy, just informative and caring. would recommend him to all!Digger W. made this a GREAT experience
by momof8boyz on 01/16/2013updated 05/31/2025My husband and I recently meet with with Digger W. about trading in our vehicle. Digger was very helpful and patient with us. He answered all of our questions and was very knowledgeable about the vehicles we were looking at. This is the… second vehicle we have purchased from Thompson Sales and we were once again very happy with our experience.Bobby S. and Thompsons Sales is Top Notch!!
by wingnut417 on 11/02/2012updated 05/31/2025I have bought several cars throughout my lifetime, and the last 2 we purchased from Bobby S. at Thompson Sales.... From this point on we will always buy our cars from Bobby at Thompson.Great Dealership
by acrisp55 on 01/24/2013updated 05/31/2025Went to Thompson actually looking for a Jeep but fell in love with a Ford Edge they had. I had just purchased a car from a different dealership so wasn't sure I could get it, but Terry stuck with it and I got my Edge, which I love.… Atmosphere was great, have a huge vending machine full of anything you can think of and it's free, haha!LOVE doing business with Thompson
by ragmize on 02/19/2013updated 05/31/2025We have purchased several vehicles from Thompson and have used the same Sales Rep each time....we will continue to do so. No pressure No hassle!Excellent!!!
by coasterlover on 12/05/2013updated 05/31/2025I am from Mars, PA, and drove to Thompson Auto Sales in Springfield, MO, to purchase my Eclipse Spyder. Thompson Sales is a wonderful place to purchase a vehicle! My salesman, Mr. Adam R., was very helpful & attentive and worked very hard… for me to get the best price possible for my Spyder! Mr. Miles Thompson also assisted me very eagerly & promptly on a few matters after I left the dealership. :) Recommend this dealership very highly! 5 STARS!
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About our dealership
Thompson Sales Company is your trusted automotive destination in Springfield since 1919.
Discover our large selection of new Buick, GMC, and Cadillac vehicles as well as top-quality used cars, trucks, and SUVs.
From oil changes and brakes to tires and transmission service, we’ll take care of your vehicle regardless of the make and model. Our dealership boasts four GM World Class Technicians who know your GM vehicle inside and out.
Experience a family-oriented atmosphere with a team dedicated to your satisfaction. Locally owned and operated by the Thompson family for more than 104 years
Come see us today in person or at ThompsonSales.com!
What sets us apart
We don’t just say we care, we show it. When you do business here, you are you become part of the Thompson family.
And as part of the Thompson family, buying or leasing a vehicle at Thompson Sales is an experience, not just another sale.
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area