Reliable Subaru
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Customer Reviews of Reliable Subaru
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8 sales reviews
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Damon the Super
by J_W_Barb on 12/12/2016Damon helped us narrow our search for a new Legacy. His care and concern for our needs was uncommon among the car sales spectrum. I was very pleased at his knowledge and helpfulness.Rock Star!
by jn_branson on 05/24/2016Our salesman Jamie Wright found the right car for our needs. ThankU! J&N_BransonExcellent buying experience
by tpbluebird on 04/20/2016Ethan Henry was my salesman. He was friendly, respectful and helpful throughout the process. I had narrowed my choices down to Subaru, Honda or Toyota. With Subaru's excellent record for safety and longevity, plus Ethan's professionalism,… it became an easy choice that I'm very pleased with. Buying a car is a large investment and a daunting prospect, but Ethan took the angst out of it. Thank you Reliable Subaru, I love my new car!Sales rep was very informative
by easterby on 01/28/2016Our sales rep listened to what we wanted and showed us cars that fit our needs and our budget. The process was very smooth.Threatened to refuse service if you don't buy from them
by Imadorkable on 10/06/2015Reliable Subaru in Springfield has the worst sales staff I've ever dealt with. When I wouldn't accept their price, the guy(i won't mention his name here) said if I bought my car from another dealer; i'd better get it serviced there. I asked… why when Subaru is a national company? He replied, "Why would we service you, if you don't buy from us?" I couldn't believe it. I was really nice and said several times I'd rather buy locally. Cheap bully tactics. Anyway, I'm getting a better deal from short line Subaru in Colorado, and they were so nice. Point is don't buy local if they treat you like crap; if you buy from Reliable Subaru, be prepared to accept $500 off MSRP or be insulted and threatened for service refusal. It's disgusting.Satisfied
by mored on 02/01/2015Members of my family and I have bought three new Subaru's from Travis in the past year. As a car enthusiast, it is refreshing to work with someone who knows the product well. I have found Travis to be low key, low pressure, and a pleasure… to work with. Highly recommended.So far, so good...
by midwestrn on 09/09/2011updated 06/10/2025Had a good buying experience and have been great at answering questions so far. We bought the MPP, (maint protection plan) an interior protection product that offers free car washes, and a set # of detail services, so are waiting to see how… that all goes. Were doing paperwork and such late after closing, so had to take the vehicle back a few days later for detail. Calling to set that up was a little confusing. No one seemed to know what I needed or where to go. I wound up talking to the salesman again. But everyone very friendly. I asked that they put the interior protector spray on that day, but I don't think it got done. No one could really tell me though. I will call the dealer and I don't expect any problems. The sales manger, salesman, finance guy have all said to please call them with any questions/problems... I have been pleased so far.Great Experience at Reliable Subaru
by brian220 on 03/29/2013updated 06/10/2025My wife and I recently purchased a new Subaru Outback and were exceptionally pleased with the entire buying process at Reliable Subaru. Our sales rep Dennon was super to work with, and really knows his product. The negotiating process was… very quick and fair, and we are very happy with the fact that we got a terrific deal without any stress or drama! The financing process with Mike was also a great experience. We were approved through the bank at a crazy low 1.7%, but Reliable Subaru beat that by almost half, 0.9%! I know that most people will tell everyone when they have a problem, but forget to tell anyone when they have a great experience, so I wanted to be sure to post here what an extremely satisfying experience we had, and highly recommend them to anyone looking to get into a new ride. Thank you, Brian
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