Customer Reviews of Pundmann Ford
Review type:
The Star Treatment
Pundmann Ford
by JPANDOLFI1 on 08/26/2016My family has been doing business with Pundmann Ford since 1950. Pundmann Ford has made great improvements in both personal and service over the last few years. Keep up the process and I expect to continue my business relationship well… into the future.Vehicle service
by 2015Escape16 on 08/15/2016updated 08/29/2016We purchased at 2015 Escape and have had it serviced a few times at your service center. The service is great and staff is courteous,knowledgeable and always ready to assist us.Pundmann Ford
by Deborah85 on 08/01/2016updated 08/15/2016Fast and friendly service with a very nice and comfortable waiting roomUsual Great Service. With a Surprise
by yougoford on 08/11/20162008 Ford Fusion Excellent Car.Got My Usual oil change and Check up. Awesome job. And to my surprise THIS time was on the house. I have that Ford rewards membership. I think every fifth one is FREE. The guy at the check out told me about… my FREE one since I wasn't keeping track. Don't Have to when you know You can TRUST in STAFF. Very Helpful.We're more than glad to have been of service! Take care!
Great service.
by rsinden72 on 08/11/2016I took my vehicle to my dealer at a appointment time, I came in a little early and my vehicle was ready promptly. My 2016 Excape is ready to go at any time, with quality mechanics keeping it readt for anything.Pundmann Ford Customer Service Experience
by Marilyn87 on 08/09/2016I loved how two salesman tag teamed to help us over the few weeks we were in. I don't know how commission works but they were so sincere I didn't feel like there was a commission on the line. It was just about good Customer Service. They… were key!Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wonderful Service!
by BrandiW91 on 08/08/2016James did a great job helping me find the exact car that I wanted. He worked with me for about a week, patiently helping me narrow down each feature I wanted in my Escape which ultimately led me to finding my perfect car!Great service, facility was immaculate
by deedees on 08/04/2016The staff was very helpful, courteous and very pleasant to work with, understood my needs and the service was done quickly and efficiently.Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Pundmann Motor Company as your first choice for service!
sevice
by rosa on 08/04/2016Service advisor Stuart did a great job of keeping me informed of he progress being made on my vehicle. With a 11 year old vehicle things will come up once they get into tearing apart the clutch. So far so good! thanksThank you for taking the time to leave us your response to our Staff's outstanding customer service, Rosa! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Perfect experience
by Flexbuyer56 on 07/27/2016We had been looking for a Flex for a couple of months when I saw this one on cars.com. I called and spoke to Steve who was great through the process but, was unfortunately sick on the day we came to see the car. Jim stepped in and handled… the rest of the process. Inasmuch as we'd seen the carcheck and had a vin check done by a nephew in the business, it only took a short drive to know it was almost exactly what we had been looking for. We offered, they countered, and in less than two hours after arrival we owned it. Two great salesmen, an efficient business office, I highly recommend Lundemann Ford in St. Peters, MO.Trustworthy, professional service
by RonaldK25 on 07/27/2016Your staff is very professional, knowledgeable, and trustworthy-what more can a person ask?!Great service
by Rewr16a on 07/25/2016I like the fact that unlike Pundman service where they are always backlogged I can get my car serviced almost any time I want and it's still Ford service. By the way I took my 2014 F150 in the same night for emissions and it was finished… before I could sit down. I love it.Great Service
by LindiSTL on 07/20/2016They were very friendly and helpful in solving the issues with my car!Thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Great service, friendly staff
by gettem18 on 07/20/2016I purchased a new 2015 F-150. The service I received from my salesman was over the top. He was very knowledgeable about all the features on the truck. He was not pushy and didn't keep calling and calling. He let me make the decision. I… couldn't have asked for a better few visits.Great Car Buying Experience!
by MarkBStL on 07/16/2016Purchasing our pre-owned car at Pundmann Ford was pleasant and pressure free. Our sales person was professional and courteous. The dealership and car were clean and everyone we dealt with were helped us get through the process with ease.… Great job to the entire Pundmann team for making this a positive experience for us!It is great to read such wonderful comments about your recent experience with us! Please let us know if you have any additional and thank you again for choosing Pundmann Motor Company!
Great service, awesome waiting room.
by HeyJude64 on 07/13/2016Always friendly faces and quality work. There is an awesome waiting for room with complimentary Wi-Fi so I can get some work done while I'm waiting. Also provides coffee and a t.v. Makes you feel at home.Thank you!
by Adam_n_Cara on 07/11/2016Don T was great. He was very friendly, funny, and made himself available when we needed help, but gave us the opportunity to talk option through in private. Overall, it was a great experience. We purchased a 2015 Ford Fusion Titanium.Great service, great staff.
by jwansing on 07/11/2016Very helpful with setting up follow up appointment for service needed for my truck.Pefect
by statcas on 07/01/2016It was easy to get an emissions test done. Thanks :)Great service
by Overtheedge41 on 06/29/2016Arrived earlier than my appointment and they took me right in and was completed in less than an hour. Always very courteous and detailed.Great service
by CHampshire on 06/26/2016I always come to Pundmann for my car! You guys do a great job and treat me so well. The collision center that you guys have did an amazing job on my car. It looks good as new. Thanks again guys for such great service.
Our motto at Pundmann Ford is "Welcome to the Family". It emphasizes our customer-centric approach to business. We have always treated our customers with the utmost respect and kindness as one would treat their own family members. It's this type of service you would expect from a dealership that has been serving the St. Charles and St. Louis area for over 90 years. Although much has changed in the auto industry since Pundmann Ford first began selling and servicing cars, one thing has remained constant - the customer still comes first.
- Complimentary Coffee
- Shuttle Service
- Rental Car Service Onsite
- Cable Television
- Television
We really appreciate your feedback! We hope to be of service to you again! Take care!
by pundmannmotor on 08/16/2016