Mungenast Lexus of St Louis
Customer Reviews of Mungenast Lexus of St Louis
Review type:
Dakota at Mungenast provides a superb car buying experience!
We won the lottery with this purchase
by Don and Denise on 04/30/2025Our purchase of a 2020 Highlander from Mungenast Lexus of St Louis could not have been a better experience. Our sales rep. Mike Medlin, was most professional ensuring that we were treated fairly with kindness and respect walking us thru the… buying process. This is what makes Mungenast top shelf… thank you Mike and the entire team for making our purchase a positive experience.Don and Denise, we're delighted to hear that Mike provided you with such a positive experience at Mungenast Lexus of St. Louis! Thank you for your kind words, and we hope you're enjoying your 2020 Highlander!
Dakota at Mungenast provides a superb car buying experience!
by Miranda on 04/30/2025Our family of five recently purchased a new vehicle through Dakota at Mungenast Lexus. The entire experience was enjoyable and smooth. Dakota helped me to fully understand the options, trim levels, etc. He was able to get me the exact car I… wanted and was so responsive, kind, and fun throughout the full process. Go see Dakota and the team at Mungenast for your next car!Miranda, we're delighted to hear that Dakota and the Mungenast Lexus of St. Louis team made your car-buying experience enjoyable and smooth! Thanks for choosing us, and enjoy your new vehicle with the family!
Top tier service
by PC on 04/01/2025Great service for my Lexus LS500. Service advisors and service technicians are knowledgeable. This is my go to service location for my Lexus.We're delighted to hear that Mungenast Lexus of St. Louis is your preferred service location for your LS500! Our team takes pride in providing knowledgeable and reliable service, so thank you for the kind words. We look forward to seeing you again!
Superb Service
by Alicia Skaggs on 02/11/2025The team is always very thorough in their service. They are quick to get me in and out, while simultaneously making sure to check everything so my car is well kept. They don’t try to sell me extras that I don’t need, and being a woman I… can’t tell you how many times this has been the case elsewhere. Very professional! Marty is my guy and he’s fantastic to work with.Alicia, thank you for sharing your experience with us at Mungenast Lexus of St. Louis! We're delighted to hear that Marty and the team provided thorough and professional service without any pressure. We appreciate your trust in us!
Great experience buying my Lexus!
by Edna on 11/06/2024Very customer friendly, professional, knowledgeable from sales to service.We really appreciate your feedback, Edna! Thank you for choosing Mungenast Lexus of St. Louis.
Great Service Dept for my LS500
by Philip C on 10/22/2024Gul was excellent. I was experiencing a noise when turning at a slow speed. The service department took the time to diagnose it Ended up being tires. Gil took me to the shop where I was shown the issue and they got it resolved. Will… always use Mungenast for my service.Philip, we're delighted to hear that Gul and our service team at Mungenast Lexus of St. Louis were able to resolve the issue for you! Thank you for trusting us with your vehicle needs, we look forward to serving you again in the future!
Service review
by Mike on 10/03/2024Timely service, comfortable waiting room and good car wash after completion. Brandy did a great job.Mike, we're delighted to hear that Brandy and the team at Mungenast Lexus of St. Louis provided you with timely service and a comfortable experience. Thanks for sharing your feedback!
Good demeanor of David in Service. Good service
by Gary Penrod on 07/25/2024Good reputationWe are so happy that our Mungenast Lexus of St. Louis team earned your five stars. Thanks, Gary!
Great process
by Suzanne on 07/21/2024They were very helpful and met my expectations for what I was looking for in a car.Thank you for reviewing Mungenast Lexus of St. Louis! It was so kind of you to share your experience, Suzanne.
Clean as a whistle
by Lance on 07/18/2024Olivia provides excellent service and responsiveness. Detailing works was very good, and the car was nicely clean when I picked it up.Lance, we're delighted to hear that Olivia and the team at Mungenast Lexus of St. Louis provided excellent service and detailing for your car! Thanks for sharing your experience with us!
Superb experience!
by D and D on 07/04/2024Our salesperson, Spencer, was very knowledgeable and friendly. We went in to buy a plug in hybrid but got such a deal on leasing a RZ450Z! Great ride and easy to drive. We love it!We're delighted to hear that Spencer provided knowledgeable and friendly service at Mungenast Lexus of St. Louis! Enjoy your new RZ 450Z, and thanks for sharing your experience with us!
The Best Service Department
by James W on 06/14/2024I have been going to the Service Department at Mungenast Lexus for two years and it is the best that I have ever used.James, we're delighted to hear that you've had such positive experiences with our Service Department at Mungenast Lexus of St. Louis over the past two years! Thanks for your continued trust and support!
Recent Pre-Owned Purchase
by HR Guy on 02/29/2024I recently purchased a pre-owned BMW for Mungenast Lexus. It was a wonderful experience. The dealership was modern, clean and beautiful. The sales associate (Sherry) was very helpful and the experience was very positive. I would highly… recommend Sherry and Mungenast Lexus. My wife will be looking for a car next year and we will certainly be heading back to Mungenast to take a look.We're so glad to know you had a wonderful experience at Mungenast Lexus of St. Louis! It's great that Sherry was able to assist and make your visit positive. We look forward to seeing you again when it's time for your wife's new car search next year!
Golden Rosie
by Ron Heim on 01/17/2024Everyone at Mungenast were very friendly. Michael does an outstanding & organized job of providing complete sale.Ron, it's great to know that you had a friendly and organized experience with Michael at Mungenast Lexus of St. Louis! Thanks for sharing your feedback with us.
Easy to work with!
by Greg on 09/29/2023Emmanuel was professional and respected my time with my initial inquiries on the new RX. During our negotiation on the purchase, he kept the conversation focused on what I was looking for and did not spend time trying to sell me additional… items that I had no interest in. Great experience.Greg, we're glad to know Emmanuel provided a professional and efficient experience at Mungenast Lexus of St. Louis! We appreciate your feedback and hope you enjoy the new Lexus RX.
Great service
by Carl on 09/01/2023Dependable service. Service rep,Gil Khan, was exceptional. Will ask for him in the future. Highly recommend the service department.Carl, we're delighted to know that Gil provided you with exceptional service during your visit to Mungenast Lexus of St. Louis! We appreciate the recommendation and look forward to assisting you again in the future.
Oil
by Bill Harkey on 08/16/2023Totally trustworthy. This hour and forty minute drive was only for an oil change, but it was worth it to have my 2012 LS-460 servicing performed by competent and knowledgeable hands that is not available in my local area. It is a bit… pricey, but worth it to me.Bill, we're grateful for your trust in our team at Mungenast Lexus of St. Louis! We understand the drive is long but are glad to know you find it worthwhile. Thanks for choosing us and taking the time to share this review. Safe travels in your 2012 Lexus LS 460!
Service was completed on time and to my satisfaction.
by Carl on 05/29/2023Quality service, comfortable waiting area.Thank you for sharing, Carl! We appreciate your business here at Mungenast Lexus of St. Louis.
Great customer service
by Jocelyn Travid on 05/07/2023This was my first visit to Mungenast Lexus. My service advisor, Andy, was very polite and professional.Jocelyn, thank you for sharing your feedback from your first visit to Mungenast Lexus of St. Louis! We are thrilled that Andy was polite and professional when assisting you with your service. Our team is always here to provide excellent customer service, and we hope to see you in the future for any additional needs. Drive safely!
Thank Lexus!
by Robert T on 03/01/2023Fixed something that was brought up before , but wasn’t fixed before warranty exp. appreciate the honesty,We appreciate the 5-star rating of us here at Mungenast Lexus of St Louis. It means the world to us to see this positive feedback and look forward to assisting you in the future. Take care!
Great Vehicle/Service
by Dan on 02/21/2023I visited Mungenast to lease a 350NX and ended up financing a purchase. Spencer O'Brien was great in helping me find an available model from another dealership and having it transferred. Very pleased with the vehicle as well as the service.We're delighted your experience with Spencer went seamlessly from start to finish! The Mungenast Lexus of St Louis team is always willing to go above and beyond and we will happily pass along your kudos. Enjoy your new Lexus!
Miranda, we're delighted to hear that Dakota and the Mungenast Lexus of St. Louis team made your car-buying experience enjoyable and smooth! Thanks for choosing us, and enjoy your new vehicle with the family!
by Mungenast Lexus of St. Louis on 05/01/2025