Customer Reviews of Northfield Automotive
Review type:
Mechanic surprised wheel didn't come off
by Paulsays on 10/14/2021Dangerous car and uncaring employees. They’ll be nice to your face and tell you what you want to hear, then the moment you’re in the car, they forget all about you. We bought a used Chrysler 300. We drove it less then a mile before I called… and told them something was wrong with the car. They said it’s “sold as-is” and hung up on me! We didn’t even make it home and the wheel bearing broke on the passenger side.They put us in a very dangerous situation and I called them again and was told it’s too bad because it’s sold as-is. We took it to a shop and we had to pay out of pocket for a new wheel bearing. I asked them for help and I’ve just been blown off. The salesman Brandon blocked me so I can’t call or text him, that’s a little childish in my opinion. The sales manager said "blah blah blah... of course we nice, we wanted you to buy the car." I bought the car to get me back and forth to chemotherapy and surgeries for my stage 4 cancer and I explained to them when we bought the car that we needed something reliable. We were on a budget and they acted like they cared. Brandon Dahlin was our salesman so beware when dealing with these people, they will take advantage of the situation and run the moment you need help. We drove off the lot and the car broke… We didn’t even make it home with it and we had it in the shop. The mechanic we took it to was shocked that a dealership would sell a car in such a dangerous condition.
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