Lager's of Mankato
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Customer Reviews of Lager's of Mankato
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4 service reviews
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Over and above
by Elderchuck on 02/21/2024Anthony went over and above to provide extraordinary customer service. He was clear and precise explaining the repair.Great Service!!
by Angie Mankato on 02/15/2024They did an excellent job of troubleshooting my vehicle and keeping me in the loop at all times of their discovery and recommendations. Very friendly and professional! 5-star review!!Angie, we're glad to know our team at Lager's Chrysler World was able to provide excellent service and keep you updated throughout the process. Thanks for your 5-star review!
Always great service.
by Mia on 10/29/2022I’ve been a Lagers customer for 10 years. My oil changes always include over 100 point inspection and topping fluids. I’ve never had them suggest a repair that wasn’t needed. They are trustworthy and friendly.Thank you for your confidence in the Lager's of Mankato team, Mia! We're truly grateful for all of your support over the past 10 years and look forward to your next visit. Take care!
Not Recommending
by badservice5 on 09/09/2015I purchased my vehicle from Lagers 4 years ago and have had issues with it from the beginning. It was the same issues each time I brought it in, but the service department could never solve the problem. I decided to bring it elsewhere when… it acted up most recently based on the fact that they probably weren't going to give me any answers, as well as the fact that they wouldn't be able to get it in and even start looking at it for another 2 weeks. I was able to haul my car to my hometown mechanic, and he identified the problem within minutes. He ordered the part and it arrived the next day. Either the service department at Lagers are completely incompetent (they boasted how the mechanics had years and year of experience), or they were just dragging me along for 4 years to get more money out of me. On top of this, many of the employees, right down to the woman at the front desk of the car wash, are very rude. Their attitude was definitely not what I would expect from a business wanting to keep customers. After wasting 4 years trying to work with these people, I strongly do NOT recommend them.
About our dealership
Chuck, it's great to know that Anthony provided top-notch service and clear explanations during your visit to Lager's Chrysler World. We appreciate your feedback and will see you next time. Safe travels!
by Lager's Chrysler World on 02/21/2024