Fury Dodge Chrysler Ram
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Customer Reviews of Fury Dodge Chrysler Ram
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The following reviews are more than two years old. They are not included in the overall rating.
23 sales reviews
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RUN AWAY!
by Betty74 on 06/21/2016Failed to tell me the Challenger I bought from them was a repossession auto and was in an accident. I was told it had a clean history. 10 months later the salespeople I worked with were fired. That should tell you everything about how they… screwed me just to get a sale.Worst car dealer sales management and owner ever experienced
by carbuyer5542 on 09/28/2008As the title suggest we had a very bad experience with this dealership. To be more precise with the sales management and the owner of this dealership. They are totally unreliable. They tell you one thing but for a few bucks more they change… their word. In our case we had been working for a while with one of the sales guys and we had come to a final price over the phone. The next day we visited the dealership to close the deal and make the payments. We knew that someone else was interested in the same car. Our sales guys talked with the sales guy helping the other customer and, as we were first, they agreed that we had the first right to purchase the car. So after the drive we sat down with our sales guy to put it all on paper. As we already had agreed on the price that was not a point of discussion anymore. To our surprise we found out that the other sales guy had started the paper process with the other customer as well... Anyway we had all paperwork ready and was delivered by or sales guy to the sales mgr before final sign-off and payment. The sales mgr came back after a couple of minutes and he told us that they were planning to sell the the car for a few more bucks to the other customer despite the agreement we had. We explained the situation to the sales mgr but he just had some weak excused why they didn't keep their word. Then we talked to the owner who came up with the same excuses. Incredible. A deal is not a deal at this dealership. Watch out! MarkJeep Patriot Purchase
by jeeplover14 on 03/23/2013updated 08/03/2025Recently purchased a 2012 Jeep Patriot off lease from Fury Lake Elmo. Was a great experience...my salesman Victor was extremely helpful as well as the finance manager. Overall the experience was great from the price to the financing...I… would recommend this dealer to friends and family.New Vehicle Purchase
by Kenzie30 on 03/05/2013updated 08/03/2025This was my first brand new SUV that I have ever bought. Mandie made this experience fun and easy. She is a really good sales person and helped me to narrow down the vehicle that meets my needs. I would definitely work with Mandie again!Best car buying experience ever!
by peter125 on 03/05/2013updated 08/03/2025I wasn't sure I want to buy a new car, but Mandie at Fury made it so much fun and such an easy decision I am very happy with my new Ram Truck. Mandie explained the differences and which would work best for me. She took the time to explain… everything and it was really a great experience. The finance people were great to work with and it was all so smooth! Love my truck!! Thanks!!GREAT PLACE TO FIND YOUR DREAM VEHICLE!
by ddsmiles on 05/07/2013updated 08/03/2025AWESOME!!! I would recommend this dealership and sales person Matt S. to EVERYONE!!! For the past couple days I had gone to six different dealerships which each on had "profiled" me because I am 19 years old looking for a 2012 Ford F150.… This was the ONLY dealership that did not do this to me! Matt S. was the best sales associate and got me exactly what I wanted for a great price!!! He was fast, efficient and was always understanding! Not only did I leave that day with a 2012 Ford F150 but also with the best experience I have ever had a dealership.2002 Chrysler Town & Country
by salchow on 03/02/2013updated 08/03/2025I found this vehicle online and it sounded like something I was looking for. My wife & I tested it and compared it to another vehicle we found on the lot. With some help from Craig the sales person we chose the Town & Country. This is our… 4th vehicle we bought from this dealership and look forward to possible future business. I think anyone would be happy with this business. GregMy very first car
by Amandahusby on 03/09/2013updated 08/03/2025When I started looking at new vehicles I thought I would check out all different makes and models. I was very unimpressed with hudson Chrysler so I thought I would try another dodge dealer so I stopped into fury. As soon as I walked in the… door Mandie greeted me with a warm welcoming smile. She asked me what I was looking to get out of a vehicle and what I was looking to pay. We looked at just about every dodge journey on the lot. And Mandie and the sales management searched for what I was looking for. They ended up finding EXACTLY what I was looking for. They even put new tires on for me! Mandie is a very hard working, nice, and dedicated sales person. I am sending everyone I know looking to buy a vehicle (new or used) to Mandie! SHE'S THE BEST!Ram 1500
by urus on 10/11/2013updated 08/03/2025I purchased a new truck yesterday. A very good experience.great people
by hemiptacek on 09/22/2013updated 08/03/2025mandie is a wonderful salesperson.the owner ,jim ,is very helpful.i always get great service.Very happy with this experence
by happy109 on 09/12/2013updated 08/03/2025We went to 4 dealers before fury one wanted us to sign a lease form to test drive a car we walked out. Seen a car on the net call ahead to see if still available, when we arrived they had the car up front with the air on, Mandie helped us… what a nice genuine person. Didn't expect to buy that day, it was so hassle free very nice people. Well worth the drive!Great and easy buying experience.
by jessfyn on 03/10/2013updated 08/03/2025My wife and I stopped in on a Friday afternoon to take a look at a car without the intent to purchase that day. After a quick test drive and some chatting with our salesperson Cathy, we decided to pull the trigger. Cathy was very helpful at… getting us a great deal to fit within our budget! Next thing you know, we were driving away in a beautiful new car and we are very happy!Happy with sales experiance: Craig L.
by TAWright on 03/04/2013updated 08/03/2025Thank you Craig, One thing I have hated to do in life is to buy a new car. I have had so many bad experience in the past that have left me with a bad taste in my mouth that the thought of buying a new car a few weeks ago just made me… cringe. Your dealership from the on-line person I talked to (I wish I could remember her name) all the way to you and your finance person was great. I thank you all very much for helping us purchases our vehicle. If we have to do this again we will being seeing your dealership first. I just wish you weren't so far away that we can all both our Chrysler and Jeep serviced by your shop too. But alas we have to use the dealership close to us. They did not give a good deal when we looked at their cars. Again thank you for the great services will be contacting you soon on the repair of the back panel on the inside door. Have a great weekend.Good Experience
by jjnousi on 03/10/2013updated 08/03/2025We had a good experience purchasing our Jeep Liberty from Mandie. We were able to sit down and tell her everything we wanted with our budget set and she was able to deliver without us having to give anything up. She was patient and took a… lot of time to address all of our questions and concerns and was very personable.Test driving, and buying our new car.
by cindy86 on 02/24/2013updated 08/03/2025My husband and I can't say enough about the salesman that helped us, Craig L., Jenelle in finance, and evryone else at this dealership, when we test drove cars, and purchased the one we chose. They were so helpful, thoughtful, and you know… they care about you. Not like the big dealerships, where your just a number. Got everything done in a few hours, and drove our new car home. We highly recommend going to this dealership, they are all very knowledgable, kind, friendly, and helpful to deal with. We will definitely go back to this dealership, with the great people that work there.First new car purchase
by chantel2 on 04/04/2013updated 08/03/2025I've had my eye on the new dart for a week, stopped at a different dealer and didn't like them. Called Fury Lake Elmo to see if they had a black dart with a sunroof. Matt S. went out of his way for me to see a black one with a sunroof. Fell… in love after driving one with a turbo engine. Matt took a list of everything I wanted on the car and minutes later found me one. Matt was so helpful and didn't put any pressure on me to purchase. Matt made my first new car purchase awesome and easy. Thanks Matt!Great Service
by ursulas on 04/07/2013updated 08/03/2025Went to fury Dodge to just look at a few cars. We fell in love with the Dodge Journey. Found one we liked but then we saw it did not have the 3rd row seating. Joe found us another one in South St Paul and offered to bring it over the next… day! We loved it! Great Car, great price..SOLD! Thanks Joe B>Great Service
by lexi17 on 03/21/2013updated 08/03/2025My husband and I have purchased vehicles before and we have really never had a good experience. It was a very fair price and we had the convenience of driving it anywhere. They didn't rush us or annoy us with sales jargon. It was just… people meeting people. It took us under an hour in the dealership to drive our new vehicle out of the lot, and we can say that we have spent a much much longer wait in other dealerships before.New Vehicle Purchase
by pezjsondreal on 03/01/2013updated 08/03/2025I worked with Craig L on a purchase of a Chrysler Town and Country Van. Overall, I was very impressed with his style and the entire process. Upfront, I was clear with my expectations and in return, there was no hassle and walked out with a… new car.Sales Person Was Good
by pptrenda on 03/27/2013updated 08/03/2025We originally drove from Owatonna to Lake Elmo to look at a used Mazda but didn't really care for it. We explained to Mandie what I was looking for and she spent a number of hours with us. She was very helpful and didn't pressure us to buy… or drive anything. Mandie respected the total amount I wanted to spend and didn't show us vehicles that were not in the price range we were considering. The only reason for the 4-star rating is the Financing at Fury. In order to get the best price (price with astrict online) you have to finance with them at a higher rate than your bank. Seems like a game to me. We did not buy on the spot and looked at a few other options to see what similar vehicles were out there and with Fury Financing we couldn't find a better deal.Best Customer Service & Quickest Experience!
by mom2sake on 04/20/2013updated 08/03/2025I recently went to another dealership to get a Dodge Dart. Had the vehicle picked out and had to run off to a wedding so I couldn't finish the deal. I asked them to put all the paperwork together and call me. It took them a full day and a… half to get back to me and they did not like that I had my own financing. They also gave me a much higher price (2000 more) then we had originally spoke. My husband in the mean time had called Fury and spoke with Craig. Told him the situation. He then sent him the vin # to the vehicle that we were going to get and matched it. Even got the color I wanted. The price was right and I was very excited and willing to drive across the state for the great experience that they offered. I sent over all my financing information and they had me out the door in under a 1/2 hour. It was awesome and the price was the exact same that we discussed on the phone! I have never worked with a dealership before that was so willing to help and treat you with the utmost courtesy. I would absolutely recommend Fury and Craig to anyone and everyone!! The experience was absolutely the best one that I have ever had and I have purchased at least 7 other vehicle from dealerships in the past. I will be going back there for my next purchase!!
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