Hastings Automotive
Customer Reviews of Hastings Automotive
Sales guy Clayton pretty good-vehicles beware!!!
byon 03/19/2022
I wish I could deal with Sales guy at a different dealership and buy a care from him. Hes great! however the financing guy made a snarky comment over the phone that "WE DONT SELL JUNK" when I asked had anyone driven this specific vehicle as I wasnt keen on driving 30 miles to see it if there was any major issues. Finance guy reassured that "all their vehicles go through extensive mechanic checks and that brakes and rotors had been replaced on this vehicle. So I drive all the way down there, test drive- felt a funny acceleration on the road, popped he hood at the dealership and guess what, Valves bent and knocking, oil dipstick is too clear but full. Engine had been degreased, but not well because when i touched the exiting line on top of manifold near the knocking sound it was full of thickened grease and oil showing pressure building and bleeding. Spoke with manager of dealership who tried to sell me on the vehicle yet again and I had to explain to him that when valves bend, metal shards get dispersed throughout the engine and I would NEVER buy this vehicle and hope nobody else gets tricked into it either. Its been a few days and the vehicle is listed on their website, no price deduction etc. beware this is not an upfront dealership in any way!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
My awesome experience with Daniel Smith
byon 05/08/2018
5 stars all the way!! Had the best experience buying my car today! The sales person Daniel Smith was so honest and curtious. I recommend seeing him to all my friends and family! I will be buying all of my cars from this place from now on. Worth the 45 min drive!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Friendly Sales People- No Pressure
byon 10/16/2015
My salesman was very helpful- especially in walking through the technology in my car (SYNC/Navigation/Etc). THANK YOU!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer Service at Hasting Ford
byon 07/11/2015
Received email from salesman. He was nice and answered all our questions. We were greeted when getting out of our car. Tour of dealership and what is covered on vehicle and warranty. Great Experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 06/17/2015
Was overall a good experience. The staff was willing to do whatever they could to help us leave with a new truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very satisfied customer!
byon 05/07/2015
Everyone at the dealership was very helpful. Sales, finance and management.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Here at Hastings Ford we are committed to serving our customers in a professional manner. We have been locally owned and operated since 1987. We are currently celebrating our 34th year serving Hastings, Cottage Grove, Eastern Inver Grove Heights, Prescott, River Falls, Vermillion, Hampton, Randolph, Cannon Falls, Welch and Farmington communities. We base our business decisions and values on our vision statement.
Vision Statement:
1. Build CARING, LIFE-LONG RELATIONSHIPS with customers, co-workers and the community.
2. Develop ENTHUSIASTIC ADVOCATES for our dealership.
3. Based upon LOYALTY, COMPASSION, INTEGRITY & TRUST (Teamwork).
4. Demonstrate the "Heart of a Servant"
5. ENJOY the journey together!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!