Great sales horrible manager
Rob was great i was ready to purchase a great GMC truck, then I met the manager Moe Khalil the way he treated me I could not do business with him
purchased my dream vehicle
We bought locally at Forest Lake Chevy. Our sales person, Louis Sorell, was extremely patient and helpful so that we could find the best fit for us. Rock Hauser got our payment where we needed it to be.
colorado transmission problems
I bought a 2016 Colorado with transmission problems.When I asked for answers I was lied to and I was treated like dirt.
I was sold a 2016 Colorado with transmission problems last February, When I tried to get some answers from this dealer and Chevrolet I was treated like dirt
Went in for an oil change and tire rotation. Later in day I noticed dash indicator signaling flat tire ( when I had none). Returned to Wilcox the next day and they fixed the problem immediately. Great job!
I can only say that I have purchased five vehicles from this dealership and the same salesman in the past few years. Repeat business speaks for itself. Satisfaction? Ya sure you betcha.
Excellent service provided every time!
Kelly was the gentleman helping me and he was amazing. Took his time to make sure I got everything I needed. This is not the first time I've been to this dealership for service, and each time, no matter who helped me, they were always very nice and helpful. I will continue to come back.
Understood my situation
The team at Wilcox understood my situation and did a great job finding the right vehicle for me with a great price. I am super happy with the vehicle!
wilcox visit 2014
nice cust. waiting area. bathrooms clean and nearby , coffee was hot watched fox news while waiting only bad thing was floor matts had oil from workers shoes,they forgot to put papers down.....smelled like trany. oil..........
A better Experience!
Employees were all friendly and helpful. I was very impressed with the cleanliness and neatness in every area of the facility.
Great Service and Staff!!!
I brought my Tahoe in to get a tire rotation and oil change. I have gone to Wilcox Service for a long time and am absolutely pleased with the pleasant way the Service guys speak to me and explain everything. They are always very courteous - This survey is not from Cyril Hollermann - I am Lynne Hollermann his wife and want you to know it is a very pleasant environment in the Service Dept at Wilcox- Very friendly staff.
I had a great buying experience at Wilcox. They meet all my expectations and were able to get me exactly what I was looking for.
Great dealership and great service. They strive to make sure the customer is completely happy before walking out the door.
Everybody was so nice not just the sales man but everyone. We had to wait for a long time but that was okay because we knew it would take along time to get us approved due to our credit. We are so very happy with our car and the service that we got that we will come back to you if and when we need another car.
Our best purchasing experience to date...
The Wilcox Team made this the most pleasant vehicle purchasing experience to date for my wife and I. The courteous and very knowledgeable staff went out of there way to ensure that we were comfortable with the entire process; we actually felt like they had our best interest in mind from start to finish. Joseph, our sales representative, had to of spent at least a half an hour after the sale with us going over everything that the truck we purchased had to offer in an effort to ensure that we understood how to get the most out of the accessories that came with the vehicle. Nice job Wilcox Team, we love the truck and keep up the good work as we believe that the vehicle purchasing experience that we had is the standard in which other dealerships should strive to provide!
We found a car on line that had just been brought in, it was quickly cleaned up so we were able to view and purchase on very short notice. While at Wilcox we also inquired as to what our pickup was worth, the answer coupled with the incentive programs lead us to purchase a brand new pickup! Salesman Klem was very personable and knowledgeable.
outstanding service and all the people actually seem happy
They got me in and out really fast because I had an inpatient pet with me + I was late. Really impressed.
Everybody, at the dealership,was nice and friendly. They asked me if I wanted anything to eat or drink, while I was waiting for my paperwork to get done. You don't find that at many businesses.
Great customer service and thorough work done on vehicle
Scott was so friendly and welcoming. He went above and beyond in terms of finding me a loaner vehicle so I could get some errands done which some more significant problems were being addressed on my car than I came in to have done. He kept me informed the entire process - and treated me with respect. As a woman going into a dealership, this is very important. To be treated in a respectful and non-condescending way is what makes me want to return. Scott met and exceeded my expectations with customer service. In terms of the work done on the car, the car is operating like it is new again. I appreciate the thoroughness that the technician had when looking over my car and finding the reason why I was experiencing problems with it.
Great service and a great car
Sales person Randy , $ guy Aaron, and your receptionist were all very friendly and helpful through the process .Car buying is something I don't care to do and the car Randy and Aaron got me into will keep me happy and safely traveling for years to come !! Thanks Guys