Forest Lake Chevrolet

Today 8:30 AM - 3:00 PM
Closed Now
Sunday
closed
Monday
08:30 AM - 09:00 PM
Tuesday
08:30 AM - 09:00 PM
Wednesday
08:30 AM - 09:00 PM
Thursday
08:30 AM - 09:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 3:00 PM

Customer Reviews of Forest Lake Chevrolet

2.0
Overall Rating
(4)
Recommend: Yes (1) No (3)
Write a review: Sales | Service
21 Reviews
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sales Rating

Great sales horrible manager

bySean123on 10/19/2018

Rob was great i was ready to purchase a great GMC truck, then I met the manager Moe Khalil the way he treated me I could not do business with him

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

purchased my dream vehicle

byKgteacheron 07/19/2018

We bought locally at Forest Lake Chevy. Our sales person, Louis Sorell, was extremely patient and helpful so that we could find the best fit for us. Rock Hauser got our payment where we needed it to be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

colorado transmission problems

bybjames3460on 05/14/2017

I bought a 2016 Colorado with transmission problems.When I asked for answers I was lied to and I was treated like dirt.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

2 Comments

service Rating

Colorado

bysparky3460on 05/03/2017

I was sold a 2016 Colorado with transmission problems last February, When I tried to get some answers from this dealer and Chevrolet I was treated like dirt

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Great service

byraygoneon 01/27/2015

Went in for an oil change and tire rotation. Later in day I noticed dash indicator signaling flat tire ( when I had none). Returned to Wilcox the next day and they fixed the problem immediately. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfaction

byCharlz89on 01/20/2015

I can only say that I have purchased five vehicles from this dealership and the same salesman in the past few years. Repeat business speaks for itself. Satisfaction? Ya sure you betcha.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent service provided every time!

byJen916on 01/09/2015

Kelly was the gentleman helping me and he was amazing. Took his time to make sure I got everything I needed. This is not the first time I've been to this dealership for service, and each time, no matter who helped me, they were always very nice and helpful. I will continue to come back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Understood my situation

byBrenda_Don 01/07/2015

The team at Wilcox understood my situation and did a great job finding the right vehicle for me with a great price. I am super happy with the vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

wilcox visit 2014

byThomas4321on 12/19/2014

nice cust. waiting area. bathrooms clean and nearby , coffee was hot watched fox news while waiting only bad thing was floor matts had oil from workers shoes,they forgot to put papers down.....smelled like trany. oil..........

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

A better Experience!

by14schulzon 12/19/2014

Employees were all friendly and helpful. I was very impressed with the cleanliness and neatness in every area of the facility.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service and Staff!!!

bylynzholleron 12/18/2014

I brought my Tahoe in to get a tire rotation and oil change. I have gone to Wilcox Service for a long time and am absolutely pleased with the pleasant way the Service guys speak to me and explain everything. They are always very courteous - This survey is not from Cyril Hollermann - I am Lynne Hollermann his wife and want you to know it is a very pleasant environment in the Service Dept at Wilcox- Very friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Equinox

byJulie_C14on 11/13/2014

I was having a bad morning and Rock and Clem made it much better for me. So much I walked out the door with a new SUV!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New Silverado

byJeremyGron 11/01/2014

I had a great buying experience at Wilcox. They meet all my expectations and were able to get me exactly what I was looking for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service!

byJulieandSteve4on 11/01/2014

Great dealership and great service. They strive to make sure the customer is completely happy before walking out the door.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very Happy

bySteve_Barbon 10/21/2014

Everybody was so nice not just the sales man but everyone. We had to wait for a long time but that was okay because we knew it would take along time to get us approved due to our credit. We are so very happy with our car and the service that we got that we will come back to you if and when we need another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Our best purchasing experience to date...

byjkkruegson 09/29/2014

The Wilcox Team made this the most pleasant vehicle purchasing experience to date for my wife and I. The courteous and very knowledgeable staff went out of there way to ensure that we were comfortable with the entire process; we actually felt like they had our best interest in mind from start to finish. Joseph, our sales representative, had to of spent at least a half an hour after the sale with us going over everything that the truck we purchased had to offer in an effort to ensure that we understood how to get the most out of the accessories that came with the vehicle. Nice job Wilcox Team, we love the truck and keep up the good work as we believe that the vehicle purchasing experience that we had is the standard in which other dealerships should strive to provide!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very pleased.

byND_MN_AZ_on 09/17/2014

We found a car on line that had just been brought in, it was quickly cleaned up so we were able to view and purchase on very short notice. While at Wilcox we also inquired as to what our pickup was worth, the answer coupled with the incentive programs lead us to purchase a brand new pickup! Salesman Klem was very personable and knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

outstanding service and all the people actually seem happy

bytk25on 09/07/2014

They got me in and out really fast because I had an inpatient pet with me + I was late. Really impressed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Friendly Service

bywtstewarton 12/05/2013

Everybody, at the dealership,was nice and friendly. They asked me if I wanted anything to eat or drink, while I was waiting for my paperwork to get done. You don't find that at many businesses.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Great customer service and thorough work done on vehicle

byAnnMRon 10/21/2013

Scott was so friendly and welcoming. He went above and beyond in terms of finding me a loaner vehicle so I could get some errands done which some more significant problems were being addressed on my car than I came in to have done. He kept me informed the entire process - and treated me with respect. As a woman going into a dealership, this is very important. To be treated in a respectful and non-condescending way is what makes me want to return. Scott met and exceeded my expectations with customer service. In terms of the work done on the car, the car is operating like it is new again. I appreciate the thoroughness that the technician had when looking over my car and finding the reason why I was experiencing problems with it.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service and a great car

byjennyl2on 07/26/2013

Sales person Randy , $ guy Aaron, and your receptionist were all very friendly and helpful through the process .Car buying is something I don't care to do and the car Randy and Aaron got me into will keep me happy and safely traveling for years to come !! Thanks Guys

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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