Luther Brookdale Chrysler Jeep Dodge Ram
Customer Reviews of Luther Brookdale Chrysler Jeep Dodge Ram
Review type:
Superb experience
by Bobbi on 09/02/2022Easy, honest and fast. Straight forward get the deal done. Nick and Freddy were fantastic.Mustang GT purchase
by Geoffrey on 09/02/2022Friendly people, never any pressure. It was a smooth purchase.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, The Team at Brookdale Chrysler
Great service!
by Cassandra on 09/01/2022Quick communication, smooth easy buying process from start to finish.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, The Team at Brookdale Chrysler
Great experience!
by Patrick on 08/18/2022Salespeople were awesome, no pressure and had us on our way in record speed!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Team at Brookdale Chrysler
I have had better service at walmart!!!!
by dave7777 on 08/21/2010We brought a 2010 jeep with luther brookdale jeep .I have to say we were treated more like cattle. Very poor sales service. The Manger just wants you money and keeps you waiting for you vehicle . When you do get it, its not been well… cleaned . I have been treaed better at walmart.Good morning or should I say bad morning. I have had my car 2006 dodge charger fix at the same place for the same thing within the past 20 months went back for a 3rd time the same thing i refuse to let them beat me out of another 600 hundred dollar for the third time. if you going to fix something fix it right at that price this is bad bussiness.
Horrible.
by jeeplovesmoney on 05/06/2013updated 08/05/2025Horrible. Had to argue with an internet salesman that wouldn't honor an 'as is' offer. I got his manager after 1.5 hours and reached a deal within 40 seconds of greeting him. The put the wrong license plates on the car which screwed up the… registration. When I called them about it I was told that I could drive up here and pick up the new plates. After asking if they could compensate me at all for my trouble, I was told that they would provide me nothing and that they were "deadly serious" about that.At luther Brookdale Chrysler we strive for 100% customer satisfaction we are unsure of the circumstances that took place we would be more than happy to resolve this problem. Sincerely Scott at 763-535-5200.
worst customer service ever!
by dontgo2luther on 04/24/2014updated 08/05/2025Buyer beware! I would not recommend buying a vehicle here to anyone I cared about. They will give you their ordeal about how they value your business and want you to feel comfortable there and once the sale is final you will receive zero… customer service. Brian the manager from the parts department is the only one that I received good service from after 2 months of calling, emailing trying to get help from anyone. They pushed me aside and said they would fix things and then I would never hear from them again! Looking back now everything seemed sketchy and I would have never bought my vehicle there had I known.Happy wife, Happy life
by ctb720 on 03/07/2014updated 08/05/2025Visited Luther Brookdale Chrysler Jeep Dodge to lease my wife a new Grand Cherokee. Sales staff did everything I ask to make my wife get the Jeep of her deams.
To say thank you is not enough, Bobbi! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Luther Brookdale Chrysler Jeep Dodge Ram again! Regards, The Team at Brookdale Chrysler
by Luther Brookdale Chrysler Jeep Dodge Ram on 09/07/2022