Luther Brookdale Chevrolet
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Customer Reviews of Luther Brookdale Chevrolet
Review type:
Purchase
by eeeeeeee on 07/16/2025
My salesperson Kevin K is on top of it always. Would never buy elsewhere.
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The following reviews are more than two years old. They are not included in the overall rating.
92 reviews
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by Sokoya on 03/05/2015updated 03/19/2015Eric Rep made me feel really comfortable, and walk me through everything that would be done before tech started and status on all results after tech completed services. Really appreciated that!! :)Great Price - Great Service - Great Rates, at Luther Brookdale Chevrolet!
by WmRobbinsdale on 03/18/2015Kevin, our salesman, did an excellent job. Luther BD Chev. did a great job on everything, including financing which was a great rate in a super-convenient manner. You should definitely use the Robbinsdale Deputy Registrar for your license… registrations, rather than the Roseville, Ramsey County Registrar. I think Robbinsdale could get your name on the wall at their office noting that you use them and so local people waiting for 10 minutes to get their tabs, etc. (not Ramsey County people) would be seeing your dealership's name as a place to go locally to buy cars.Saved the Day
by A_Chevy_Owner on 03/18/2015I went to the dealership after a botched oil change from a different outfit. Luther Brookdale Service department not only fixed my car, they were able to show me exactly what was wrong to return to the previous shop for remediation. Thank… you Ryan and the service tech team at Luther Brookdale!30K service
by knyhus on 03/15/2015Service adviser Heidi was excellent. Truck was returned in great condition. Having a rental vehicle for the day made the whole experience painless.service review
by LyndaKatzung on 02/23/2015updated 03/05/2015Eric was very professional. He explained all the issues that were found with my vehicle and gave a written estimate for the repairs.service review
by LyndaKatzung on 02/23/2015updated 03/05/2015Eric was very professional. He explained all the issues that were found with my vehicle and gave a written estimate for the repairs.Great Service!
by Amber0965 on 02/28/2015I was beyond happy with the excellent service. Everyone was friendly and helpful! I had two separate employees offer to wash my car, which I thought was above and beyond. When I picked it up though, neither had actually done it. It was just… a bit disappointing. Other than that small detail though, everything was excellent!! I would definitely return again!excellent service!
by Lindsey16 on 02/06/2015updated 02/20/2015I dropped my car off for a recall part fix, they estimated the time it would take to be about 2 hours and it was finished in an hour! Amazing fast time! The service department that called me was incredibly nice and informative!Great experience at Luther
by Jeff_Silverado on 02/03/2015updated 02/17/2015Overall, a very transparent experience. Luther dealer pricing very competitive to the street and cut out the need for the customer to push to bring down the sticker price. That did not sit well with me at another dealer, hence why I… purchased from Luther. Luther customer service, all around, was fantastic. I can't say enough.Got 2 out of 3 issues
by sunnydf on 02/10/2015The person who waited on me was awesome!!! I wish I had his name in front of me. He couldn't have been more polite, respectful and a good listener. Good ignition job, seemed to have caught all the noises, HAPPY! However, the person who… fixed my tire, didn't reset the gauges, he would have found it was underinflated, 30 compared to the rest at 35 and read RR instead of RF on the Info com and OnStar. Also someone put a dent in the RF wheel well/fender, which needs to be repaired. NOT happy!Great service!
by dahlbpmn on 02/10/2015Great service as usual. They were very busy but I was in and out even before the projected time! Awesome! One thing I observed is the attitude of the employees. They seem to be very happy working there. Very positive and upbeat atmosphere.Luther Brookdale GMC Great Customer Service
by Dan456_123 on 01/28/2015updated 02/09/2015We relocated our service to the Brookdale location. We were impressed! The quality of service and profesionalism of the staff is the best I have seen to date! Great expierience! - satisfied customerLuther Service
by Glen2015 on 01/23/2015updated 02/06/2015Heidi Mannella does a magnificient job when I bring my truck to Luther Brookdale Chevrolet. Always has a wonderful smile, eager to help, has a wonderful attitude towards her job. I think Heidi should be promoted to Service Manager. Heidi… makes my vist very pleasant and a happy, fun, experience, she very knowledgeable and renders excellent "Customer Service" for the time I am waiting for my truck.Saturday service
by Cobalt07 on 02/02/2015Took me and my son (same time appointment with his Camaro) in the garage quick and was greeted promptly, which I like. Filled oil to proper level and washed the car. Diagnosed and repaired my son's Camaro quickly and at a fair price. We… left with good running clean GM cars. Perfect.Chevy Cruze Purchase
by belf_namy on 02/02/2015The sales representative was very friendly and knowledgable. I felt like he was working in my best interest to get me the car that I wanted.Great Service
by TaylorCox07 on 01/23/2015I had two recall announcements on my 2007 Malibu. The appointment scheduler was outgoing, friendly and accomodating. I dropped the car off and used the shuttle service to return home; this was VERY helpful. The repairs were completed very… quickly, and the shuttle picked me back up with no wasted time. Over all, a very pleasant experience. My expectations were exceeded by a significant degree.good business grooming!
by Deonne_Nelson on 01/12/2015updated 01/20/2015found and fixed the problem was able to catch upon some personal accounts as I waited drove away with a new battery smooth driving!Excellent Job
by augustinesere on 01/18/2015The job of restoring the heating system in my 2015 Chevy Malibu LT on 1/13/2015 was well-done, and, the shuttle to my house while my car was being worked upon, and picking me from my house back to your workshop was excellent and prompt.… Thanks for the excellent job.Luther Brookdale Chevrolet
by KCrain57 on 12/28/2014updated 01/07/2015I've had my 2009 Chevy Silverado in several times for warranty work over the past few months. Casie has been great to work with each time.Luther
by Cende on 12/19/2014updated 01/05/2015I really did not appreciate the customer service I received from the facility manager Brett. I did not feel like he was helpful at all, nor did he seem very concerned about my issue at hand. On his behalf I was very disappointed in Luther… Chevy. I did think Casey did an outstanding job as far as customer service and because of him I never mind coming back.Great Service
by bsyve on 12/22/2014updated 01/05/2015I love how thorough their service visits are. I can trust them to bring things of importance to attention without pressuring me into any unnecessary repairs. Their staff is always friendly and professional.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Traverse
Chevrolet Silverado 1500 Limited
About our dealership
Thank you for your kind review; we are happy to pass along your comments to the team here at Luther Brookdale Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!
by Rose Schmidt on 07/20/2025