Apple Valley Buick GMC
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Customer Reviews of Apple Valley Buick GMC
Review type:
My new truck
by Bob wells on 11/19/2024
updated 12/03/2024
My sales person was very helpful and time sufficient
12 reviews
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Service
by Karstyy on 12/09/2024Great service department! Stopped in for an old change and they completed oil change, tire rotation, recall and fixed my tunnel cover. This service team is all about customer service. Keep up the great work! Heather and Randy always on… their A game!Thank you, Karstyy! We greatly appreciate your positive feedback about our service department at Valley Buick GMC of Apple Valley. We're thrilled to hear that you had a great experience with your oil change, tire rotation, and the quick fixes to your tunnel cover. It’s fantastic to know that our team, including Randy, is consistently delivering exceptional customer service. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley
My new truck
by Bob wells on 11/19/2024updated 12/03/2024My sales person was very helpful and time sufficientThank you for your positive feedback! We're delighted to hear that your salesperson was helpful and respectful of your time. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley
My suburban truck
by Prez. Of UCT on 06/30/2022This dealership did just what I hoped they would do with any vehicle took care of my truck and it service with great professional work then called when they were done since I was so busy. Thank youGreat Experience
by Jacobhh on 03/10/2022The assistance I received from Connor was above and beyond anything I expected. I am very appreciative of this!great service
by RichApple on 06/19/2021these folks do it right!Extremely pleased
by Jessica on 04/03/2021The service department is fantastic! Thorough, friendly and thoughtful of the customer's needs.Great buying experience
by rcw121! on 04/30/2020Most pleasant experience I have had lately in purchasing a car. Friendly, courteous staff, did not always have the answer to our questions but quickly found the answer. The intro to the car was excellent given social distancing in the… time of covid, some excellent tips on dealing with OnStar, and Buick rewards which saved me money on floor mats.Mr.
by Leland knut on 03/25/2019Had a good experience with the service time (on time). A comfortable waiting room with a cup of coffee.AV GMC Buick
by Radslarson on 01/10/2019updated 01/18/2019Awesome Service as usual best place around people are great.Getting service
by Jessica on 11/22/2018I recently went in to get my oil change and get new rotors. I worked with Scott and he was honest and explained in detail what was happening with my car. I've serviced my car with Valley Buick GMC in Apple Valley for about 5 years and have… time and time again gotten excellent service and worked with a group of people who show a great deal of integrity. Excellent experience!Worst Car Experience and Customer Service EVER
by thanson1983 on 04/03/2013updated 07/12/2025Worst car experience and rudest car salesman ever! I would not go to this dealership if my life depended on it. Salesman Reid lied to us about where the car came from. Said it was a trade in when they actually received it from auction after… a car accident. If you don't know where it came from that is fine but don't lie to us! Made an appointment to look at the car again (and to get my license back since he forgot to give it back to me from the start and and after an attempt to go back and get it and being told by another salesman that it wasn't his problem.) Was advised they found out the heater blower was not working so would add $500 to the selling price. Got to the dealership and advised that we decided the car was not going to work for our needs. Reid continued to argue with me and finally yelled 'I'm not very happy with you!' and stormed off like a 2 year old. Not only will I never go there again, I will advise everyone I come into contact with to not go there as well unless they want to be disrespected and belittled.BUYER BEWARE
by rickchenmpls on 03/06/2014updated 07/12/2025I feel it is my moral obligation to expose Valley GMC. Sold me Yukon that had nothing but problems the 1st 2 months, blamed it on the aftermarket wheels I put on, which 3 mechanics and my salesperson at Valley GMC said would be okay. They… said they would take it back if I got it fixed (over $3000 in work that needs to be done). I was treated rudely there by everyone from service to management. I spent a whole day trying to purchase my Lexus back because the manager gave my credit union an insufficient purchase order. With taxes and all the repairs I am out over $5000.
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About our dealership
Thank you for your positive feedback! We're delighted to hear that your salesperson was helpful and respectful of your time. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to all our customers. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley
by Valley Buick GMC of Apple Valley on 12/03/2024