Joe Lunghamer Chevrolet
Awarded 2025
Today 10:00 AM - 3:00 PM
Customer Reviews of Joe Lunghamer Chevrolet
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80 service reviews
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Not impressed
by Bryan on 06/16/2025I had a 9 am oil change and tire rotation and I came back 4 hours later to pick up my truck and they said it’s getting worked on now. We took care of other vehicles ahead of you because they were waiting in the lobby my service advisor… tells me. I work thirds and told them I’ll pick it up Monday I need to go to bed. I made a 9 am appointment for a reason. So I left then right before I get out of the parking lot I get a phone call and my truck is magically finished and I can pick it up. So I wonder if they even worked on it.Great service experience
by Bkanerva on 06/14/2025I visited Lunghamer Chevrolet in Pontiac MI. recently and had an excellent experience. The work was done in a timely manner an I was treated very well. I can not recommend this place enough 5 stars from me.Really, you couldn't correct the slow leak that was present since purchase
by Joe T on 06/09/2025One of our tires has had a slow leak since the time our lease started... loses about 15psi per month. At our first included service, I asked it to be checked and was informed that I would be charged. Really, for an issue that has been… present since day 1? And after buying multiple vehicles from your dealership??Great service
by MH on 05/27/2025Scheduled for an oil change, was greeted promptly, the job was done quickly, and I was back to my regularly scheduled program. Thank you.Oil change
by Viet Vet on 05/25/2025Came in for a Oil and filters change was out in less than 30 minutes1967 Corvette alignment
by Sandslot on 05/22/2025Very thorough in service.Best in the business
by LCW on 05/06/2025Honest, knowledgeable, friendly service!Mid service
by Nick on 05/02/2025First of all the man I talked to in the service department had a condescending tone to him. It seemed like he was talking to me like I was an idiot and it was a waste of his time. I took my 2024 Silverado in for two reasons. First is the… audio, I would randomly lose all noise, radio, turn signal, hazards, etc. Second was the rust, I have only had the truck since September and it already had rust spots on the paint. They didn’t even address the rust spots it took me going to a different dealership to get told it’s rail dust. None of my past cars have had this problem but apparently it’s common on new cars??? How does that even make sense?Purchase, Service & Warranty Customer
by SS on 04/25/2025Very helpful folks. Wish they had a car wash too.Good service, needs transparency
by Nickle and dimed on 04/25/2025I called the dealership for a price on an oil change and coolant flush. I was given a price that was agreeable. My car was completed in a timely manner and the service tech was professional. The bill, however, had increased. Charges for… shop materal and oil disposal were added. I feel that the entire cost of the job should have been included. In addition, another 3% was added for paying with a credit card. A better busness model would be to quote everything and give a discount for cash.Great service
by Mike on 04/14/2025The service center staff were all very professional and friendly. They got me in and out very quickly.Happy Customer
by Sarah on 04/10/2025Call to see if I could make an appointment, he said if I wanted I could come right now and we can get you in. Got there..took my truck right in, did the service. No Problem. Thanks Satisfied CustomerGreat Experience
by Ron Shelton on 04/09/2025Damon has been my go-to guy for years. Fast, efficient, and he knows his stuff.Service Review for Joe Lunghamer Chevrolet
by Adam on 03/29/2025The service department was swift and very friendly!Appointments are useless
by Peaches on 03/29/2025When you make a service appointment make sure the vehicle will at least be looked at on the appointment day.Thank you
by John H on 03/23/2025Just a note of thanks for tremendous service experience at your dealer. From the initial greeting (Michelle) all the way through the very timely completion, I was extremely impressed with all aspects and attention to detail of the entire… process. Thanks againBruce is awesome
by Sarah C on 03/21/2025Great service and fantastic pricing! Clean and professional dealership.Oil change
by Amberlynn on 03/23/2025This was my 1st time with the service department. Everyone was very friendly. I’m terrible with names but the man and woman that took care of me were awesome and went above and beyond. I was in and out between 30-45 minutes. I highly… recommend.Never again…
by Mellie on 03/18/2025Oil change and tire rotation took 3 hours! When I was told an hour… not to mention, they were told my key to the lug nuts was in the glove box and they came back and proceeded to tell me that it was in fact not in there so tire rotation… could not be done- after getting my car back I checked the glove box and it was in fact right there so I then went back in, handed them the lock key and again had to WAIT for tires to be rotated.My Oil Change
by Nancy Merrell on 03/08/2025I was reminded that it was time to change the oil in the car. I called and made my appointment that was convenient for me. On the day of my appointment, I drove in, they put the paperwork together and showed me where I could wait. It was a… nice waiting room and before long they said my car was ready to go. It was a pleasant experience and the write up person, Melissa Stack was very friendly, and made my first visit there, a very good experience. I lease my car from this dealership.Great service.
by Vicki on 03/06/2025Fast service. No waiting time. Highly recommended
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