Jim Riehl's Friendly Chrysler Jeep
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Customer Reviews of Jim Riehl's Friendly Chrysler Jeep
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16 sales reviews
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Easy, Exceptional, & above Expectations
by Sandy Palomba on 06/02/2025Jim listened carefully to what I wanted and what I could afford, and he made it happen! Having had very bad experiences with dealerships in the past, I was apprehensive about the process of buying a new car. I had purchased my last Jeep… from your dealership with Ryan, who provided an exceptional experience, so I was nervous to see if this time would be just as smooth and outstanding. Jim did not disappoint. His attentiveness ensured every detail was thoroughly addressed, leaving no room for misunderstandings or errors. His ability to clearly explain complex matters and actively engage in listening fostered a sense of trust and collaboration, making the entire journey stress-free and enjoyable. What makes Jim Riehl Friendly Chrysler Jeep Dealership - Warren stand out is the leadership's role in fostering an environment of excellence. It is evident that the management team actively instills and upholds values of integrity, kindness, and a drive to go above and beyond. This leadership approach permeates through every department, creating a cohesive and supportive atmosphere.seamless
by mike albrecht on 05/27/2025always on point from the greeting when you walk in the showroom to the purchase process from my rep Nick Thomas the efficiency of the finance rep and the delivery couldn't of been smootherAll Perfect
by Heather J on 04/18/2025updated 04/24/2025This was a seamless and great processs! Easy PeasyBuying experience
by Ruby Christian on 03/14/2025My sales team Ron and Jim are "The Best". Answered all questions and concerns. I've been buying through them for years. They make the process very painless. The best!!dan's review
by Dan Murphy on 01/30/2025updated 02/06/2025everyone was very nice and helpfulExcellent Experience
by Cindy DiPiero on 08/19/2024updated 08/26/2024Brandon V was very helpful, professional and made my trade-in and new lease experience stress free. At no point did I feel pressured, or uneasy. He was extremely easy to talk to and very helpful when it came to explaining all the… features of my new lease. He sat in the car with me and walked me through the steps and assisted me with the phone apps as well. Highly recommend this dealership.Great purchasing experience
by KM on 07/28/2024I worked with Nick and it was a pleasant experience from beginning to end. He even followed up with me after the purchase to make sure I was happy with the new vehicle.Excellent Customer Service
by Heather Bastuba on 05/20/2024My experience with this dealership has been very easy! Nick is an honest salesman & very easy to work with. He was very prompt (and patient) w/ all e-mail replies amongst the gluttony of questions I asked… I would refer this dealership to… anyone. My 3rd Compass in a row & 2nd w/ Nick…Smooth transaction
by Gerard Rinaldi on 05/13/2024Very smooth transaction. I was driving my new car out in less than 30 minutes. Thanks Nick you are awesome!Amazing Experience!
by Jennifer on 05/03/2024This is my second lease with Jim Riehls & both have been extremely smooth experiences. This is the only dealership would go to. They have exceeded my expectations.EXCELLENT FACILITY AND CUSTOMER SERVICE
by DONALD JOHN DMYTRYSZYN on 04/25/2024We have always been completely satisfied with Friendly Chrysler Jeep. Their representatives in sales and service our exceptional and I would whole heartedly recommend this dealership to anyone looking for a vehicle.Easy process - Great Deal
by Great Experience on 04/22/2024I got a great deal on a new Grand Cherokee I was in & out in no time!Always a great experience!
by Laurie on 03/14/2024This the 4th vehicle I've leased from Friendly's dealership, and I couldn't be happier. Always have great communication with my sales rep, and he's been helpful every time I call to ask questions I can't find to in the owners manual.No Hassle
by Pk on 01/15/2024It was a very easy, smooth process.yes
by connie chau on 10/04/2023Professionalism; Acknowledge the high level of customer service quality I have received from Ron, Justin and Ms. Jeffrey. I truly appreciate their enthusiasm, thank you for everything they have done for me.The showroom was customer friendly
by Olivia was excellent on 10/04/2023I liked working with Olivia She is exceptionally good at describing the vehicle's appointments and accessories Most professional in her approach to selling me a Pacifica.
The following reviews are more than two years old. They are not included in the overall rating.
87 sales reviews
No pressure sales
by J Case on 06/08/2023Sales staff were extremely polite and professional. There was absolutely no pressure from anyone which makes the sale go so much smoother. They worked with me to get me to the payment I had budgeted with no complaints. Only negative part… was that the car I purchased was a little dirty. It could have been cleaned out better. Worth a visit if your interested in purchasing a new or used car.New Wrangler purchase
by Roger Sturgill on 05/16/2023Pleasure working with our sales person Justin Rivard. Have worked with him in the past great sales person for them. I would highly recommend this Dealership. Thank guys for the great experience.Very helpful
by Todd Burek on 04/30/2023New car sales staff were very friendly and knowledgeable. Talked about what we were looking for and actually listened. Never tried to sell us anything. Just helped get us into new vehicle we wanted.Easy Transaction
by Tim on 04/27/2023Nick was great to work with. As an out of state buyer, the process went very well. The dealership was easy to work with.Great dealership experience.
by MJW on 04/24/2023Entire transaction was positive. From the prompt responses, to the no pressure sales approach, the careful attention to detail and the quick completion of the paperwork and informative delivery of the vehicle.
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