Customer Reviews of Serra Chevrolet of Saginaw
Review type:
New truck
by Jason75 on 07/07/2025Great. Mike took good care of me, helped me threw everything and has always been there to help with any questions.Quick and clean service
by Jimmy on 05/20/202510/10 Would recommend talking to Mason he made our very first purchase there smooth and concise. If you're looking for a dealer to take care of you, this is the one.☝️Thank you for your fantastic review, Jimmy! We’re thrilled to hear that Mason made your first purchase with us so smooth and concise. At Serra Chevrolet of Saginaw, we strive to provide exceptional service, and it’s great to know you felt well taken care of. We appreciate your recommendation and look forward to assisting you again in the future! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218
Leased a Prius, Highly Recommend!
by Alex Kravs on 05/10/2025The dealership itself is a nice, well kept area. The salesperson A.J. Simon helped us get a very good lease deal on the 2025 Prius that we wanted. Highly recommend both A.J. and the Prius.Thank you, Alex, for your wonderful review! We're thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw and that A.J. Simon was able to assist you with securing a fantastic lease deal on the 2025 Prius. We appreciate your recommendation and hope to see you again soon! Enjoy your new vehicle! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218
Amazing to work with!
by Madison on 10/28/2024This dealer was absolutely amazing to work with! Joe Cavazos was so friendly, accommodating and just overall a great consultant to work with!Thank you, Madison! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with Joe at Serra Chevrolet of Saginaw. Our team is dedicated to providing friendly and accommodating service, and it's wonderful to know that Joe made a positive impact. We hope to assist you again in the future! Sincerely, The Serra Chevrolet Saginaw Team
Only place to buy a car
by Msebald on 10/01/2024updated 10/08/2024So amazing. They go above and beyond and are never pushyThank you for your kind words! We’re thrilled to hear that you had such a positive experience with us at Serra Chevrolet of Saginaw. Our team always strives to go above and beyond for our customers, and it’s great to know that you felt that care without any pressure. We look forward to assisting you again! Sincerely, The Serra Chevrolet Saginaw Team
Smooth as my new ride
by Trisha B on 09/24/2024AJ is very knowledgeable and thorough. I'm going to enjoy being seen in my new Camry hybrid.Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with AJ and that you’re excited about your new Camry Hybrid. At Serra Chevrolet of Saginaw, we pride ourselves on providing knowledgeable service and quality vehicles. We look forward to seeing you again soon! Enjoy your new ride! Sincerely, The Serra Chevrolet Saginaw Team
Superior customer service
by Nick S on 07/18/2024I highly recommend this place! Thank you AJ for helping me find the perfect car. Very happy customer here!Thank you, Nick! We are thrilled to hear that you had a great experience at Serra Chevrolet of Saginaw and that AJ was able to assist you in finding the perfect car. We appreciate your recommendation and look forward to serving you again in the future. Drive safely and enjoy your new car! Sincerely, The Serra Chevrolet Saginaw Team
Herb is Superb
by Lanny Call Jr on 10/17/2023Herb Waits is an amazing salesman. He genuinely cares about his customers and always delivers the deals. Highly recommend Herb and Serra Chevrolet for your automotive needs!Lanny, we cannot thank you enough for your wonderful review of Serra Chevrolet of Saginaw and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Saginaw Team
Great experience!!
by Jake on 07/04/2023Everyone at Serra in Saginaw was a pleasure to work with. Not the pushy sales experience I’ve had at other dealers. They really worked with us and had genuine concern that we left as a satisfied customers. I highly recommend you give… them the opportunity to help you find your next vehicle!!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Serra Chevrolet Saginaw Team
Excellent service!
by Elaine D on 04/20/2023My experience at Serra Chevrolet couldn’t have been better! I was able to get the exact vehicle I wanted and when I came to pick it up, everything was ready to go! Bob Wainwright is wonderful to work with and I highly recommend him.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Serra Chevrolet Saginaw Team
Amazing amazing amazing
by Cj on 02/11/2023Best car buying experience of my life . Pressure free , very quick responses, extremely friendly people. Even people I haven’t meet knew my name and saying hello . The by far best aspect of the buy was the ability to text with my guy… (Andy) we pretty much had 98% of details done via textThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Saginaw Team
Ray Rocks!!!
by Mike DuHamel on 12/22/2022Joe Rau is the reason I go to Serra. We buy all our vehicles from him. Honest, good-hearted, hard-working, human being. Keep up the good work, Joe, and Serra Chevy of Saginaw!Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Saginaw Team
Excellent service
by Phil P on 12/16/2022Alex Albaugh - Sales Consultant was first class. Straightforward, to the point and very diligent throughout the extended wait period which the market is currently going through, and which we also experienced. Kept up us to date on realistic… expectations and was quick to notify us when the vehicle was ready for delivery. Also provided us with a thorough rundown on our new vehicle workings at pick up. Paperwork with Serra was quick and easy. A positive experience.Phil, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Serra Chevrolet Saginaw Team
Great Sales Experience!
by James on 10/28/2022Prompt straight to the point sales experience with white glove delivery. Less than 24 hour turn around from committing to a vehicle to delivery in driveway. Serra automotive group is second to none.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Saginaw Team
Painless car buying!!
by Melissa on 09/10/2022I was a little apprehensive about car shopping because it's been at least 12 years since doing so, but was pleasantly surprised how understanding and professional the sales specialist, Chris Smutek was. He's very honest and gave great… personal service. I would highly recommend him to anyone looking for a painless and outstanding car buying experience! I love my Certified used car. Thanks to all at Serra Chevrolet in Saginaw!Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Saginaw Team
Great service at Serra!
by Alexa on 08/27/2022Always great service from the team at Serra Saginaw! Joe, Travis and Josh took great care getting me into my new 2022 Silverado lease.Hi Alexa, and thank you for this great review! We're happy to hear that Travis and Josh took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Serra Chevrolet Saginaw Team
Salesman Dylan Young
by Casey Stoney on 08/26/2022Dylan Young was a pleasure to work with. Very knowledgeable, professional, and communicated timely. He knows everything about his products and services without any hesitation and can answer all questions promptly. His business etiquette… is casual, relaxed, and displays no pressure. He truly wants to understand your needs and asks you questions to help fulfill those needs by sharing his professional opinion and experiences. Dylan maintains exceptional communication. He is very timely and responsive. He provides versatile channels of communication via email, text, and phone conversation. From start to finish Dylan Young is awesome to work with and I recommend anyone who reads this to him.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Saginaw Team
Malibu fun!
by Marta on 08/23/2022Bob Wainwright made the purchase of my new car a breeze!Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Saginaw Team
Surprise Tahoe for my Wife’s Anniversary!
by Jeremy Josephson on 08/08/2022My sales lady contacted me and asked if I was still in the market for a Tahoe and it was one that fit my wife’s wants! So we were able to pull the trigger and make the deal happen and surprise her on our anniversary! Thankful that she… remembered I was looking and reached out to me!!Jeremy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Serra Chevrolet of Saginaw satisfied. We are very appreciative of your 5-star review. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Serra Chevrolet Saginaw Team
Great dealership to work with
by EM on 08/06/2022Sam was wonderful to work with when purchasing my new car. He is very informative and I could tell that he also loves the Toyota brand. This is the second vehicle we have purchased at this dealership and we will go back there again when… needed.Thank you for leaving us this great review, EM. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Attentive service.
by Steve on 08/01/2022Everybody was very friendly from the first person I spoke to up to the very last person. Not aggressive or pushy. They all provide very helpful information.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trailblazer
It's Simple at Serra! Serra Saginaw offers new Chevrolet and Toyota vehicles plus GM & Toyota Certified Pre-Owned vehicles in Saginaw, MI. Great service dept. as well with a quick lube facility, full service center, extensive parts dept. & body shop.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thank you for your wonderful review! We're thrilled to hear that Mike provided you with excellent service and support at Serra Chevrolet of Saginaw. If you have any more questions in the future, don't hesitate to reach out. We look forward to seeing you again! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218
by Serra Chevrolet of Saginaw on 07/11/2025