Customer Reviews of Serra Chevrolet of Saginaw
Review type:
New truck
Service Rep
by Frankthetank on 08/16/2022I was very pleased with the way I was treated. Very professional and reviewed the work order with meWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Surprise Tahoe for my Wife’s Anniversary!
by Jeremy Josephson on 08/08/2022My sales lady contacted me and asked if I was still in the market for a Tahoe and it was one that fit my wife’s wants! So we were able to pull the trigger and make the deal happen and surprise her on our anniversary! Thankful that she… remembered I was looking and reached out to me!!Jeremy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Serra Chevrolet of Saginaw satisfied. We are very appreciative of your 5-star review. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Serra Chevrolet Saginaw Team
Great dealership to work with
by EM on 08/06/2022Sam was wonderful to work with when purchasing my new car. He is very informative and I could tell that he also loves the Toyota brand. This is the second vehicle we have purchased at this dealership and we will go back there again when… needed.Thank you for leaving us this great review, EM. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Nothing done
by A on 08/05/2022Was not able to provide the work need but still charged me.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Saginaw Team
Super great service!
by Ron on 08/01/2022Friendly. Place is always so organized and clean.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Attentive service.
by Steve on 08/01/2022Everybody was very friendly from the first person I spoke to up to the very last person. Not aggressive or pushy. They all provide very helpful information.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Oil change did a wonderful job
by Randy D on 07/31/2022I had my oil changed on a 2018 equinox and the tires rotated they seem to do a good thorough job.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Saginaw Team
Waited and waited and waited
by Kristine on 08/01/2022Great work…..but I don’t like waiting in 3 lines in the service area. My line never moved while the other 2 lines moved quickly , causing me to wait 45 minutes while new customers waited a short time. That line should be single giving the… next customer next choice of 3 baysKristine, we appreciate learning about your experience at our dealership. Our number one priority after learning more about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. Sincerely, The Serra Chevrolet Saginaw Team
Tyson is great!
by Dawn on 07/29/2022Tyson was our salesman and he was very helpful. He went the extra mile to ensure that we were able to complete the sale for our Yukon.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Saginaw Team
My salesman
by Antonio Vescio on 07/29/2022Ivan Miller Is a good salesman I would recommend him to anyoneWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Very Convenient
by Trace on 07/29/2022I had an awesome experience with Serra Chevrolet in Saginaw. I had to turn in my leased vehicle. They did everything for me via phone communication. I only had to come in and sign the paperwork. I was very pleased with their service. I was… so happy I didn't have to take a day off work.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Saginaw Team
Shopping day
by Una Ebert on 07/27/2022Vinny, Elvis and jerry were great. We had a lot of questions regarding our Toyota 4 runner. They were helpful, patient, and great with helping us through the process. Would highly recommend this dealership to anyone wanting a seamless… experience!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Saginaw Team
A big fix
by Joe Todey on 07/21/2022Great service. A courtesy ride home and back to dealership. A nice perk.Joe, thank you for taking the time to share your feedback. Each employee is a valued member of the Serra Chevrolet of Saginaw team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Serra Chevrolet Saginaw Team
Great service, great prices, quality work
by Heather Campbell on 07/19/2022Always great service, quality service, reasonable pricedThank you for your wonderful feedback! Sincerely, The Serra Chevrolet Saginaw Team
Fast,freaky fast!
by Tom Shabluk on 07/18/2022Had our Highlander in for tire rotation and balance. Done in specified time. Price was on spot. Great service.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Saginaw Team
Great Toyota dealership - always friendly and knowledgeable
by Debbie and Kevin on 07/18/2022I received excellent service at the Saginaw Toyota dealership!!! They were very professional and fixed my suspension issue quickly and for a reasonable price. I always have great service at this dealership and would highly recommend!!!Thanks for your perfect review, Debbie and Kevin ! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Serra Chevrolet Saginaw Team
Quick!
by Ally on 07/15/2022Very friendly and got me in and oufAlly, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Serra Chevrolet Saginaw Team
Oil Change and Tire Rotation - Good Job!
by Keith McKay on 07/14/2022Our family has been going to Serra Chevrolet for our oil changes and tire rotations for many years and will continue to do so. Their service technicians do a great job. We have never had a problem with anything they have done for us.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Serra Chevrolet Saginaw Team
Oil change
by Larry on 07/14/2022I called in advance and was able to get right for a oil change. Every individual was helpful and made sure I and my child were alright. I really enjoyed the staff not trying to get me into buying anything else and or bombarding me with tons… of things about my vehicle.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Serra Chevrolet Saginaw Team
SUPER LUBE & a SMILE😃
by Mitch on 07/14/2022We came in for a quick lube and rotate tires and it felt like we were family!Mitch, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Serra Chevrolet Saginaw Team
Bump and Paint
by KJeziwski on 07/08/2022Had a minor dent in door and a few scratches that I wanted fixed and painted. The car looked fabulous when done. Very happy with the outcome. Highly recommend this body shop for service.KJeziwski, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Serra Chevrolet of Saginaw. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Serra Chevrolet Saginaw Team
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trailblazer
It's Simple at Serra! Serra Saginaw offers new Chevrolet and Toyota vehicles plus GM & Toyota Certified Pre-Owned vehicles in Saginaw, MI. Great service dept. as well with a quick lube facility, full service center, extensive parts dept. & body shop.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thank you for your wonderful review! We're thrilled to hear that Mike provided you with excellent service and support at Serra Chevrolet of Saginaw. If you have any more questions in the future, don't hesitate to reach out. We look forward to seeing you again! Brent Gromaski Chevrolet Sales Manager brent.gromaski@serrasaginaw.com 989-393-9218
by Serra Chevrolet of Saginaw on 07/11/2025