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Customer Reviews of Northgate Ford Lincoln

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39 reviews
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  • 2024 Bronco

    5 out of 5 starsby deantag on 10/31/2024
    updated 11/07/2024

    I was considering Jeep. Jay put me on the right path. very satisfied
  • New lease

    5 out of 5 starsby walkerp5 on 09/04/2023

    Had a great experience and a very smooth and fast transaction!
  • Service

    5 out of 5 starsby Jonesedge on 12/16/2016

    Great experience as always, staff is very friendly and services done on time.
  • 2012 Focus

    4 out of 5 starsby Dupredavid on 10/21/2016

    The work was done in a timely manner.
  • Northgate Ford Service

    5 out of 5 starsby Cindy5817 on 10/01/2016
    updated 10/16/2016

    It is always a pleasant experience at Northgate Ford, Port Huron. The staff is friendly and knowledgeable. Service is completed in a timely fashion at a reasonable price. The customer lounge is very comfortable with snacks and drinks always available while you wait for your vehicle to be serviced.
  • Awesome service

    5 out of 5 starsby iteachkds1 on 10/11/2016

    The service department at Northgate Ford is wonderful. They kept me updated on progress and when it would be done. The work was great and the car is working well.
  • 2015 Lincoln MKT. Leased.

    5 out of 5 starsby Kenneth49 on 09/12/2016
    updated 09/28/2016

    They greet us with a smile. Eager to make sure we are happy. Made available a new Lincoln loaner while they serviced our MKT. Sales people greet and talk with us after the sale. even offering us water, pop or snacks. The people who work at Northgate Ford are very personable. This dealership is the best dealer that we have dealt with in over 48 years of buying cars.
  • Lincoln MKC

    5 out of 5 starsby fymarti on 08/19/2016

    The service was excellent, precise, economical, and pleasant.
  • Great service

    5 out of 5 starsby Redmule1 on 07/14/2016

    Northgate Ford went out of their way to save me money on a set of tires. No games, just great "put the customer first"service!
  • V

    1 out of 5 starsby Gecko3471 on 07/11/2016

    Taking my business to Bill McDonald Ford from now on! I've played Northgate Fords games for too long. Their new car sales are great but the service dept is the absolute worst!
  • Exceptional service

    5 out of 5 starsby Gtw3753 on 07/04/2016

    Work was completed expediently and professionally. They kept us up date on when work would be completed. Thanks so mucb6
  • Happy Fiesta

    5 out of 5 starsby Iteachkds1 on 07/04/2016

    We had work done and the works maintenance at Northgate Ford. They worked quickly to compkete the work and get us back on the road
  • Oil change

    5 out of 5 starsby Janmeikle on 07/01/2016

    Great service!!! Awesome staff !! Always a pleasure
  • Great service

    5 out of 5 starsby thore95 on 04/04/2016

    Fast and friendly service. No problems at all. A++
  • Great Service

    5 out of 5 starsby SportTrac57 on 03/30/2016

    Fast and friendly service and great coffee in the updated waiting room. My vehicle was ready as promised
  • routine tune up seemed expense

    4 out of 5 starsby fkreusel on 03/29/2016

    The service was delayed one week, however a loaner was provided and an equitable adjustment was made
  • 2016 Fusion, WOW what a car!! Heated steering wheel and all!!

    5 out of 5 starsby suzsmith40 on 02/08/2016

    Jay was so helpful. Thank you for all your help. I had a hard time figuring out exactly what I wanted and he was very patient and helpful. I love my Fusion!! Beautiful car inside and out!! Thank you Jay!!
  • Oil change, fluid checks and tires rotated!

    5 out of 5 starsby Tereasa9614 on 01/19/2016
    updated 02/08/2016

    The service at North Gate Ford was excellent!! Employees were friendly and helpful and made getting my vehicle serviced a pleasure!!
  • Great service

    5 out of 5 starsby Pearlbevis on 01/20/2016
    updated 02/08/2016

    My service at Northgate Ford was excellent. They serviced my leased 2014 Escape promptly and couldn't have been more helpful. This is the dealership to go to with your automobile. I have been to other dealers in past years, and Northgate is by far the best.
  • great service

    5 out of 5 starsby clubbjuju on 11/22/2015
    updated 12/02/2015

    I took it in for 3 separate recalls. My car looked great when I picked it up. Cleaner than when I dropped it off. I have no complaints
  • Great People

    5 out of 5 starsby Vandenberghes on 09/11/2015
    updated 11/02/2015

    We have purchased even used vehicles, a Chrysler and a chevy and we bring both to the Northgate Ford dealership because of the great people we see and work with esp. in the service department. Connie and Bill Vandenberghe

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