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Customer Reviews of Cawood Auto

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490 reviews
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  • Great Buying Experience

    5 out of 5 starsby Evemos on 06/11/2022

    I recently bought a new used vehicle with the help of Pedro and he was great to work with. He listened to my concerns, asked great questions, and was very helpful. He was easy to talk to and always responded in a timely fashion. Finance Manager Matt was great as well. I will definitely be back for my next car.
  • Wonderful Service!

    5 out of 5 starsby Koryn on 06/08/2022

    Very quick and professional
  • Service department visit

    5 out of 5 starsby Mark ellis on 06/02/2022

    The customer service that Cawood provides is first class! I use to work there and now I am a customer! Great cars! Great service! And the most important part is they take care of you after the sale! Ted Barrett the owner is doing a great job making it a great place for both employees and customers!
  • Good Service

    4 out of 5 starsby Kathy Hadfield on 05/27/2022

    Would give them a 5 star except someone, we assume in the service department left the car in a mode which made oil pressure and battery lights blink. Freaked us way out! Other than that, it was great. Our salesman, Pedro, was very helpful and knowledgeable and kind.
  • Jeep from Chris

    5 out of 5 starsby Patrick L Labadie on 05/18/2022

    Chris Vansullen made purchasing our new to us Jeep so easy. Thanks Chris!
  • Accord

    5 out of 5 starsby Barber on 05/11/2022

    Went above and beyond other dealership’s
  • The Best

    5 out of 5 starsby Great service on 05/01/2022

    Once again Cawood Auto service department took care of my service needs in a quick and professional manner. Brian my service writer was able to work me into the schedule with out an appointment. Thanks Cawood Auto
  • Quality always

    5 out of 5 starsby Tom DeMay on 04/29/2022

    Never a question that perfection isn't a standard.
  • Stress buster

    5 out of 5 starsby AJ on 04/20/2022

    I had been under quite a lot of stress, then my 2005 Element had issues with the temperature gauge. I was in serious need of my vehicle. The staff understood and my car's issue was resolved. I had my car within a few hours.
  • Great service

    5 out of 5 starsby Charlotte on 04/19/2022

    This is my second Honda and I’m so elated about the service I have received in past and present, from buying my first Honda to leasing my second Honda a great and friendly service you at Cawood have provided me and my family. Everyone there makes buying and getting service without the hassle like other dealers in the area. Way to go Cawood your my dealer forever.
  • Confidence

    5 out of 5 starsby Charlotte on 04/19/2022

    I do not have any dislikes from this dealership, from buying my first Honda in 2012 to buying my second in 2022 I give a thumbs up in buying and service they are very honest, they care about their customers and their needs.
  • Maintenance

    5 out of 5 starsby Judy on 04/18/2022

    When I arrived there was a car blocking my entry, within minutes it was removed and my service began. Everyone I encountered was pleasant and courteous. I waited less than an hour and all points of my inspection were reviewed with me. When I go to Cawood I always feel like I’m treated like a customer and not “talked down to” because I’m female. (I never asked for a quote because I knew what an oil change might cost me.)
  • Ford Escape Titanium

    5 out of 5 starsby Cheryl Martin on 04/14/2022

    Pedro was helpful and worked with me to give me the best purchase for my needs.
  • Tacoma

    5 out of 5 starsby Satisfied on 03/22/2022

    Nice work
  • Satisfied Customer

    5 out of 5 starsby JFM on 03/16/2022

    Courteous and knowledgeable professionals. Kept me updated throughout the process. Finished product was completed to my satisfaction. If you need body work for your Honda, Cawood Honda is the place to go in St Clair County.
  • Fast and easy

    5 out of 5 starsby Steve on 03/05/2022

    Oil change & alignment. Got in at appointed time and service was completed quickly. Always a good experience at Cawood.
  • Service

    5 out of 5 starsby Carolee on 03/03/2022

    I was seen right away . They were able to complete the service in a timely manner. Brian explained everything to me. Nice job.
  • mr

    5 out of 5 starsby bill on 01/27/2022

    Very knowledgeable, courteous and great service
  • Customer service

    5 out of 5 starsby Service Department on 01/27/2022
    updated 02/01/2022

    Cawood has excellent customer service. Paul and Brian are extremely friendly and I believe they truly care about the customer. I had a small issue which was taken care of without any issues. Paul went above and beyond to make sure I was happy.
  • Quick repair

    5 out of 5 starsby JC on 01/25/2022

    The technician diagnosed the problem quickly, and had the repair finished properly. And the price upon completion was lower than the original estimate. That makes me happy. I was satisfied with the repair time, price and professional manner I was treated.
  • Sale experience

    5 out of 5 starsby Cawoods Auto on 01/20/2022

    Very pleased with my purchase experience

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