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Customer Reviews of Cawood Auto

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491 reviews
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  • Awesome body shop!

    5 out of 5 starsby xdansmith on 04/19/2016

    Best body shop you'll ever find. Great staff, great service Highly recommend.
  • Greg Sokol

    5 out of 5 starsby Grandpa1107 on 04/06/2016
    updated 04/19/2016

    I have owned a Honda since 1987 My experience at Cawood Honda has always been pleasant. My current Sales Consultant is Nicole Shattuck. She is the best consultant I have ever had.
  • Greg's Service at Cawood

    5 out of 5 starsby Grandpa1107 on 04/06/2016
    updated 04/19/2016

    Nicole noticed a flaw on the bezel on my new pilot. She ordered the part and set up a service date for me. I did not need to do anything. Nicole Shattuck is the best sales consultant I have ever worked with.
  • Vehicle Purchase

    5 out of 5 starsby Dhaas46 on 04/18/2016

    The purchasing experience was outstanding in all areas of the transaction. Pricing & trade in values were fair. Staff was knowledgeable, professional and friendly. They were eager to provide us with what we were looking for and answering our questions enabling us to make informed decisions.
  • Bodyshop

    5 out of 5 starsby sally2864 on 03/29/2016
    updated 04/07/2016

    Very pleased. Very professional staff at the body shop office.
  • just routine

    5 out of 5 starsby mpyescape on 03/09/2016
    updated 03/20/2016

    As always, Cawood and their service department rates a ten!
  • Bought a pre-owned Odyssey

    5 out of 5 starsby moparsurgeon on 03/12/2016

    The salesman Patrick Quade was very helpful in answering all our questions concerning the sale of our pre-owned Honda Odyssey. This is the second one for us, the first one was bought new at Cawoods and is still going with over 360,000 miles on it. I highly recommend this dealership and Patrick Quade.
  • Outstanding Service

    5 out of 5 starsby Booboo54 on 03/09/2016

    Cawood service is always outstanding from the ease of appointment scheduling to them being ready to receive your car at the appointed time to the extraordinary attention to detail. I took my car in for an oil change service and they found a mouse nest on my air filter. Yuck! But gave me great advice on mouse trapping in the garage. I am back on the road mouse less.
  • Great Service

    5 out of 5 starsby DonnaDoll on 02/13/2016

    Everything Was under Warranty. We also have Honda Care so the towing was also covered. We Are Prepared... :)
  • Dent Repair

    5 out of 5 starsby Shady222 on 02/10/2016

    I was so impressed with Cawoods. I have bought a Honda there and had several cars repaired from Deer accidents, door dents, and rear end damage. They have been outstanding. In fact I did not know that they were the preferred repair shop for Allstate. I was going to ask if I could take my vehicle there.
  • maintenance

    5 out of 5 starsby kathy_cornwell on 02/08/2016

    Very good service on required maintenance of vehicle.
  • Merry Christmas to ME

    5 out of 5 starsby AThoms2015 on 12/15/2015

    I decided to turn in my 2014 Honda Accord leased car and upgrade to a 2016 Honda Accord. And I love it! I have black interior and Lunar Silver exterior. The only thing that would be better is a red one. Maybe in 2018. The staff as usual were excellent. Ted Barrett, exceptional as usual. Along with Matt and Jeremy. I would recommend this dealership and staff to anyone, and have. My daughter is serious about leasing a 2016 Honda Civic, so she should be in soon. Thanks to everyone at Cawood Honda. I have either bought or leased my last six cars there!!!
  • Excellence

    5 out of 5 starsby AThoms2015 on 11/06/2015
    updated 12/16/2015

    I have excellence service whenever I go to Cawoods. Whether it is the person answering the phone, the service department, or Ted Barrett in Sales. Never a complaint. I even visited the detail department when I was there and they removed a stain on the front passenger seat, of which I wasn't sure what it was.
  • Great Service

    5 out of 5 starsby Linda_S on 12/05/2015

    The car has 209,000 miles on it and runs like brand new again.
  • Honda 2014 Pilot repair

    5 out of 5 starsby saintthom on 11/12/2015
    updated 11/24/2015

    In spite of four weeks of repair time the date originally given of November 6 was kept because of the work of Rob and the crew. Hooray for the work done and keeping us informed. Tom and Kaye Brown Marcellus NY
  • Safety recall update on my vehicle

    5 out of 5 starsby Nanawright3 on 11/10/2015

    Everyone very friendly, clean and a pleasant visit. Also, love the beautiful updates in the Woman's Restroom!
  • Always the best service and smiling faces

    5 out of 5 starsby Booboo54 on 11/06/2015
    updated 11/13/2015

    The service center is always ready for me when I arrive for my appointment. They are very knowledgeable and provide a fair assessment of the problem. I have never had anything but excellent service from the folks at Cawood Honda.
  • Collision repair

    5 out of 5 starsby joejoe65 on 09/20/2015
    updated 11/05/2015

    Everyone was friendly and helpful. The car looks great and was done when promised.
  • Excellent service; fantastic job

    5 out of 5 starsby Bethclient on 10/23/2015

    My appointment was made in a timely fashion. The repair work was completed when they said it would be done. The repair work turned out great. Very happy with my experience.
  • Service at Cawood is a pleasant experience

    5 out of 5 starsby rgpanzer on 10/15/2015

    Technician was personable, friendly, and made me feel like I was an important person. He was also very knowagable and enthusiastic. My experience, as always at Cawood, was very pleasant.
  • Excellet Experience

    5 out of 5 starsby 2014Champ on 10/13/2015

    I recently purchased a new CR-V from Cawood Auto. What a great experience it was to work with such professional people who went above and beyond to make my experience at this dealership a very enjoyable and non stressful experience. They provided me with answers to all of my questions and concerns, and went out of their way to search for a vehicle in the color I wanted that was not currently available in their inventory. They managed to find a vehicle in in a few hours and have it on site the same day. If only all places provided service to their customer in this way it would be a better world.

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