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Customer Reviews of Cawood Auto

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490 reviews
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  • Honda 2024 EX CIVIC

    5 out of 5 starsby Honda 2024 EX CIVIC on 10/12/2024
    updated 10/21/2024

    While I was sitting in my car at Meijer, a cart pusher accidentally hit my vehicle while moving the grocery carts. I immediately informed the store's management, and two managers came outside to assess the damage. Afterward, I went straight to the Honda dealership for a repair estimate. At the body shop, Patrick inspected the damage, provided a quote, and answered all of my questions. He even pointed out areas of damage I hadn’t noticed. The next day, I returned with more questions, and two body shop staff members came out to my car, providing reassurance and explaining how the repairs would be handled. Their professionalism convinced me that this was the right place to get the repairs done. Although Meijer requested another estimate, they ultimately accepted Honda’s quote. Cawood Honda’s body shop did an excellent job, and I couldn’t be happier with the results!
    • Honda 2024 Ex Civic, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Katie Wilder on 10/22/2024

  • Excellent

    5 out of 5 starsby Mike on 10/18/2024

    Cawood did a great job with the work. Dealt with the insurance company when they found more items needing repair. Kept me updated on the status
    • We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Katie Wilder on 10/21/2024

  • Excellent and friendly service

    5 out of 5 starsby BW on 10/17/2024

    Cawood is our go-to for all our service needs. They are professional, courteous, and knowledgeable. We highly recommend them for all your vehicle service.
    • Bw, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

      by Katie Wilder on 10/18/2024

  • Fantastic service

    5 out of 5 starsby Oil change on 10/13/2024

    I bought my first Honda back in 1983. I’ve been buying cars at Cawood ever since. I have a Honda passport and a Toyota Tacoma pick up truck. I take both vehicles there for service. With a service department that is top drawer, you can’t go wrong. Friendly Service, friendly staff.
    • Thank you for being such a great customer! We look forward to continuing to work with you and taking care of your service needs! Thank you, and have a fantastic day!

      by Katie Wilder on 10/14/2024

  • Wonderful service

    5 out of 5 starsby Great service on 09/28/2024

    Best service department I’ve ever used. Accommodating, thorough, polite, dependable!!
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cawood Honda! We do hope we can be of assistance in the future. Take care!

      by Katie Wilder on 09/30/2024

  • stlars

    5 out of 5 starsby stlars on 09/18/2024

    Purchased a used Crv from this dealership. Kathy helped us with entire process even contacting our insurance before hand. Will be back for all our future needs!
    • Hi Stlars, thank you for taking the time to leave a review for us at Cawood Honda. We're happy we could meet your expectations! Until the next time we meet, take care!

      by Katie Wilder on 09/20/2024

  • Above And Beyond!

    5 out of 5 starsby Jon B on 09/16/2024

    All the damaged pieces were replaced with factory new parts and the car was cleaned and washed when I picked it up!
    • Hi Jon B, thank you for taking the time to leave a review for us at Cawood Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Cawood Honda

      by Katie Wilder on 09/16/2024

  • PM Service for my 2023 Honda Ridgeline

    5 out of 5 starsby Herbert Wendt on 09/08/2024

    I needed preventive maintenance service (oil change, tire rotation) on my 2023 Honda Ridgeline. Was able to get the day and time I wanted and the service was performed in a timely manner while I waited for my vehicle. Rob was my service advisor and he was very pleasant and knowledgeable.
    • Herbert Wendt, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

      by Katie Wilder on 09/09/2024

  • Great Service as Always

    5 out of 5 starsby Satisfied Customer on 09/08/2024

    Great service at a great price, what more can one ask? Paul and his service team keep my Honda running strong. Providing a pleasant friendly atmosphere is simply icing on the cake.
    • Satisfied Customer, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Katie Wilder on 09/09/2024

  • F150

    5 out of 5 starsby Silverback on 09/02/2024

    Great service, great warranty, cared about my needs as a customer
    • Hi Silverback, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Katie Wilder on 09/04/2024

  • Honda

    5 out of 5 starsby Honda on 08/29/2024

    Best car buying experience I have ever had! Found a car I love and Kathy was so helpful during entire transaction! highly recommend her and Cawood’s!
    • Honda, thank you for your kind review; we are happy to pass along your comments to the team here at Cawood Honda! We are always more than happy to assist you if anything else comes up. Take care!

      by Katie Wilder on 09/03/2024

  • Pedro was awesome

    5 out of 5 starsby Mark Z on 08/28/2024

    Pedro was awesome to work with. Was very friendly and was never push. Would recommend A++
    • We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Katie Wilder on 08/29/2024

  • Dean

    5 out of 5 starsby DW on 08/26/2024

    Best car buying experience I have ever had, Found a car I love and Kathy was so helpful during the whole transaction!
    • We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cawood Honda! We do hope we can be of assistance in the future. Take care!

      by Katie Wilder on 08/27/2024

  • Maintenance

    5 out of 5 starsby Service on 08/25/2024

    I have been very satisfied with the service over the past.
    • We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Katie Wilder on 08/26/2024

  • 2024 Honda Ridgeline Black Edition

    5 out of 5 starsby John on 07/24/2024

    Very happy with the purchasing experience with Cawood. My sales associate, Kathy, was genuinely interested in helping me make an informed decision. I received follow up phone calls and emails from her during the entire process. Every person that I talked to at this dealership was professional and helpful. Very happy with the purchasing experience with Cawood. My sales associate, Kathy, was genuinely interested in helping me make an informed decision. I received follow up phone calls and emails from her during the entire process. Every person that I talked to at this dealership was professional and helpful.
    • John, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Katie Wilder on 07/26/2024

  • Honda girl

    5 out of 5 starsby Honda on 07/23/2024

    Thank you Kathy for all your help purchasing our new Crv. We love our new car and appreciate all the extra steps you did!
    • Honda, we're happy to hear you had such a positive experience with our team member Kathy ! Enjoy that new CRV and if there is anything else we can help you with please don't hesitate to call!

      by Katie Wilder on 07/25/2024

  • New to me Ford F 250

    5 out of 5 starsby Ed Hutton on 06/17/2024

    Good overall experience. Pedro is a good salesman and pretty upfront with information. Great to work with.
    • Ed Hutton, we're happy you found our staff to be so supportive during your experience here at Cawood Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Katie Wilder on 06/27/2024

  • Pedro is the man!

    5 out of 5 starsby Danny on 06/12/2024

    Straight to the point, and amazing customer service. Definitely recommending to my family and friends!
    • Danny, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

      by Katie Wilder on 06/27/2024

  • Honda Civic

    5 out of 5 starsby Honda Civic on 05/29/2024

    Outstanding service provided by the service manager.
    • Honda Civic, we are very happy we could provide you with a positive experience!

      by Katie Wilder on 07/30/2024

  • New CRV 2025

    5 out of 5 starsby Willy on 05/26/2024

    We ordered a new CRV, happy how fast it arrived..
    • Hi Willy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Katie Wilder on 07/30/2024

  • Great service

    5 out of 5 starsby Diane on 05/24/2024

    I went for an oil change and they did an inspection and showed me a bad cabin air filter. It was a long wait, as they had to get the part by courier. But they kept us well in formed and we were comfortable while we waited. the staff is friendly and explained everything including the bill. I would go back again.

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