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Customer Reviews of Cawood Auto

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490 reviews
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  • Great and fast 1st service

    5 out of 5 starsby Melissa on 07/13/2020

    I recently purchased my new vehicle and had it in for its 1st oil change. Great guys, quick and thorough work!
  • Excellent customer service

    5 out of 5 starsby J Wilton on 07/11/2020

    Cawood has excellent customer service. Easy to work with, friendly and knowledgeable staff. They worked with my schedule and my needs. Highly recommend.
  • Excellent!

    5 out of 5 starsby Margie Smith on 07/01/2020

    Purchasing my Honda from Cawood was the best car buying experience I have ever had. Kyle was knowledgeable, explained every feature of the car as well as each item in the contract. When I signed there were no unanswered questions in my mind. Not only would I recommend Cawood but I would recommend Kyle.
  • 2020 Pilot

    4 out of 5 starsby Jeremy Thompson on 06/28/2020

    The car was not very clean on delivery. Shoe prints inside doors where machanic stood to put roof rails on. Inside was dusty and inside windshield not cleaned.
  • Excellent Quality and Service

    5 out of 5 starsby Gina on 06/19/2020

    This is the third vehicle that I have purchased through Cawood Honda and I will not go anywhere else! The service and quality are outstanding.
  • Routine maintenance work

    5 out of 5 starsby Connie on 06/18/2020

    Scheduled maintenance online. Received a text back with appointment time. Very easy. Work was done quickly and efficiently. Staff, Dan and Brian were very nice.
  • Customer

    5 out of 5 starsby Janet Hodge on 06/16/2020

    Friendly
  • MR.

    5 out of 5 starsby Charles Dickson on 06/12/2020

    i am completely satisfied with the service I received. One of the reasons I buy vehicles at Cawood is the quality of the service department and the friendly and helpful nature of the staff.
  • There is no better place!

    5 out of 5 starsby Mary Ecker on 05/27/2020
    updated 06/02/2020

    The service and care provided by Cawood Auto is beyond "normal". They came to my home, took my car in for brake work and returned my well-cared for car. I didn't have to leave during a strange time in the world.
  • Buicedes

    5 out of 5 starsby pizzaguy on 05/24/2020
    updated 06/01/2020

    Great job. Pickup and delivery service a winner (you've spoiled me for ever).
  • Completely satisfied

    5 out of 5 starsby Duane on 05/14/2020

    Best service ever! Even with the Covid challenges Chris did a fantastic job!!
  • Oil Change

    5 out of 5 starsby Betty MK on 05/12/2020

    As always, the service visit was prompt, quick and friendly. I'll always take my car to Cawood!
  • Trustworthy

    5 out of 5 starsby NickChick on 05/05/2020

    Cawood fixed my car quickly and efficiently. I know I can trust Cawood Auto.
  • Oil change

    5 out of 5 starsby EJ on 04/28/2020

    We bought our car there in the fall and the staff was very accommodating and fair. We scheduled our first oil change, which was nice in itself to have a reserved time slot, no waiting. The waiting room was comfortable. We were in and out in the desired time and they even washed it which saved me a chore today!
  • Stranded Daughter

    5 out of 5 starsby NickChick on 04/27/2020

    My daughter is over 500 miles away at school when her car died and is not worth repairing. The Cawood staff (particularly Chris and Jana) were so helpful in finding another car for my daughter that I can feel confident about her being so far from home and having dependable transportation. They were patient and answered every question and concern I had. I didn't feel rushed or pressured at all. I appreciate the integrity and compassion of the staff at Cawood. Thanks for giving me the best possible experience during a most challenging time.
  • Great customer service

    5 out of 5 starsby Shamia on 04/23/2020

    Very satisfied with my car purchase. I didn’t think I will get approved to finance but I got approved. Tina was an excellent salesperson. Staff was very nice and polite. Will recommend to purchase a car here. Great prices.
  • They Take Care of You Like Family!

    5 out of 5 starsby GCB on 03/24/2020

    From the beginning to the end of the process my wife and I were taken care of. Everyone we dealt with starting from Ted, to Kathy, to Matt and Rick made us feel welcome. They listened to what we wanted and took the necessary time to explain things thoroughly, and help us find the best vehicle for us! We look forward to visiting Cawood's again as there is no better dealership in regards to customer service!
  • Cawood purchase

    5 out of 5 starsby Tristan on 03/21/2020

    Pedro was very helpful along with all the staff. The car buying process was quick and easy.
  • Dan

    5 out of 5 starsby gtinsey on 03/15/2020

    Dan and crew are extremely personable and do a good job.
  • Pothole fix

    5 out of 5 starsby Anita on 03/13/2020

    Hit a big 'ole Michigan pothole. Dan Palmenteer got things rolling and had me back on the road the next day.
  • Professional and Knowledgible

    5 out of 5 starsby Tdmay on 03/01/2020

    My experience was, as always, extremely positive and professional! Pedro was always clear and prepared and I feel that I was treated famously!

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