Zeigler Chrysler Dodge Jeep Ram of Plainwell
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Customer Reviews of Zeigler Chrysler Dodge Jeep Ram of Plainwell
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Beware!!!
by Wendy on 06/21/2024Buyer Beware! I spent over 100,000 on a ford transit (purchased here) and conversion by Waggin Tails for my mobile pet grooming company in Georgia. Everything seemed fine to begin with however, the salesman Bill Ball was asleep at the wheel… and the title department lady whose name I don’t know but is incredibly rude. Told me I will get my plates when I get them. This was 90 days ago so obviously I have an illegal vehicle not registered no taxes paid and it seems that Ziegler has stolen my tax money because they were paid in full but have not paid it to my county so I cannot legally drive this hundred thousand dollar plus vehicle that they sold me! I get lots of lip service from Brent Warner (who I gave the opportunity to make it right) he chose not to fix the situation and just go on vacation. So here I am 90 days later my taxes aren’t paid. I do not have a tag and I cannot drive this vehicle so I cannot pay my employee who uses this vehicle to work. Please do yourself a favor and run from this dealership, there’s got to be someone better in this area. I am from out of state, but this stuff does not fly in Georgia where I live. I would also recommend you do not do business with Waggin Tails if they are still doing business with Ziegler because they have been made well aware of the situation and have done nothing to rectify it! Think about it how would you feel if you bought a brand new new car and you couldn’t drive it because the dealership stole your tax money and didn’t take care of your tags as they are obligated to do?Mixed Experience
by DM on 09/19/2023The price on the used Wrangler was fair. However, after we completed the paper work we were informed that the vehicle did not have a warranty since it was re-imported back from Canada (in contradiction of the window sticker which claimed… there was a warranty). Which means that the corrosion warranty did not apply here in the U.S. (for the door paint bubbling issue). The rest of the process went smoothly but after the fact feel as though the dealership should have been more forthcoming and should not have misrepresented the warranty issue.Customer for life
by Matthew Harrington on 11/03/2022I believe five stars and customer for life should say it all. Now I will give Credit where it’s due and that was my salesperson Bill Ball. I have purchased multiple vehicles from him and each time I feel he has went above and beyond the… call of duty. This experience was my son buying his first truck and Bill did not let him down to say the least. The staff as a whole is very helpful and kind. Happy customersAlways well informed and helpful
by Brenner on 07/26/2022Always customer focused.Top Notch!!!
by Barry Strang on 03/13/2022Jeremy W. is the consummate salesman, very knowledgeable, helpful and kind. I liked that he respected the investment in my vehicle, made sure that not only it was up to industry standards but his as well before I took delivery. I will… definitely recommend him and the dealership to anyone looking for a vehicle.Great sales service!
by S P on 08/29/2021Doug Vandyke was fantastic sales guy, very helpful and professional, I felt he was a very much out to help me find a car not pressuree into one.Todd Rocks!!!!
by Rob on 06/15/2021I bought my truck from Todd at Zeigler. I had a great experience. Definitely a no BS type of place. They tell you how it is without all the hidden crap. I will definitely be back.Todd was awesome!
by Andrew C on 05/13/2021After dealing with a terrible dealership over in Kalamazoo the Ziegler family, first at the Ford dealership and then Todd and his coworkers at Chrysler. The team very professional and honest making me feel welcome and important. I am very… pleased with my purchase and highly recommend the great people at Ziegler automotive.Beware worse customer service!
by Miss V on 04/23/2021Beware out of town buyers! This review is for the preowned sales department. They come off as rude and arrogant. I’m shocked to see the few positive reviews online. Even the responses to the reviews from the owner/corporate comes off… aggressive. Spoke to two different men on the phone. I’ll avoid exposing their names. First sales man offered me his contact info BUT was very unresponsive to questions. 2nd sales rep answered the phone but was very inpatient. They’re not sociable or friendly at all. They must not like to deal with questions because they never have an answer upfront and don’t follow up with an answer either. The whole experience made me feel like they are a in and out shop. It made me wonder if my experience would have been different if I just drove in and looked. They sure do have decent prices but the salesmen pick and choose who they want to deal with. I was told over the phone the car is available and then I asked more questions regarding the vehicle and then an hour later the car is sold? Coincidence? No, I highly doubt it. Sales rep said car had been on the lot for two weeks, but every report showed car has been posted on website for two months. The longer the car sits on the lot the value depreciates. Dealership, when buyers come with questions they aren’t just serious but they’re knowledgeable. As a buyer we’re trying to see if the honesty is there and if your men know what they’re selling. Thanks for saving me a long trip to what could have been a nightmare. I’ll take my business elsewhere. Once again, buyers beware! Don’t fall for the few positive reviews you see online. Make that phone call and you’ll understand what I mean.Great place to buy
by John Szubinski on 04/21/2021We enjoyed working with Rayan on picking out our new car. We never felt pressured.Great place to get a car !!
by Scott Truckey on 04/06/2021Very friendly, good people!Great
by Super Experienve on 03/10/2021updated 03/17/2021I had a great experience with Eric from sales and everyone was very friendly and helpful.. I will continue to shop for vehicles with Harold Ziegler in PlainwellGood Experience
by Good Experience on 12/16/2020We purchased two vehicles, a small SUV and a truck, both used but newer. The salesman was great (Drew), very accommodating, flexible, didn’t have answers to every single little vehicle question but got those answers very quickly. They are… willing to work with your budget and find options for you. We are pleased with our purchasing experience at Zeigler!Used car purchase
by Cheryl VanderVeen on 12/04/2020Dan Taylor was my Sales Associate, listened to me, made it happen!Awesome salesman
by John barker on 09/19/2020Dan was very helpful and professional.Made this purchase a great experience.Used tundra purchase
by Jason Beebe on 03/13/2020Ziegler has an incredible selection of vehicles on hand there sales staff was very accommodating and knowledgeable. They even delivered my new used vehicle four hours for me.Enjoyable Experience
by Ziegler Chrysler Dodge Jeep of on 02/03/2020Purchased used Ram 1500. Nice truck, decent price.Great sale
by Great sale on 10/28/2019Great sale, no hassle sale. Friendly salesman and staff.Excellent service and selection
by Beth on 08/21/2019Eric Sparks worked hard to locate the exact vehicle I was looking for. He was professional and very informative. Made the car buying process a breeze.Great salesman and vehicle
by LoriDavis on 02/21/2019The salesman Ray was no pressure and friendly. Dealership worked with me on trade in price myson walked away with a great car!Sales team doesnt know how to use a phone.
by DontbuyfromHZ on 06/28/2017I was interested in a truck, stopped in to test drive and was told it was being serviced. Spoke with Doug Van Dyke, he took my number and told me he would call me when it was ready to be seen. I waited 48 hrs after no call, so I called… him. He told me he sold it last night. I told him I appreciated the phone call that he said he would give, expressed my dissatisfaction with him and ended the call. Bottom line is, when you say your going to do something, you do it!
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