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Customer Reviews of Krapohl Ford

Review type:

10 sales reviews
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  • Purchase

    5 out of 5 starsby BucknChar on 12/26/2016

    Everyone was very helpful. Kept us informed before our mkt arrived and went over everything with us when it got hereπŸ˜ŠπŸ‘πŸ»

  • Great Car Buying Experience

    5 out of 5 starsby gorsich on 09/11/2016

    Best experience buying a car in the past 30 years. We worked with Jim Yun who never pressured us and made sure all of our concerns and questions were handled before, during, and after the sale. He found vehicles that met our needs and… that stayed within our budget.

  • Great Car Buying Experience

    5 out of 5 starsby Ozminkb on 08/14/2016
    updated 09/07/2016

    The car we wanted to drive was outside waiting for us. Kind, courteous, friendly, and efficient staff answered all questions and made the purchase process quick and easy. Thank you!!!

  • Great Experience

    5 out of 5 starsby g2a2k on 05/20/2016

    We had an outstanding experience. James helped us find the perfect car for our daughter, a new driver. He and the entire team were great to work with through the entire process. I can't say enough good things.

  • Overall outstanding

    5 out of 5 starsby Sarah5230 on 10/27/2015

    James was outstanding to work with. He definitely went above and beyond the call of duty. From changing cars for me at the last minute to sending me pictures of my new vehicle as soon as it arrived. He bent over backwards to accomodate me… and my family. I'm a loyal Krapohl Ford customer and would recommend James Yun to anyone interested in buying a car! He makes the buying process so easy!

  • Yeah buddy!

    5 out of 5 starsby tomt1296 on 09/15/2015

    I Purchased a new 2016 Ford Escape. It was a great buy at the right time. Love the 0% financing and I actually lowered my car payment! Thanks Krapohl.

  • Love my Ford Fusion!

    4 out of 5 starsby Mwill4006 on 06/27/2015

    I purchased a 2012 Ford Fusion a couple days ago and I love it! It rides smoothly, my phone connects through Bluetooth, there's a sunroof and it's very sharp looking. The service was good, the first day we went to the dealer someone came up… to us right away. James Yun was our salesmen and he was very helpful!
  • Quick Service & Reliable Service

    4 out of 5 starsby mvoss3125 on 05/21/2015

    I bought a 2012 Volkswagen Jetta. James Yun was very kind throughout the process, and never rushed me. Everything was processed in a timely manner, even when I changed my plans. I'm a third-generation Krapohl Ford buyer, and I think I had a… pleasant experience for purchasing my first vehicle. I was also assured that if I ever need to have my vehicle repaired, Krapohl Ford will give me a loaner car, even if they can't fix my car and need to send it somewhere else.
  • Great customer service

    5 out of 5 starsby bmich98 on 04/07/2015
    updated 04/22/2015

    Thanks to James, I have the car of my dreams. Extremely helpful and never pushy. I walk away from high pressure sales. James however, exceeded my expectations!
  • great

    5 out of 5 starsby Aang on 04/15/2015

    Bob was great he was very helpful I was able to come in before work and he was ready with all the paper work and I was able to get in an out and not have to worry about being late for work

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