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Customer Reviews of Zeigler Ford

Review type:

Overall rating

4.9
4.88 out of 5 stars

(52 reviews)


Customer recommendations:

Yes (50)|No (2)

Easy buying process!

5 out of 5 starsby Amy B on 07/17/2025

HZ Lowell is a great dealership! Bill Meier really cares about you as a customer and does everything he can to help, making dreams possible! Zach was also great to work with and really took the time to explain and go over all financial… options! Thanks again HZ team!
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The following reviews are more than two years old. They are not included in the overall rating.
255 reviews
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  • Friendly, fast and painless

    5 out of 5 starsby Snoluvn on 01/31/2018

    I needed a car ASAP, Jason and Harold Zeigler helped me into a new car quickly. The process was fast, easy and painless. They are a great dealership and I will visit again when I am ready for a new car.
  • Got Me Approved When Nobody Else Could

    5 out of 5 starsby NaythonCross on 01/29/2018

    Really needed a car, due to mine breaking down. Had nobody to turn to. Jason worked with me to get approved for a really nice car. He even got me a ride to the dealership.
  • Satisfied!

    5 out of 5 starsby Aimee on 01/24/2018

    Husband and I was in recently and bought a Traverse . Everyone there was great to work with . Explained everything in detail. Made the process quick easy. Thank you guys.
  • Great experience!

    5 out of 5 starsby F150Matt on 01/16/2018

    Very good experience. Our salesman kept in touch with us, even on his day off. We are very satisfied with our experience.
  • Recommended!

    5 out of 5 starsby Nor1289 on 12/06/2017

    We have purchased cars from Harold Zeigler Ford in Lowell, MI for over 20 years. We have always dealt with Chris Cisler for our purchases. Chris will never hard-sell the customer; instead he is fair, open and honest, providing a lot of… options for the transaction that will best suit your needs. It's a great place to purchase a car.
  • SUPER BUY & GREAT STAFF

    5 out of 5 starsby JoshGR1 on 12/06/2017

    I purchased an Explorer from the team at Zeigler Ford in Lowell. They were excellent to deal with, straight forward and upfront with everything. I was so pleased in how they took care of all of the financing to help save me time and money.… I will recommend them to everyone!
  • Great used car buying experience!

    5 out of 5 starsby lowell_buyer on 11/07/2017

    We purchased a used Fusion at Zeigler Ford with help from Steve Gilbert. It was a great no pressure experience with honest answerd to our many questions!
  • Thankful for their help.

    5 out of 5 starsby TeamMichigan on 08/07/2017

    We contacted Zeigler Ford after finding a used truck on the internet. Mike Sweeney was amazing to deal with. We are out of state and had scheduled our pickup for Saturday. Friday night we had a major life event that made buying a car not… practical. I called the dealership Friday at 5:30 pm, Saturday morning first thing they called me back, were incredibly helpful in cancelling the sale and very supportive of our situation to boot. Good customer service is hard to find, amazing customer service should be prized. Do business with Zeigler Ford, you won't be sorry.
  • Zeigler Ford

    5 out of 5 starsby TheBrink on 07/22/2017

    The staff at Zeigler Ford in Lowell, especially Will Walton, made the car buying experience easy. From the test drive to getting the keys - the process was smooth and trouble free. Thanks Will for making my day easy! I love my Expedition! I… would recommend Zeigler Ford to everyone - Just ask for Will Walton to get the same great experience that I did.
  • Totally recommend

    5 out of 5 starsby trishacody88 on 05/28/2017

    I was in search of a great deal on a used Ford Edge and found exactly what I was looking for at Harold Ziegler in Lowell. Everyone was very friendly, knowledgeable and not pushy at all. I highly recommend this dealership.
  • Sales manager

    1 out of 5 starsby Thomas78 on 05/28/2017

    The most disappointing experience with a sales manager after we signed a purchase agreement. He called me the next day asking for $300 more or we couldn't do the deal. I wouldn't trust this place ever again, it was my first and last time… dealing with Ziegler.
  • Wonderful Buying Experience!

    5 out of 5 starsby grbuckeye39 on 03/19/2017

    I recently purchased a Ford Fusion and the experience couldn't have been better. Matt Thomas and his staff were professional and courteous and made the entire buying process easy and simple. I will certainly keep the great folks at Harold… Zeigler Ford Lowell in mind for my next vehicle.
  • Buying my first car went smoothly!

    5 out of 5 starsby k8levering on 01/10/2017

    Buying my first car went smoothly! I found cars on their website, requested to look at them, the cars were pulled up outside when I arrived.
  • Great Place

    5 out of 5 starsby ShelbyGuy on 12/30/2016
    updated 01/05/2017

    Having purchase many cars and trucks over my life time. This is by far the best experience that I have had for a buying experience. They exceeded expectations and I can see a long relationship with this dealership. I would recommend them to… anyone. Collin was one of the nicest young man I have ever bought a car from and everyone else made me feel like family. They found the truck I wanted and handled the financing for me so it was a great experience.
  • A great experiance

    5 out of 5 starsby OutoftownGene on 09/19/2016

    A little out of our way, but worth the drive. The van was clean, priced right and just what we were looking for. Pick up was hassle free, and with a full tank of gas.
  • First Class Experience

    5 out of 5 starsby tommyg2121 on 09/15/2016

    Awesome experience purchasing a vehicle from Harold Zeigler in Lowell. Matt Thomas and the whole staff treated us like first class from start to finish. If your in the market for a vehicle I would definitely recommend checking them out!
  • Great experience

    5 out of 5 starsby bonnie49 on 09/01/2016

    Decided to take a chance and drive the 50 miles to Lowell to look at a truck that I had a hard time finding around Lansing. The first thing I noticed walking in was my name on a whiteboard greeting me to dealership. A little thing but it… impressed me. Matt Flanagan, my salesman, was knowledgeable and fun to work with as was Chris in financing. They actually had the car that I had been looking for all summer so I bought it. All in all a relatively stress free experience and I highly recommend driving the extra miles to check them out
  • Purchase with confidence!

    5 out of 5 starsby Jairahmyah on 08/05/2016

    Buying a car can be intimidating! Is this the right car? Will I get a good price? These are just a couple of questions we thought of! However our salesman, Matt Thomas, got us into an amazing Ford Flex at a truly GREAT PRICE! Thank… you Matt!
  • No smoke and mirrors here

    5 out of 5 starsby Rbartell1 on 07/21/2016

    Will is an honest straight shooter. He had the vehicles i wanted to test drive up front and ready and gave me a good faith quote over the phone which he held to. Competitive pricing, great selection.I already recommended HZ and specifically… Will to 2 folks at work.
  • Friendly local service

    5 out of 5 starsby kathleen32 on 06/29/2016
    updated 07/05/2016

    I just recently purchased a 2012 Honda Accord LX from Harold Zeigler Ford because I needed a reliable vehicle to replace my Kia Optima LX that had just been totaled a week earlier. In looking for an acceptable replacement, I tried to… balance my sense of urgency with effective research on available autos. This particular Honda kept popping up as the #1 best option for me as I looked at Edmunds.com and other sites. Since it was the very first car I decided to actually test drive, I felt vulnerable. Matt Flanagan was the sales professional who worked with me on purchasing the Honda. He verified for me that my instincts about the car were valid (I loved it from the get-go!) and not simply reactionary. It is an excellent match for my comfort, reliability, and budgetary needs. The purchase experience flowed so smoothly for me, from initial contact through loan option discussions and loan finalizing. I was kept in the loop every step of the way, as Matt explained every event as it occurred. Matt also went above and beyond by driving from Harold Zeigler in Lowell to Enterprise Car Rental in Greenville (a good distance) to pick me up and bring me back to the car dealership to pick up my just-purchased Honda. Otherwise, I most likely might have had to await the return of my brother and his wife to return from their vacation. Though buying a new car for any reason is by nature harrowing and stressful, this experience turned out to actually be fun. Matt and I, and a few others at the dealership, shared a sense of camaraderie that stemmed from our living and working in one beautiful (not to brag!) local area of West Michigan (NE Kent County). Thanks again to Matt Flanagan for his excellent customer service.
  • Happy New Car Owner

    5 out of 5 starsby 1customer4 on 06/14/2016

    I won't buy a car anywhere else then a Zeigler store! They have a great staff that makes sure you get the perfect car for you, and with in your budget. Thanks Mike Sweeney I love my new ride!
About our dealership

Welcome to Zeigler Ford of Lowell! Harold Zeigler's very first dealership celebrating over 40 years in business. Our full service facility is conveniently located on Fulton Ave in Lowell, MI. We take pride in giving You the Best Price upfront and A Great Experience before, during, and after your visit with us. You can read all of our customer reviews by going to www.hzlowell.com/reviews. We are fully invested in our community and you. Zeigler Ford, For A GREAT EXPERIENCE!

What sets us apart
We are committed to offering the best value on our fully serviced pre-owned vehicles. Also, best price guarantee on all of our new vehicles! Our Service Department is ready to service your vehicle by factory trained technicians as well!
Back to back Edmunds 5 Star Dealer, Back to back Cargurus Top Rated Dealer, 10X West MI Best and Brightest Employer
Drive 4 UR School, Host Pink Arrow Pride (Cancer benefit), National Cancer Society gala host, Flat River Outreach Ministries donors. We continually donate vehicles, amenities and time to our local schools and community events
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Customer Lounge Area