Jim Riehl's Friendly Chrysler Dodge Jeep Ram
Today 8:30 AM - 6:00 PM
Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram
Review type:
Write a review: Service
160 service reviews
Sort by:
RECALL VANS
by NJ on 06/19/2025Ashley and staff did what they could to get us our vans back in a time crunch! Greatly appreciated!Thought I was dealing with the Sales Dept
by Debob on 06/18/2025Professional - Friendly- Helpful! Great communications- you would’ve thought they were trying to sell me a new car instead of servicing my 100,000 mile Pacifica!😊 Thank you Ashley!Oil change time
by Cheryl on 03/18/2025Fast and friendly service. My oil change was done in a reasonable time and they even put my car thru the car wash.All smiles
by Shar K on 03/04/2025updated 03/11/2025Excellent thorough serviceGREAT FAST SERVICE
by LANNY on 03/10/2025GREAT SERVICE DONE FIRST THING IN THE MORNING GREAT PRICESJust perfect
by Bill Brandon on 01/15/2025Explained recall work well. Done on time.Easy in and out
by Lori on 12/25/2024Friendly staff and clean comfortable, waiting area and fast serviceTire Rotation/Oil Change
by Dennis Winkler on 12/16/2024updated 12/24/2024Experience was fast and professional.Retired with a low tire!
by Bob Kelliher on 11/29/2024First thing in the morning one tire had 10psi! Immediately called Jim Riehls- Service Writer told me to bring it in the fast lane and she would take care of me! Within hour I had a new tire and was on my way- thank you all!Great experience
by AB on 11/17/2024Received exceptional service. My service advisor Melissa was the best!Very qualified
by DD717 on 09/19/2024updated 09/26/2024Very professional and they know their businessEasy oil change with tire rotation
by matteboy66 on 09/11/2024Jim Riehl's Friendly Chrysler Dodge Jeep Ram service makes it easy to drop off my truck early in the morning for an oil change and tire rotation. I'm not big on waiting around so I pick it up at lunchtime. This works great for me and the… truck.Service
by KW on 08/19/2024Oil change done quickly and efficientlyRiehl Friendly!
by Wes on 07/14/2024Always top notch service and first class treatment.Service with a smile!!
by ML on 06/21/2024Others should know that Jim Riehl's staff goes above and beyond to make sure you are kept informed as to what is going on with your vehicle while you're waiting, they make sure you're comfortable, have snacks if wanted, and it's a good… friendly environment.Very happy with service
by Chris on 05/14/2024Mike and the service "crew" were amazing. Not only did they pinpoint the problem and fix it (thank goodness for service warranty) BUT they discovered a potential safety issue with the brakes, alerted me, and fixed that too! I have… purchased "Friendly" vehicles and utilized the service department for the last 20 years and have never been disappointed. Thank you!New Tire November
by Angie on 12/04/2023updated 01/16/2024Theresa (service dept.) was fabulous - she was able to provide me with a quote quickly for new tires. Smooth drop off/pick up for service. Very happy with tires/alignment & oil change. Staff was very friendly and efficient.Excellent service!
by Lori on 01/04/2024The customer service that I received here was exceptional. Jason in the Service Department went above and beyond and was extremely professional and had great follow up skills! It is so rare to experience this kind of service in today's… world. I thank Jason for his efficient efforts, polite and positive attitude!2021 Grand Cherokee 5.7 oil change
by Taiter on 12/07/2023Fast and courteous serviceHighly recommended!
by Mary Linn on 11/26/2023Friendly Lapeer is a welcoming environment with courteous, professional staff and a quality product provided at a fair price. I highly recommend this dealership!Makes my life easy!
by Teresa on 11/02/2023It’s so nice and fast and easy to have oil change, tire rotation, Jeep washed! They are so kind and it was over before I finished my free water!
About our dealership