Jim Riehl's Friendly Chrysler Dodge Jeep Ram
Today 8:30 AM - 6:00 PM
Customer Reviews of Jim Riehl's Friendly Chrysler Dodge Jeep Ram
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Great service once again!
by Tom on 04/07/2025
Perfect experience once again. Communication was top notch.
270 reviews
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Very happy with service
by Chris on 05/14/2024Mike and the service "crew" were amazing. Not only did they pinpoint the problem and fix it (thank goodness for service warranty) BUT they discovered a potential safety issue with the brakes, alerted me, and fixed that too! I have… purchased "Friendly" vehicles and utilized the service department for the last 20 years and have never been disappointed. Thank you!Thank you!
by JRS on 05/03/2024Super helpful and professional. Efficient paperwork process and friendly staff.Another Great Deal From Jim Riehl’ Friendly
by George Zumbro on 04/30/2024This entire dealership is top notch. Everyone that I spoke with treated me with great respect and handled my car deal with the most professional goals in mind.New Tire November
by Angie on 12/04/2023updated 01/16/2024Theresa (service dept.) was fabulous - she was able to provide me with a quote quickly for new tires. Smooth drop off/pick up for service. Very happy with tires/alignment & oil change. Staff was very friendly and efficient.Excellent service!
by Lori on 01/04/2024The customer service that I received here was exceptional. Jason in the Service Department went above and beyond and was extremely professional and had great follow up skills! It is so rare to experience this kind of service in today's… world. I thank Jason for his efficient efforts, polite and positive attitude!EJ loves her new home
by Fulchie on 12/10/2023Great place to buy a vehicle, everything went smoothly and the staff was wonderful!2021 Grand Cherokee 5.7 oil change
by Taiter on 12/07/2023Fast and courteous serviceHighly recommended!
by Mary Linn on 11/26/2023Friendly Lapeer is a welcoming environment with courteous, professional staff and a quality product provided at a fair price. I highly recommend this dealership!Quick and easy!
by Ryan Wasilewski on 11/09/2023Great dealership! I was involved in a seperate lease through Toyota and they made the switch so easy and painless. My new truck was dropped off the next day. They are super knowledgeable and helpful with anything I have needed!Makes my life easy!
by Teresa on 11/02/2023It’s so nice and fast and easy to have oil change, tire rotation, Jeep washed! They are so kind and it was over before I finished my free water!Thanks for the prompt service!
by Barb on 10/24/2023You guys are awesomeAppropriately Named
by Dee Tignanelli on 10/15/2023The service department personnel were indeed very friendly. Fast and efficient, it was refreshing. Not the kind of service you see today at most places. Highly recommend Jim Reihl’s in Lapeer.JRFCDJR gets a 5 Star Rating!
by Yellow Bus on 09/27/2023My new Durango was ready when promised, clean, full of fuel and ready to go. No issues with any paperwork, they found me the best financing rates, easiest new car delivery I have ever had.Not all heroes where capes
by Bugsy the Gladiator on 09/12/2023I took my 2021 Gladiator to another dealership last fall with drivability issues. Unfortunately the problems reoccurred again this summer. Not only did the team at Jim Riehl fix the issue, they repaired issues caused by the other… dealership, contacted Stellantis on my behalf to ensure everyhing was covered under warranty, and provided a rental vehicle the entire time they had my vehicle. They demonstrated first class customer service and retained a Jeep customer.Great service
by RON SHANGO on 08/21/2023Jim Riehl's made sure I had a loaner and kept me posted on my car's repairs.Friendly service
by Lori H on 08/04/2023I'm not good with how long it takes to get an appointment when there is a service light on. Once my vehicle was taken in, The customer service is department is friendly and responsive about any of my questions. I'm very happy with the… outcome and would recommend this dealership.Always know I’m getting great service!
by Rachele V on 08/03/2023Theresa is always very helpful! She’s a great people person and cares for her customers. She will make certain you are happy before leaving!service
by Dave on 07/24/2023Very prompt, professional service.Service Maintenace
by Gerry G on 07/08/2023I bring my personal and Chrysler Retiree Lease vehicles here for maintenance. Friendly and professional employees.Spur of the moment
by Marlene Hladysh on 06/12/2023We walked into the dealership with the intention of test driving a Jeep Compass and was pleased with how well it handled and was a comfortable ride. Our salesman was polite and honest with us. He went above and beyond and was extremely… helpful.Wonderful service tech
by M Shelton on 06/05/2023Jason is wonderful. He kept me updated throughout my repair and explained everything very well. He is a credit to your organization.
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