LaFontaine Ford of Lansing
Today 8:30 AM - 9:00 PM
Customer Reviews of LaFontaine Ford of Lansing
Review type:
Great Service
by 24MvrckHbrd on 07/19/2024
Fast, efficient, and great service. Kendahl was phenomenal.
36 reviews
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New car purchase
by cardealer2016 on 04/18/2016Every detail was handled smoothly and professionally.Out Standing Service
by NewFord_Fan on 04/10/2016Hi my name is Brent Robison & here is my story and i'm sticking to it. From the minute I drove on to the lot with my old beater 96 Mercury, I was approached by Chad Woodard my new friend & salesmen . He was willing to listen to me instead… of telling me his opinion . He helped me set up a loan for a 2011 Ford Escape . Never in my wildest dreams did I ever think I would drive away that night in a new vehicle & leave my old rust bucket behind. Chad took care of everything all I had to do was sign the papers . The easiest deal I have ever made. I had some minor repairs needed done on my SUV so Chad took me to the service Dept & introduced me to Andrew who fully explained every thing that I needed done . Now I have never dealt with a dealership service dept before mainly because of the horror stories I have heard about them. I felt very at ease with everyone I have come into contact with here. I will highly recommend Lafontaine Ford to all my friends and that's saying a lot coming from someone who worked for 31 years at GM.2016 Ford Flex
by ebianchiw on 03/28/2016updated 04/06/2016Easy purchase; didn't have to step foot in a dealership! Our budget was strict and our needs were met creatively by Ford.Remote Starter installed
by LouAnthony on 03/25/2016Had a small concern has to sensor location. went back and it was moved to my requested location at no charge.Excellent Service
by HHilley on 03/14/2016My service experience was excellent! My vehicle was fixed the same day. My service advisor explained the entire extent of the repairs I needed and my final bill matched my quote. I am very happy with the service department at Lafontaine… FordLeasing of my Ford Escape
by MiFordOwner on 02/18/2016My salesman was Mark Woodard. Mark is friendly and I have recommended him and this dealership. We also bring our vehicles there for service. We have found them friendly and honest.Tires and inspection
by MaliRaiyne on 11/28/2015Neil and the guys in the parts section were wonderful. They looked at my tires and discussed the competitor quote with me carefully so I understood everything very well. They were so polite and got me in with good time and a smile. Thank… you so much!Car repair done in a timely manner
by CarolB15 on 11/18/2015I came in for a recalll repair and was on my way back home within an hour.Review
by kalydaskope on 11/13/2015I was quoted just about $400 for the price of everything, but only ended up paying a little more than $300, so that was wonderful. I was told my vehicle would be done in about a day and a half (although that seemed a little far-fetched for… the work that needed to be done), but it was done in about 4 business days, so still in a decent amount of time. I appreciate the hard work done on my car, I know it was a mess!Car Buying Experience
by Terry_Steele on 10/30/2015updated 11/12/2015This was the best car buying experience I have ever had. Andrew Pentico (sales) and Don Pash (Sales Manager) were great to work with. Then Nate Harutunian (Finance) did an excellent job and I bought a really nice car at an affordable… payment. I will definitely go back to this dealership and I would recommend calling Andrew if you're looking for a car. FIVE STARS FOR THIS PLACE!!!Like dealing with friends
by Ken48843 on 10/30/2015updated 11/11/2015Shopped around almost brought a couple times,but they all became high pressure sales men. This didn't happen at lansing Ford they wanted to make sure I was happy with the purchase and truck I chose.ThankS for the help.Oil Change
by staccyspeck on 07/26/2007The oil change on my 2005 f-350 was only 14.95 and the service was done asap with out an app.2012 Ford Taurus Limited
by nevaneaux on 04/22/2014updated 05/29/2025Just bought my Taurus at LaFontaine and I was very pleased with the service provided by my salesman Sam D and bus. mgr Don.Very happy with this dealership
by bjrich77 on 04/28/2014updated 05/29/2025I had great service and everyone we worked with was very helpful. Would recommend this dealership to anyone looking for a vehicle.Keep Looking!
by tazski on 04/08/2014updated 05/29/2025Sales person called. In my email through Edmund I said to contact me by e-mail only. The sales person told me to drive to the dealership so he can figure out what I was looking for. I told him that it was in my e-mail, but he insisted that… I come to the dealership. He would not send me a price via e-mail.
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