Kia of Lansing
Today 8:30 AM - 8:00 PM
Customer Reviews of Kia of Lansing
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72 service reviews
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Great service, wonderful staff
by Stacia0308 on 03/01/2018They are very accommodating and the oil change was done in a timely manner. The staff is very friendly and the dealership has a great atmosphere.Kia is a great place for an oil change
by mrorjo820 on 11/29/2017The guys are always very friendly and professional every time I come! The price is a great price to pay for an oil change.Kia of Lansing
by Greatluv on 09/07/2017updated 09/26/2017The associates are always professional and kind whenever I enter the facility! They are the only dealer I trust with my vehicle!KIA of Lansing Key Fob Replacement
by Jacobjcamp on 09/13/2017friendly, knowledgable staff, quick service. I came in to replace a lost key fob. They had to order the fob because it was not in stock which is completely fine. It only took a day to come in and got programmed that same day!!Kristi D
by KristiD on 08/20/2017updated 09/12/2017The ease of dropping my vehicle before work and being taken to work by your friendly staff and picked up again after work to pick up my vehicle was nice. Knowing you also checked my tires makes me know you are also interested in my safety.… The only other thing that could have been done to put a bigger smile on my face would have been for them to wash the car and vacuum the mats for me.Quick Service
by Runnerdad on 08/23/2017updated 09/12/2017The staff was personable and the service was quick. I called to set up an appointment and was able to get in immediately. All staff members were kind and easy to work with. I was in and out within about 20 minutes. Awesome!Great Service as always
by Candace14 on 08/10/2017updated 08/23/2017Everyone is very friendly, you feel like they recognize you and are listening to any concerns you might have about your vehicleOil change
by Kvandeventer on 08/06/2017updated 08/23/2017Being treated well and feeling like it's more of a personal experience. The lobby is clean and they have snacks and it just makes time go by really fast while your waiting because it's a comfortable environment.Love them Kia guys!!
by Sandra_webb on 08/16/2017Friendly employees, worked with me and my insurance company.. A all in one repair shop.... fixed a recall while our Kia was there getting others repairsExceptional Service Visit
by Steverino1966 on 08/04/2017updated 08/16/2017Everyone in the service department were professional and easy to work with. My vehicle was repaired in a timely and professional manner.Great Service.
by MGWilson on 08/01/2017updated 08/16/2017I was able to get in and out of the service center within 45 minutes for my oil change. Everyone I spoke with was very friendly and my oil change was priced well.Visit Kia of lansing
by Cgiraldo on 07/11/2017updated 07/25/2017I was welcomed , the guys at the shop are polite, and efficient. Everyone else inside said hello. Even my car sales person. After 10 months came and say hi .Oil Change (07/22)
by leahsimonemtb1 on 07/23/2017A very friendly, fast and thorough visit. They were up front with their prices, and ensured I drove out of there a satisfied customer!Car Repairs
by Seffernick on 07/08/2017My car always is fixed on the day it is brought in. The service manager will answer any questions asked. I am respected as a customer.Kia of Lansing
by aprilsmith3 on 06/08/2017updated 06/19/2017Great service all the way around... from the shuttle to the mechanics!! Everything was handled in a professional and timely matter.Kia review
by Aurilio on 06/09/2017updated 06/19/2017The staff was courteous and friendly and they fixed my tire in a fair amount of time. Plus I like how they came and got me when the job was complete and walked me to my vehicle.Oil change through tremendous customer service!
by zsaylor on 05/09/2017updated 05/22/2017Steve who guided me through my oil change delivered tremendous customer service! I love Kia of Lansing and reccomend it to my friends!Fast and friendly.
by Leviathan1 on 05/08/2017updated 05/22/2017Scheduled my appointment online and they were ready for me on time. Led me to a waiting room with free refreshments. Came and got me when it was ready within the amount of time they quoted. Fast and super friendly service!experience at kia
by kia_customer1 on 05/11/2017updated 05/22/2017very pleasant staff and environment. courteous and very helpful staff. waiting area is clean and pleasant. Nice to have coffee and snack in the waiting area and a tv to watch , magazines to readQuality Service
by SauceyWon on 04/26/2017updated 05/05/2017I was greeted quickly. All work was explained clearly, as were the charges. The vehicle was serviced in a timely fashion and it came out immaculate.Great service department
by Carol_1 on 04/27/2017updated 05/05/2017I appreciate that I didn't have a long wait. The waiting room is comfortable and the coffee was good. Great job guys and gals!
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