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Customer Reviews of Kia of Lansing

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204 reviews
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  • KIA of Lansing for life!

    5 out of 5 starsby Gary Lehman on 03/02/2024

    I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!! thanks you two! -Gary
  • Great Customer Service

    5 out of 5 starsby LovinmyKia2018 on 05/01/2018
    updated 05/09/2018

    It only took two hours from the time I arrived at the dealership to leave with my new Kia Sportage - and that is including a test drive and an appraisal on my trade in. AWESOME!!
  • 1

    5 out of 5 starsby Jared5382 on 04/20/2018

    Customer service is second to none. I was treated like family the entire time I was there. All my questions were answered. Very satisfied with this dealership.
  • New Sportage EX

    5 out of 5 starsby sddrumm on 04/15/2018
    updated 04/23/2018

    This is our second time buying a car from you! It went a lot smoother, and it did not take as long as it did last time. We had a chance to test drive our Sportage. Last time we did not test drive our car three years ago. Love our sale person yesterday. He showed us how to use all the buttons on our car.
  • Kia Optima

    5 out of 5 starsby mrbill155 on 04/20/2018

    The salesman was very helpful and nice. The whole experience was better than any I've had in the past buying a car.
  • Enjoyable experience

    5 out of 5 starsby Tvancamp on 04/11/2018
    updated 04/19/2018

    Jacob was very friendly and extremely helpful in putting the deal together. Finacial work extra hard to get the numbers to line up so the deal was within my reach. Closing was quick and easy. One of my better experiences in car shopping.
  • Great experience!

    5 out of 5 starsby Sorentolove on 04/13/2018
    updated 04/19/2018

    Jeff was honest and upfront unlike my experience at a neighboring GM dealer. I am happy with my purchase of the Sorento.
  • Great service and fair pricing

    5 out of 5 starsby Joseph_344 on 04/14/2018
    updated 04/19/2018

    I dealt with Jacob and he was very polite and prompt. He didn't come across as a stereotypical "pushy car salesman" he was very laid back and easy to work with while still maintaining a professional attitude. He even had the car delivered to my work since we work similar hours and it was going to be tough for me to make it in before close.
  • Good experience

    5 out of 5 starsby Oldspartan70 on 04/07/2018

    Jacob was extremely helpful, knowledgeable, and friendly. He answered all my questions without hesitation. The selection of vehicles that I was interested in was impressive.
  • 2018 Kia Sportage

    5 out of 5 starsby aworth83 on 03/17/2018

    Staci Alexander was very easy to work with, knowledgeable, and no pressure. We looked at numerous makes and models of vehicles before deciding on the Kia Sportage.
  • Survey

    5 out of 5 starsby manuelalm_23 on 03/09/2018
    updated 03/16/2018

    The staff was very professional and willing to address my concerns. I feel the listened to me and my needs as it relates to my purchase
  • Great service, wonderful staff

    5 out of 5 starsby Stacia0308 on 03/01/2018

    They are very accommodating and the oil change was done in a timely manner. The staff is very friendly and the dealership has a great atmosphere.
  • 2018 Kia Optima

    5 out of 5 starsby Tbacon43 on 02/25/2018

    Kody was very friendly. Explained everything to me. Overall, everyone was very friendly. He kept me up to date on the complete process.
  • Review of Service by Staci Alexander.

    5 out of 5 starsby Ashley1983Ryan on 02/03/2018
    updated 02/16/2018

    Staci Alexander was great and really worked hard to get me the vehicle I wanted at the price I wanted.
  • Brenda

    5 out of 5 starsby Brenda_18 on 02/02/2018
    updated 02/16/2018

    This is the second Kia I have purchased at your dealership. Both of them from the same salesman, Kody Slaght, and I would recommend him to anyone. Very helpful and considerate throughout the whole process. The entire crew there is friendly. Great place!
  • Thank you Neil Miller

    5 out of 5 starsby RTarbell on 02/02/2018
    updated 02/16/2018

    Neil Miller has dealt with many of my family members and my self before, this time was no different. He is efficient, honest, and hardworking. Always multi tasking , more than one customer and u still feel like u have all of his attention.
  • KIA of Lansing Michigan

    5 out of 5 starsby lmatra01 on 12/22/2017

    The sales and financial team took great effort in getting me approved. They were able to find the vehicle that fit within the loan approval and found one that suited me quickly. Customer service was amazing with all the friendliness and hospitality they gave to customers. Best of all, they were honest with me which is important.
  • Kia of Lansing

    4 out of 5 starsby Kdpedd75 on 12/07/2017

    The sales person was very friendly and accommodating. I also never felt pressured during the transaction. I would shop here again.
  • Jameson's Review on Devan Reed

    5 out of 5 starsby Jamesonc on 12/05/2017

    Devan was awesome. Super efficient and helpful. He always had a quick answer to any of my questions. He stayed late for me multiple days because of my schedule. Being a Sales person myself, it is easy to read other Sales people. But Devan didn't feel like a salesperson at all, more of a trusted adviser, which is rare.
  • Love my KIA

    5 out of 5 starsby PoppaGouch on 11/30/2017

    You people truly went all out in getting me into a new vehicle. It was a battle I'm sure and I can't thank you enough for all you did. Stacie was such a dear. Thank you again.
  • Kia is a great place for an oil change

    5 out of 5 starsby mrorjo820 on 11/29/2017

    The guys are always very friendly and professional every time I come! The price is a great price to pay for an oil change.

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