Barber Ford
Today 8:30 AM - 5:30 PM
Customer Reviews of Barber Ford
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Very helpful!
by Debbyst on 07/07/2025
New car department goes the extra mile without being pushy. Love our new Escape Plugin with just the right options. And it's blue!
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Very helpful!
by Debbyst on 07/07/2025New car department goes the extra mile without being pushy. Love our new Escape Plugin with just the right options. And it's blue!Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
2025 Ford Maverick
by kkwright on 05/27/2025Good experience, everything went well, and meet all my expectations.We are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!
Friendly and Knowledgeable
by M&MKnick on 02/07/2025updated 02/14/2025Walk in, first time visit turned into a purchase speaks for itself.Ford Explorer Buyer
by Doug Drost on 07/15/2024Joe was helpful during the process and days afterwards with our many questions. The whole process was low pressure throughout. Very nice.Hello Doug, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Barber Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Great Place to buy a Ford
by ValpoMike on 07/15/2024Found the F150 I wanted/needed here, they gave me a good deal, there was a hang up with the paperwork but that has been taken care of now. They did a good job getting that taken care of!Hi, thank you for sharing your positive experience! Thank you again for choosing Barber Ford, and we hope to see you again soon!
Barber Ford
by Mammabugz on 03/13/2024This is the second vehicle purchased from this dealership and this experience was even better than the first. This was all due to the hard work and diligence of our salesperson Lindsey DeRoo. She worked very hard to find us absolutely the… best deal for us. We are very happy. The finance person, Dale Uthe made some good suggestions and helped us out quite a bit. We are Seniors on a tight budget and these two people treated us with respect, kindness and lots of friendly attention.Great 2023 Escape
by Pledcape on 10/29/2023The process was wonderful to identification of options to keeping informed about delivery and then actual taking the car. Good job.New Mustang Mach-e Purchase
by The Flicks on 09/12/2023Everyone at Barber Ford treated us like family!2022 F150 Lariat
by Dave gerrits on 08/12/2023I was treated very well in purchasing my vehicle, there is no pressure to push you into buying a vehicle from the dealership. I really appreciate Pete and Kurt .Front driver side noise
by Jamarino41 on 08/07/2023Had to wait a bit for an appointment, but once the car was there, they found the problem and informed us of what the fix was and that our insurance would cover it minus the deductible. They also did a multi point inspection and washed the… car.
The following reviews are more than two years old. They are not included in the overall rating.
53 reviews
Good service - Barber Ford
by Graham W on 07/27/2023Fast and efficient reception, comfortable waiting area. I appreciated the covers put over interior components and the washing of my truckGreat experience with Lindsey
by Hbishop on 03/20/2023I went into Barber Ford originally looking to get into a lease on an SUV. I was working with Lindsey on this and she was great about getting me all the available options based on what they had available and what they could get into. None… of the leases were the right match for what I needed, and I asked about a 2020 ecosport I saw for sale used on that side of the lot. It was near the end of the business day with a snowstorm coming, but she didn't make me feel rushed at all. I ended up putting a down payment on it that night then coming back the next day to get the financing and everything all set on it. Lindsey and everyone else at Barber Ford were amazing to work with and made what could have been a miserable experience quite pleasant.SYNC Upgrade
by Diller B on 02/23/2023When we made the appointment to have this and a map upgrade to our 2019 FLEX we were told it could take hours to complete. We dropped the car off and went to breakfast. When we returned the work was already complete which was just over an… hour. We were very pleased.Service appointment at Barber Ford in Holland Mi
by Noneatall on 02/23/2023Excellent Service .. efficient check in.. all went wellKudos to Barber Ford
by Johnny K on 02/02/2023Had a battery issue and/or on board computer issue which resulted in a malfunction with the start /stop function on my 2019 Expedition. Dealer move quick to get work done before the 3 year warranty expiration, which I really appreciated.crappy service
by caliman on 01/27/2023I checked in before my scheduled time. Gave my key to the attendant outside, per the instructions of my service agent. After 40 minutes, i went to check the status of my car, only to find out, no one bothered to tell the service people, my… car was ready for my oil change. I sat there for 40 minutes, thinking my car was being serviced, bit in fact, it was not. The service agent forgot, and never got it in on my scheduled time. I will be going to Walmart from now on. It clear to me, that Ford has no damn clue as to how to provide proper customer service. Ford cars pretty much Suck!!!oil change and warranty work
by stiches on 01/04/2023this was the second time that i dropped my truck off and it wasnt ready at the end of day and i had to go back the next day to have them finish up the jobService
by Smartyjones on 05/30/2022The servicing of our Edge was fine. The thing that would be nice is to see the time it take to service be shorter. I make an appointment and always arrive a little early in hopes of getting quicker service. I my opinion, an hour plus for… this service is excessive!Barber Ford
by Guh and Lash on 05/08/2022Totaled 2020 Escape—being a one car family—that had to be replaced. Lindsey and Dale helped us to our new 2022 Edge. A seamless experience.Maverick
by 2022XLT on 01/19/2022Assume experience friendly staff very helpful and no pressure just a good honest sell.Problem solved
by Big Red on 01/20/2020updated 01/27/2020I had an "issue" with the front suspension on my Lincoln MKS that wasn't bad enough to make diagnosis easy. But Scott took a drive with me and got some ideas and figured it out. Marisol helped with warranty coverage and now I am riding in… quiet and comfort again.
About our dealership
Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
by Destiny Jarvis on 07/12/2025