Fox Nissan of Grand Rapids
Customer Reviews of Fox Nissan of Grand Rapids
Review type:
Fox Nissan experience
Fox Nissan experience
by Robert on 04/06/2024Sales person made me feel at ease and got me what I wanted within my budget.Robert, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Nissan. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Josh Furtaw General Manager
excellent service
by Bryan on 03/28/2024Great communication, fast friendly service. I would recommend Fox Nissan to all my friends and family.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Bryan. Sincerely, Josh Furtaw General Manager
Oil change
by Angie on 03/26/2024The customer representative was friendly and helpful.Angie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Nissan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Josh Furtaw General Manager
Excellent service
by David on 03/09/2024Fast, efficient, customer friendly.We appreciate you for letting others know about your experience, David! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Josh Furtaw General Manager
Highly Valued Customer Care
by Scott on 03/09/2024I have been back to Fox Nissan for service numerous times as I can trust their assessment and plan for repair without worry. I have worked with Dennis and Jordan numerous times and they never fail to impress. They are warm and welcoming,… and they really do make a stressful situation into a walk in the park. The whole team gives timely estimates, which lead to timely repairs.Hi Scott, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Josh Furtaw General Manager
Fast, professional replacement of my transmission
by Elizabeth on 03/07/2024I found myself stranded hours from home with a dead transmission on a Sunday morning and had my Rogue towed to Fox. Before I was ready to roll on Monday, Fox had already texted me with contact information. I appreciated the ease of… communicating with my Service Advisor and the speed in getting my repairs completed. They sent frequent progress updates and patiently explained what was needed. It was a good experience given the circumstances.Elizabeth, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Fox Nissan Team
Software update on recall
by Ronald on 03/05/2024Fast and kept me updated to progress. Appreciate that when you make an appointment and not have to wait.We appreciate you for letting others know about your experience, Ronald! If you ever need anything in the future, please don't hesitate to let us know. Take care! Fox Nissan Team
Fox Nissan Service is Great
by Susan on 02/27/2024Very friendly and expedient.We appreciate you for letting others know about your experience, Susan! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Nielsen General Manager pnielsen@foxmotors.com
Good service
by Ralph on 02/26/2024It was prompt, everything was explained to me, and I felt the price was fair.Thank you for this amazing review! We really appreciate your business, Ralph. Sincerely, Paul Nielsen General Manager pnielsen@foxmotors.com
Oil Change
by Alisa on 02/10/2024People are friendly & helpful.Alisa, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Paul Nielsen General Manager pnielsen@foxmotors.com
Fox Nissan
by Bob on 02/07/2024Professional and personal. Excellent communication.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Bob. Sincerely, Paul Nielsen General Manager pnielsen@foxmotors.com
Great Service
by Jennifer on 01/15/2024Honest and great serviceWe appreciate you for letting others know about your experience, Jennifer! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Nielsen General Manager pnielsen@foxmotors.com
service
by Derick on 01/02/2024Clear communication and resolved all the issuesDerick, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Nissan! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Fox Nissan Team
Great Job Nissan Staff!!!
by Jennifer on 11/21/2023Compliments to the friendly staff. I like the live text alerts regarding where it is in the process and what needs repaired, and coffee of course!Jennifer, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Fox Nissan Team
Great work
by Lecia on 11/19/2023Cody was great, very communicative. Even took out a nail from my tire and patched it.Thank you for this amazing review and shoutout for Cody! We really appreciate your business, Lecia. Sincerely, The Fox Nissan Team
Great Experience
by MacKenzie on 11/16/2023Everyone was super friendly. Staff was informative and helpful!Hi MacKenzie, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Fox Nissan Team
Good experience
by Christopher on 11/13/2023The salesperson seemed to look for opportunities to help us.Christopher, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Fox Nissan Team
Easiest Car Repair Ever!
by Mary on 11/10/2023Everything went just as planned thanks to Jordan and Lacie- couldn’t have asked for better customer service! You guys are awesome!Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Fox Nissan Team
What a dealership should be
by Anthony on 11/07/2023Thorough, friendly and fast serviceThank you for the kind words, Anthony. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Nissan, we value our customers and we look forward to seeing you down the road. Sincerely, The Fox Nissan Team
New car purchase
by Erik on 10/10/2023This is my third purchase from salesman Paul Young and when I need my next car I will feel very comfortable dealing with him again.Congratulations on your new vehicle, Erik. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Paul was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Fox Nissan Team
Excellent customer service
by Gregg on 10/09/2023Very fast response to my questions. Unmatched transparency and found exactly what I was looking for. Also delivered vehicle to my door.Gregg, we love hearing about customers who have had a terrific experience at Fox Nissan. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Fox Nissan Team
Nissan Rogue
Nissan Murano
Nissan Pathfinder
Robert, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Nissan. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Josh Furtaw General Manager
by Fox Nissan on 04/08/2024