Customer Reviews of Berger Chevrolet
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14 service reviews
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Drive Thru Service
by Customer on 03/25/2025updated 04/01/2025Carston and the service crew were courteous and professional.Service
by Jeremy B on 03/06/2025updated 03/13/2025Quick lube was fast and easy and Nikolas and team were courteous and professional.Berger Chevrolet
by BSmitty on 08/23/2023Berger makes sure the client experience is good and any concerns you may have are taken care of.Berger Chevrolet in Grand Rapids, MI to the rescue!
by @rockylee on 06/13/2023I'm a former car customer of Berger and when my GMC dealership told me they no longer do evening appointments for oil changes and no weekends, I contacted Berger and was told I could come in between 9 am - 1 pm to get my oil change. I… didn't have to take time off from work which really made me happy. The service staff were great.Quick, friendly service.
by Daggeroo on 12/08/2022Quick friendly service.Always great service
by Christy on 01/17/2021Great experience. Quick service and Very nice crew.Great experience!
by EmilyGat on 12/19/2019I recently purchased a new Chevy Blazer and the experience at Berger Chevrolet was very smooth. I live in Michigan where the winters are tough, and I came in with a flat tire and they fixed it in no time! I also got a top off on my oil and… fluids. Thank you Berger!december visit to berger
by tsmurphy on 12/17/2019Jody Bryant was very friendly and easy to talk too. Probably the best i have talked to so far as in getting to the point. Once he understood that i needed my car back he was able to get it diagnosed and repaired in the same day. I have… been to berger many times with my equinox. But besides that misdiagnosis, the times before and current have been a overall good experience. The service department is a well running machine.Service
by SandraB on 10/19/2018updated 10/29/2018We have no complaints regarding Berger. They are wonderful and easy to work with. Adam Havens is greatSUREPUC
by SUREPUC on 08/25/2018updated 09/05/2018My car went in for a new alternator and battery. I asked the Service Department to give my vehicle an overall check. They were able to retrieve the entire service history and advise what should be done and what could possibly wait. They… let me know the difference in GM versus after market parts. They were very upfront and honest. That's what I look for in where I shop. PS. My vehicle is a 2006 Saturn Vue that still looks and runs like it's brand new.Berger Chevrolet Service Visit
by Jim's Malibu on 08/03/2018Dustin McPherson, my service advisor, was very helpful in getting my 2017 Malibu taken care of. He did a completely satisfying job for me. The service technician got the repair done correctly and my car was ready when promised.Great service dept.
by Jack w. on 06/14/2018Side view mirrors would not move up or down. Problem was control switch was defective from the original supplier to manufacturer. Service personnel at Berger could not have been more kind, courteous, professional and efficient. I was given… a loaner car & the car was fixed when promised; no problems since.Great service
by dbasso on 12/27/2010updated 06/11/2025I had my car serviced by Berger and they did a great job. I would definitely visit them again.
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Trax
Videos
About our dealership
What Makes Us Different?
✨ We think Berger is a pretty incredible place to work…here’s why! ✨
Our employees are our greatest asset, serving as the backbone of our dealership. Nearly 300 Berger Chevrolet employees work tirelessly to make sure it really is always better at Berger – and we’re proud of each and every one of them!
We are happy to be part of the Greater Grand Rapids Community, serving West Michigan since 1925 in Sales, Parts and Service. Watch the video to get to know "Berger" a little better!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television