Audi Grand Rapids
Customer Reviews of Audi Grand Rapids
Review type:
Pleased Q5 owner
by Dale on 09/20/2023Pretty easy and unstressful.Another great purchase.
by Renee on 09/19/2023Quick and easy. This was my third purchase and I’ll be back again.We appreciate you for letting others know about your experience, Renee! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great assistance in finding my dream vehicle
by Daniel on 09/01/2023Friendly personnel who were willing to "go the extra mile" to help me get my desired vehicle.We love hearing about customers that have a terrific experience at Audi Grand Rapids. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Ryan Coe, GM, rcoe@foxmotors.com
Attentive and professional
by Erin on 07/10/2023Super responsive, professional without the pressure sales pitch, had me into a new vehicle within 2 days and accommodated my schedule.We appreciate you for letting others know about your experience, Erin! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Service, Leadership and communication
by Angela on 06/28/2023updated 07/05/2023My experience was awesome! Kade Neer was the absolute best Audi Brand Specialist. His experience, knowledge of the Audi Q5 and leadership in EXCELLENCE on his communication was outstanding. He was always response within minutes for any… questions and found exactly what I was looking for in days! Everything he said he was going to do he did it! I will be back to Audi Grand Rapids and highly recommend, especially Kade!Reviews like yours are truly a breath of fresh air, Angela! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great experience
by Samantha on 05/22/2023Mike Drake was great to work with. As an out of state buyer, I appreciated being able to do everything through phone, text and e-mail so that all I had to was bring a check, sign some documents, and pick out some swag on delivery day. I… appreciated the car tutorial on day of purchase and continued support for any questions that have come up. Perhaps most important, I was treated with respect.Samantha, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Audi Grand Rapids. Please feel free to contact us if you have any questions on your new purchase. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great experience - 11/10!
by Brianna on 03/25/2023Our Audi Brand Specialist, Michael Drake, was phenomenal! Both my husband and I really appreciated his technical knowledge of the vehicle and his follow-up after visits. He made the entire process very easy!Thank you for your great review, Brianna! We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
by Suzi on 02/24/2023Mike was very helpful and took the time to answer all our questions. He even went above and beyond when there was an unexpected mid- year change and was able to find the car I wanted. Thank you, Mike!Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Ryan Coe, GM, rcoe@foxmotors.com
owner
by Elizabeth on 02/02/2023The friendly atmosphere and ease of the transaction were top rate. I felt everyone was being honest and professional during the whole process.Elizabeth, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Audi Grand Rapids. Please feel free to contact us if you have any questions on your new purchase. Best, Ryan Coe, GM, rcoe@foxmotors.com
Done deal in 30 minutes!
by Lee on 01/04/2023Quick, easy, painless. Made appointment and OTD in less than 30 minutes.We appreciate you for letting others know about your experience, Lee! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Very Happy Customer
by Hal on 12/27/2022Outstanding Customer Service! Both Mike and Todd were extremely attentive and went above and beyond to find the right car for us and deliver it on time at a great price!! What more can we ask for? They’ve retained us as customers for… life!!Thank you for this amazing review! We really appreciate your business. Best, Ryan Coe, GM, rcoe@foxmotors.com
Audi Q5 - Awesome Experience
by Cathy on 11/29/2022We knew what vehicle we wanted to purchase and we quickly were able to see what was available. After a test drive, we sealed the deal in the matter of 30 minutes. The vehicle was delivered to our home, which was 3 hours away.Thank you for the wonderful review and for traveling to Audi Grand Rapids from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Best, Ryan Coe, GM, rcoe@foxmotors.com
Online sales are fast & easy!
by Brian_S on 10/31/2022I found the perfect A5 convertible online. From the moment I emailed the dealership, Mike & Joe were in constant contact and made the sales process fast and easy. All of the financing was arranged over the phone. I drove to Grand Rapids… (7hrs each way!) and I didn't mind the trip, knowing everything was ready to go for when I arrived. I couldn't be happier!Hello Brian, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike and Joe were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Service
by Joseph on 10/12/2022mike was great. very helpful and professionalThanks for your outstanding review, Joseph! I'm very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ryan Coe, GM, rcoe@foxmotors.com
A6
by Karen on 09/03/2022Every person I dealt with was kind, knowledgeable and helpful. I would definitely recommend Rigo.Thank you for sharing your experience with us, Karen! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ryan Coe, GM, rcoe@foxmotors.com
Excellent
by Christine on 07/15/2022Greeted immediately. Everyone smiled and said hello. Salesman, Cody was very kind and patient in explaining everything. Offer of drinks was a nice touch. Treated like a family member.Thank you so much for taking the time to share your kind words about your experience at Audi Grand Rapids! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Ryan Coe, GM, rcoe@foxmotors.com
Audi SQ8
by Bryan on 06/23/2022Very organized and no surprises. Cody did a great job explaining the features of the SQ8 to us and helping us get it setup.Thank you for writing about your visit with us, Bryan! I am happy to hear that Cody was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Ryan Coe, GM, rcoe@foxmotors.com
Very professional and friendly people
by Matt on 06/17/2022very nice facilities and excellent staff.Matt, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great Experience
by Richard on 04/23/2022Very helpful sales staff. Great facility. They kept me informed through the long process of getting a special order car in today's world.Thank you for leaving us this great review, Richard! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com
Our New Q3
by DR on 02/23/2022Our Brand Specialist Mike Drake was very attentive, responsive and knowledgeable ... he worked a new Q3 deal in a very challenging environment.Thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Ryan Coe, GM, rcoe@foxmotors.com
Quality Dealership
by John on 02/17/2022Excellent sales service from Cody Wooters; knowledgeable and patient with our questions on the new Q7Thank you for your great review, John! We're glad to have Cody on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best, Ryan Coe, GM, rcoe@foxmotors.com
Dale, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Audi Grand Rapids! If there is anything else we can do for you, please feel free to give us a call. Best, Ryan Coe, GM, rcoe@foxmotors.com
by Audi Grand Rapids on 09/21/2023