Mike Young Buick GMC
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Customer Reviews of Mike Young Buick GMC
Review type:
Amazing
by Jeremy S on 03/02/2025
The best customer service I’ve ever experienced in any industry. They go above and beyond to meet the customers needs and have been extremely helpful throughout the entire process. Could not recommend them enough!
7 reviews
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Amazing
by Jeremy S on 03/02/2025The best customer service I’ve ever experienced in any industry. They go above and beyond to meet the customers needs and have been extremely helpful throughout the entire process. Could not recommend them enough!Always great service
by Johnna McD on 07/16/2019Oil change and tire rotation - always great service at Mike Young. Thank you for the clean waiting area and cookies or doughnuts for the visitors. The kids look forward to our visit to your shop. Staff is always courteous and… professional.Fabulous service!
by Deedotsky on 12/11/2018They are absolutely the best dealership I have ever worked with for service!Parent
by FmuthEagles on 11/15/2018updated 11/27/2018My daughter had an oil change/ tire rotation a couple of months ago. Then she bought new tires about a month ago and the lug key wasn't there. The dealer was the last one to use the key. The dealer ordered a new lug key and locking lug… nuts that they put on after the tires were changed and the parts arrived. Thank you for taking care of everything.Great Service
by bmad1195 on 07/12/2016Mike Young's service department is great! The day I was there for a oil change and tire rotation, the service department was very busy but Dan made sure the customers were being taken care of in a timely manner. Keep up the great work… Dan and the rest of the people in the service department at Mike Young's!2003 GMC 2500HD
by ratcobra on 12/07/2007I recently purchased a used 2003 GMC 2500HD from Mike Young in Frankenmuth with a 3 month 3000 mile warranty. The truck was a nice truck with few minor problems. The day of trade in, my trade in vehicle fuel pump failed and they stuck me… with a $600.00 after the fact to fix the trade vehicle. Stating that they purchased a vehicle with a working fuel pump so I paid it reluctantly. Subsequently I have taken the 2003 GMC 2500HD to fix multiple minor problems and faced much resistance even though the truck was less than a month old and less than 1000 miles on it since purchase. I stated back to them I purchased a vehicle with Working radio, Working Fuel Gage, Good Exhaust ext. I recieved poor response to have problems fixed and was told it was not part of the warranty. Where I felt these were still purchase repairs. After threatening to never purchase a vehicle there again they agreed to fix. When I got the truck back most problems still existed with out repair. I took back in and was told to bad so sad by the used car manager. So if you buy a car they are happy to stick it to you and do not care if you ever come back again. BUYER BEWARE OF MIKE YOUNG IN FRANKENMUTH!!!!
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