Your Privacy

By accessing this website, you acknowledge that Edmunds and its third-party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement; and you agree that your use of the website is subject to our Visitor Agreement.
Skip to main content
Today 8:30 AM - 7:00 PM

Customer Reviews of Graff Chevrolet

Review type:

90 reviews
Sort by:

  • Honesty is important

    5 out of 5 starsby manu2014 on 10/13/2014
    updated 10/26/2014

    Very friendly and helpful. The thing that I appreciate the most it that they are very honest with me and do not try to take advantage of me!!!
  • 5 star dealership

    5 out of 5 starsby Cynthia1234 on 10/02/2014
    updated 10/19/2014

    great service. Eric arnett is a great employee who made this sale easy and drama free. we got what we asked for
  • Cobalt

    5 out of 5 starsby Douglas1978 on 10/15/2014

    Car was making some grinding sounds. One of the service guys took it for a drive. Told me it was a front wheel bearing. Had it fixed and back on the road in less than 2 hours. I would never take my vehicle any where else for repairs.
  • Great service, poor cleanliness

    4 out of 5 starsby Tyler2825 on 09/27/2014
    updated 10/10/2014

    They did great service but The interior of the car was dirtier Then when I dropped it off had grease on the headliner of the car that stained it and the back seat had dirt a over it
  • How you are treated.

    5 out of 5 starsby GloriaY on 10/04/2014

    All your service tecks. are very helpful, friendly and polite. Kayla, Jeff Simm & Howard they make you feel like your the only one and like family also.
  • Great service!

    5 out of 5 starsby Tmh3315 on 09/20/2014
    updated 10/03/2014

    Kale in the service dept. was fantastic. He took very good care of my needs and my car is running great now. I will definitely take my vehicles back here and recommend them to family and friends.
  • new car owner

    5 out of 5 starsby Dalan on 09/14/2014
    updated 09/27/2014

    Steve was very attentive and professional. He found the car I wanted right away, and took the time to go over how everything worked with me. I am very satisfied.
  • Satisfaction Survey Five Stars Excellent

    5 out of 5 starsby dwolfe0647 on 09/26/2014

    Jason S was fantastic. He worked with all of the available resources and came up with a package that I could afford. The whole experience was fantastic. I am very appreciative to have had the results that Jason came up with. Thank you to Jason and the rest of the team he worked with.
  • Double Thumbs-UP for Graff Chevy Durand

    5 out of 5 starsby Debbie_Greg on 09/23/2014

    Jason B was our salesman. From the start when we were just casually looking Jason went out of his way and was extremely helpful. He now has another customer when it comes time to purchase another vehicle. ALL the salesmen were friendly and approachable.
  • Graff Durand oil change and tire rotation

    5 out of 5 starsby NORTHBOUND52 on 09/03/2014
    updated 09/25/2014

    It was nice and fast. If it is same cost as other oil change places once the free two year maintenance is done we will consider going back.
  • gear frozen

    5 out of 5 starsby wild_cat1 on 09/07/2014
    updated 09/24/2014

    Your mechanic kale was friendly. My car wouldn't go into gear.So I called and kale, gave me information on the phone to try. I feel he went out of his way to help me get to the problem. He was patient with me and my questions. If all your mechanics are like him you guys ROCK !!! Thank you again kale
  • Review

    5 out of 5 starsby Mandilee9 on 08/30/2014
    updated 09/24/2014

    Eric A. was very nice. He was really good about finding a car in my price range. And keeping the car I chose when a lot of people wanted to check it out.
  • New Equinox

    5 out of 5 starsby Ronald32 on 09/11/2014

    We've always liked dealing with Graff Chevrolet, for its long time service in our area. Our salesman, Jason B was very courteous and helpful with our purchase. I am very happy with my new Equinox.
  • radiator flush

    5 out of 5 starsby Paulous on 09/09/2014

    I do not see fresh green radiator fluid in the overflow bottle only the old orange fluid. I was told you use green antifreeze that is compatible with all radiator fluid. Hope it was back flushed.
  • 2013 Equinox

    5 out of 5 starsby Kip_brenda13 on 08/27/2014

    Thank you for doing such a great job on my car-even washed it and filled the windshield fluid-what a great surprise and its all set for oil and rotated the tires too-what a deal job & delivered too & got to use my new buyers discount too!! Thanks again!-brenda s
  • Kayle in service was outstanding AGAIN!

    5 out of 5 starsby Marciamae77 on 08/27/2014

    As always, Kayle is wonderful and does a great job! He was able to get me right in, even without an appointment. He also was able to find me a loaner within minutes and it was ready to go.
  • Happy Repeat Customers

    5 out of 5 starsby jspringe on 07/31/2014

    Our sales person, Jason S, is always so helpful and knowledgeable. He is a pleasure to work with, which is why we have been a repeat customer for the last 3 vehicles we've leased.
  • Graff's recall repair

    5 out of 5 starsby Lottie819 on 07/29/2014

    Just a little disappointed that anywhere else I have taken my car, they washed the car before returning it. I was pleased that the car was done within the amount of time they told me it would take, but was unhappy that it took so long for them to get the parts to fix the recalls.
  • Painless

    5 out of 5 starsby ffell on 07/17/2014

    Jason S made our purchase experience enjoyable. It was as if we were dealing with a long time, trusted friend.
  • Love our new Equinox

    5 out of 5 starsby Mrslovely on 07/13/2014

    Right from the time we entered the dealership, we were greeted by Eric and he made us feel very welcome. He was knowledgeable about the vehicle we were interested in and happy to go on a test drive with us. He searched for an Equinox that had the options and color that we wanted and did a great job. We are very happy with our new 2014 Chevrolet Equinox and would recommend Graff Chevrolet Durand to family and friends.
  • none at this time.

    5 out of 5 starsby Dave_75_Mary on 07/12/2014

    Our salesman Eric A took excellent care of us. We will recommend Graff Dealership and Eric to our family and friends.

About our dealership