Graff Chevrolet
Today 8:30 AM - 6:00 PM
Customer Reviews of Graff Chevrolet
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by Mike Horton on 04/12/2025I’ve purchased several vehicles from Graff Durand. I always work with Brad Benn. He always finds the vehicle style I’m looking for.New truck
by Tim Snell on 08/05/2024Everybody. Was nice and Helpful.Not close but worth the drive
by Repeat Customer Tony on 07/26/2024Customer is treated with respect and as a valued part of the business.Concerns are listened to and addressed in a timely manner. The location of this dealership is fifty miles away but we'll worth the drive.The best Chevrolet dealership in Michigan, hands down!
by Justin Dunaskiss on 02/12/2024Everyone at this dealership is on their game and puts the customer first. They made the process so easy and painless, I couldn't have asked for more. Do yourself a favor and buy of lease from Graff Chevrolet Durand. Even if you live… over 50 miles away like I do and have other closer choices, choose this dealership and they can deliver the vehicle to your home, like they did for me. Also I have to give a special shoot-out to Jason Saunders, Assist Sales Manager. He went above and beyond to assist me and my family. Look him up and give him a ring.Awesome people
by Katie T on 12/22/2023Excellent dealership. Very willing to get vehicle that I wantedGraff's Best!
by Dave and Gayle on 09/27/2023The wife and I couldn't be more satisfied with the help in purchasing a new Colorado from the Graff team. We found our sales representative Jason Boyce to be knowledgeable and informative. We were able to get all our questions taken care of… and enjoyed the buying process.Family Oriented Salesman
by Thomas and Laurie Boucher on 05/27/2023They work very hard to satisfy their customers needs.Awesome!
by Larry T on 11/08/2022Brad Benn goes above and beyond to get you what you want at a fair price.Jason B
by Longtime customer on 07/01/2022Sales and service departments are always helpful and professional.Get the best experience with the most experienced dealership
by Sharon M on 03/18/2022Graff Chevrolet is second to none. Their staff is courteous and very knowledgeable. Tee Davis particularly, took away any stress of obtaining my new vehicle. She definitely puts her customer first!Great Service as ALWAYS @ Graff!
by Paul Beasinger on 03/01/2022Tee Davis is the ultimate salesperson! So easy to work with and great to communicate with. That’s why we are return customers again & again! Get your next vehicle from Tee @ Graff Durand.buying truck
by DAVE GREEN on 07/31/2021had a good experience buying my new truck salesman is excellent at his job and very knowledgeable at his jobSuper Sales Team!
by Julia on 07/13/2021updated 07/19/2021Steve Brown in Sales at Durand came highly recommended to me by a family member. Steve was very busy with several customers when I arrived after losing my car in an accident. However, he made time to find out what I was looking for and kept… me informed each step along the way. I was treated respectfully the entire time. I am grateful for his honesty and his knowledge of cars and financing! Steve gave me a great deal on a used car purchase! The purchasing agent, Josh Salander, was also very knowledgeable and respectful while patiently answering all my questions. I felt like I was in the hands of a dynamic duo. Thank you, gentlemen, for all your help!Thank you For your service
by Patty Collins on 05/24/2021They will work with you to make sure it fits in your budget the payment. they are very courteous and professional and they really do care about their customers . what I like about it is they didn’t force you into anythingHappy Camper
by Happy camper on 05/18/2021Brad Benn was very courteous & knowledgeable about the product. He went out of his way to make my buy a pleasant experienceNew traverse!
by Bev Rosen on 05/11/2021Eric was very helpful as I choosing a new car.Great Sales Department
by Nancy Sears on 03/13/2021Great quick service!New sale
by Barbara soyka on 09/16/2019Eric arnott has been my salesman for several vehicles. He is the best. I would recommend him to my family and friends.Sales and Finance uninformed/misleading
by DurandResident on 04/01/2019Bought a Certified pre owned 2018 Chevy Cruze with only 11k miles that had been on the road for less than a year. Bought protection package for interior and exterior to keep it nice , paid a small fortune for it. Installers gave low effort… on the execution of both while messing up the exterior bad. looks worse than when it was left there, micro scratches on every inch of the car now has several new more significant clearcoat scratches, didnt follow directions, treated the car before removing dealer label, didnt remove headlight aiming dot before treatment. SKIPPED polishing step on exterior before treatment (protection product company exposed the paint color excuse as fiction/lies) Interior was done poorly, uneven application of product resulting in patchy stained look on fabric. some vinyl not touched, center area between front seats looks like something was spilt on it and was just left(maybe interior product?). And finally while removing clip weights on rims for rebalancing with sticky weights, they took a pea sized chunk out of EVERY rim exposing the bare metal and was left that way no attempt to fill/protect the rims finish. compensation for rim damage $0 ,compensation for bad execution of protection package, around half the cost refunded which is not satisfactory as Im now left with paint damage that will cost more to return the car to the condition it was before their service techs touched it. Also felt like I was being avoided by Tiffany and Collin as soon as I voiced any complaints, more concerned with maintaining profit than making it right. Nicest most expensive thing i've ever bought, I should be enjoying it more but can't due to poor service.Graff Durand
by jayzaysobab on 05/12/2017Dave was very accommodating! We bought a used car for my daughter and a new car for ourselves. Very happy-excellent service!New vehicle
by Chase61085 on 04/17/2017updated 05/03/2017We came in with a trade in that we knew we would owe a bit on and jason talked us thru all of our options. Other dealerships we had been to previously didn't really take the time to talk us thru everything and let us know our options.
About our dealership
We agree, Brad Benn is awesome! We are so glad to have him as a part of our team. Thank you for the awesome review. We look forward to serving you again in the future.
by Graff Chevrolet Durand on 04/15/2025