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Customer Reviews of Bob Maxey Lincoln

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24 sales reviews
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  • Lincoln Nautilus Lease

    5 out of 5 starsby Teneka L on 01/22/2025

    They worked with me and negotiated with me concerning the price. I was able to get all my amenities I wanted. I am enjoying the vehicle. I have been leasing/purchasing vehicles at Bob Maxey since 1995. I left and came back for this vehicle because they were transparent with my sale. I am enjoying my vehicle.
    • We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Sue Tilly on 01/26/2025


  • Bob Maxey Lincoln

    5 out of 5 starsby DanKeller on 12/11/2024

    Thorough, patient, flexible, friendly, and professional
    • Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

      by Nia Sterling on 12/13/2024


  • Great Experience

    5 out of 5 starsby Ann1234 on 01/27/2024

    Exceptionally easy transaction. Lived 3 hours from dealership, made the purchase over the phone. Met the Saleman half-way to sign papers, hand over payment and take the car home. Couldn't have been easier.

  • Educator

    5 out of 5 starsby missy1952 on 04/05/2018

    This was my second car purchase from Bob Maxey. Everyone involved went above and beyond to get me my 2015 Flex.

  • Above and Beyond

    5 out of 5 starsby Msworld on 02/22/2018
    updated 02/27/2018

    Laura was my sales person she was very caring as interested in what my needs were and went above and beyond to make sure they were met! I’m extremely satisfied with not only Laura but the dealership in all aspects! Will definitely buy again and again from Laura and Bob Maxey!

  • Sales

    5 out of 5 starsby Jenjen170 on 03/31/2016

    I am leasing an MKC from Laura Szczerbinski. She was very knowledgable about the vehicle and showed me how to work all the features in the car. I understand she is a new sales consultant and I think she is doing a great job. I've already referred her to a few friends. Thanks Laura and Bob Maxey. Great service.

  • Folk at Bob Maxey is Awsome!!!

    5 out of 5 starsby Justright23 on 03/25/2016

    I called my dealer for an appointment to return my leased 2013 Lincoln MKX car. I was over aprox. 600 miles and didn't want to owe a lot when I took it back. I had just lost 8 hours per week at work and didn't want my car payment to become a burden. So I actually was just going to return the car and leave. I had said my prayers and asked him for guidance. My husband and I were in separate cars. I forgot the 2nd key FOB so he had returned home to pick it up. While waiting I was talking with Alvin and shared with him that I was concerned about the car payment. He stated ok. Let's look and see what I can do. He did some things on the computer and said: What if I can get your payment down by $100, no money down, waiver the 4 last payments and mileage, use your Dads A plan, and keep the extras that your plan has?" I was shocked to say the least...he had a 2016 MKX, Black like me and my husband liked sitting at the front door. He said while you are waiting for your husband just go look at it. So, I went out and saw a beautiful black MKX 2016 that could belong to me. When my husband arrived. He went out and looked at the car. He knew we would take the car home with us. I don't want to leave out my financial lady Janae. Once everything was said and signed, she looked at me and said "Isn't the lord just wonderful?" I said "All the time". It truly brought tears to my eyes. These folk are awesome at Bob Maxey. Thank You, Thank You, Thank You!!!!!
  • Excellent customer service

    5 out of 5 starsby Tsharpe on 03/21/2016

    I don't think the customer service I recieved could have gotten any better. I was completely satisfied with everything you guys had to offer. I would highly recommend my family and friends to you guys.
  • Amazing

    5 out of 5 starsby phenomenal1 on 02/15/2016
    updated 03/01/2016

    Michael in used cars was a absolute gentleman...and very informative..this purchase was the smoothest i've ever had...I enjoyed the experience. God Bless you all...I love my vehicle. ..
  • Great Experience

    5 out of 5 starsby Juels77 on 02/05/2016
    updated 02/19/2016

    When I asked for a quote on a Lincoln MKZ on Lincoln.com I had no idea who I'd hear back from. To my surprise and delight, it was Tracey from Bob Maxey. She was friendly, helpful and most of all, not a pushy car salesman. She went above and beyond what I could even hope for and helped us get a fabulous car. I will definitely be using her again!
  • Great service and awesome vehicle

    5 out of 5 starsby Cheeryness on 01/04/2016
    updated 01/15/2016

    I leased the mkz and Tracey was extremely helpful. She made the whole experience wonderful!
  • Awesome people

    5 out of 5 starsby Suzannesos on 01/14/2016

    I've been looking for a CTS this color with decent mileage for months. I saw this one originally on Craigslist & followed it to your Web site. I couldn't believe how clean it looked and being able to see the CarFax online was a definite bonus. Mike was great at answering my questions via text because of my work hours. I came up from Toledo on a Saturday & drove the car. Done deal.Thanks to your finance & office folks for working through the details of my out-of-state deal. What an awesome group you have
  • Great Service

    5 out of 5 starsby msugrad2001 on 01/06/2016

    I leased a MKC on January 4th. Paul Stergiadis was my sales rep. I drove by the dealership lot on Saturday Jan 2nd just to look at cars in the lot knowing the dealership was supposed to be closed! To my surprise Paul came out to the lot and introduced himself. He was very professional and answered all of my questions. Getting the deal put together on Jan4th was very smooth from Paul to the lady in the finance department. Marty was very friendly and helpful in answering my questions. Job well done!
  • Exceptional customer service

    5 out of 5 starsby STPRITCHETT on 10/21/2015

    My Husband I purchased a Lincoln MKC 2016 a week ago and the experience was Exceptional. Tracey Saxton went above & beyond to help in any way possible . I will share this experience with all my friends and family . Thanks so much
  • Nice people, great service.

    5 out of 5 starsby misskrizzle on 10/05/2015

    I leased a 2015 Lincoln MKC from Tracey and she was great from the moment we first sat down until the time I left with a new car. She made it easy and I feel like I got a great deal. I would definitely recommend Bob Maxey to anybody who asks.
  • 2016 Lincoln MKZ

    5 out of 5 starsby Francine4516 on 09/03/2015

    My experience leasing my 2016 Lincoln MKZ was excellent. Jay Kramer was very patient with me trying to decide from the MKC to the MKZ after leasing a SUV for over 15 years. Thank you!
  • Bob Maxey Lincoln Review

    5 out of 5 starsby donnaul on 08/27/2015

    I have never seen a company so accommodating. Everyone was very kind and considerate of my time. This is probably the 10th car our family has purchased from Bob Maxey and we will continue to buy and refer to you.
  • Great Vehicle

    5 out of 5 starsby Latreese on 07/13/2015
    updated 07/30/2015

    I purchased a 2015 Lincoln MKC. My salesman, Mark went above and beyond to ensure I was satisfied with my purchase. Mark stayed late to show me features in the truck that I didn't quite understand.
  • good experience

    5 out of 5 starsby audlp on 07/28/2015

    I purchased the MKC. It took some time to find the color with the features I wanted since inventory was low.Jay Kramer was helpful and patient during this process. I am thrilled with the suv.
  • Wonderful 1st time experience

    5 out of 5 starsby AshleyB3992 on 06/25/2015

    My experience with Bob Maxey was the best I have ever experienced. Before stopping into Bob Maxey dealership I went to two other dealerships (A Ford and Chevy) and they treated me poorly without getting any of my information. Paul was very down to earth and friendly as soon as I walked into the dealership. Before getting any information from me, he showed me the inventory and what car he thought was best for me. He kept me updated throughout the day and made the experience less stressful and actually fun. I plan to continue to stay with Lincoln and purchase all my cars from Bob Maxey. I loveeeeeeeee my new car! Thanks Paul and Bob Maxey for the wonderful experience.
  • My May 27, 2015 Bob Maxey Experience

    5 out of 5 starsby Celeste2266 on 06/02/2015
    updated 06/11/2015

    The service was excellent! All my concerns were addressed before and after I purchased by vehicle. My salesman, Alvin Taylor, went above and beyond the call of duty. He even took my personal belongings off of the keys I was turning in to avoid my breaking a fingernail.

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