Customer Reviews of Todd Wenzel Buick GMC Of Davison
Review type:
Lemons into Lemonade
by brandirboo on 04/04/2024
I had recently totaled my beloved 2017 GMC Acadia SLT-2 in a roll-over accident. I happened upon Todd Wenzel Buick GMC of Davison Inc while searching for a replacement GMC Acadia. Barian Vaughan was my Sales Associate. My experience… with the dealership, Barian, and the Finance Dept was EXCELLENT! Barian gets an A+ in my book for his customer relations skills. He took what I consider an overwhelming experience and turned it into an efficient, personalized, informative, and positive experience. When we arrived at the dealership, Barian was right there welcoming us with a big, friendly smile. Every interaction we had with other staff at the dealership was friendly, fun, and most importantly - to the point! I would highly recommend Todd Wenzel Buick GMC of Davison. With Barian's down-to-earth and compassionate demeanor and the overall dealership, I was able to make lemonade out of lemons and drove away with a beautiful 23 GMC Acadia AT4 that continues to put a smile on my face. Thank you!
305 reviews
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My experience with Wenzel Buick
by GloriaSmith on 03/16/2015updated 03/28/2015I was astounded! Had a recall on ignition key and enjoyed a relaxing area to wait in. Then I stopped at the body shop because I had a piece of loose trim. Took me right away, no waiting, no sign in and no charge! Now, that is what I… call service. Was thinking of a Chrysler 300S. I am now staying with Buick. Thank you for such a refreshing visit.Outstanding Experience!
by GDieterle13 on 03/15/2015Everyone at the Dealership was outstanding. Jeff Sharp handled the majority of our repair and was absolutely outstanding to deal with. I will go back to him for any other repairs that may be needed. Thanks, Grant DieterleTodd Wenzel Review
by FarmerBarry on 03/04/2015Salesperson was knowledgeable and friendly. Primary reason I return, however, is the service department and after sales treatment I receive.technicians
by ssnelson1 on 02/26/2015updated 03/05/2015The technicians were all friendly and called in a specialist when they thought there was a problem. Appreciated that very much.Great Job!
by Courtney0825 on 02/23/2015updated 03/05/2015The service team got me right in and were very polite and did not waste any time. I appreciate that with my busy schedule. I will be back for any service I may need. Thank you!Oil change
by grandma_666 on 02/19/2015updated 03/03/2015The young man that did my initial paperwork was very personable and answered all of my questions. I will return again for any service that is needed.First Time at Todd Wenzel Dealership
by Sabrinawh on 02/26/2015Bill Wills sold me my 2015 Terrain and I couldn't have asked for a more pleasurable experience. Bill was professional, friendly and very knowledgable about the product.HIGHLY SATISFIED!
by Ltdramamama on 01/27/2015updated 02/05/2015My first thoughts were a bit clouded by the fact that I had placed several calls (which I found out later were to the general manager) and they were not returned, I'm sure he was rather busy. So I went to the dealership and was WOWED by… how I was treated by the staff there! EVERYONE was very pleasant and professional! All of my questions were answered and I was undecided on what car I wanted to purchase. My salesman, Danny Ray, was so patient and kind. He more than exceeded my expectations of what a salesman should be. Every aspect of my experience was AWESOME! Thank you to everyone at Todd Wenzel! Love all of your remodeling changes too, very classy!First Oil change.
by raymondbrzezn on 01/20/2015updated 01/31/2015Took the 2014 GMC Terrain in for the first oil change at 5732 miles. Saw a lot of smoke coming from under the hood during the oil change but it appears it has burned off (bad design on the 6 cylinder engines, near to the catalytic… converter, hard for technician to take oil filter out and replace. Other than that, it was a good service visit.(was not charged for the oil change which was great) Love my new Terrain AWD, handles great in the snow (good purchase!)Great service.
by Belford on 01/22/2015updated 01/31/2015Had an oil change and tire rotation. It took less time than I had anticipated and the new lounge is awesome. Clean and comfortable!!Great buying experience
by Ric_K on 01/28/2015Great Sales person. Nick worked with me until we had a deal that was great. The time you spend explaining the cars features was really appreciated. Nick took a great amount of time & patience to help me understand features I never had… before. Never had that in another dealership.Oil change and tire rotation.
by Robert_Cop on 01/21/2015I went to Todd Wenzel's Dealership for a oil change and tire rotation on the wife's car. Did a god job as always. In and out service with a great price.Oil change and recall repair
by Virginiali on 01/11/2015updated 01/17/2015As in the past; everyone you encounter at the dealership greets you, is friendly and asks if they can be of help! The service to my vehicle was completed in the time the service person estimated, during the wait I was updated and told the… status of the work, etc. It is well worth the over 1 hour drive for me to visit a dealership I trust and respect!First Visit
by Mom_4 on 01/10/2015updated 01/17/2015I appreciated the ease of the whole experience. The employees were friendly, helpful, and knowledgeable. Your new lounge area is a very welcoming area to wait in.Never had such dedicated service at a car dealership.
by Katemeg on 12/31/2014updated 01/07/2015First class service. Danny Ray even drove out our home in Durand at 8:00 the same evening to have us sign a corrected sales agreement. We told him we could go to Davison the next day but he insisted in delivery of the sales agreement to our… house. The other people we dealt with and showed me how to set up the OnStar and Bluetooth were very helpful. Excellent experience.Montneys Like
by JeanannLouise on 12/31/2014updated 01/07/2015Everyone we dealt with was very courteous, friendly, and knowledgeable. We were very impressed by Nick Ruffolo who was a great deal of help.Concern
by Judy_194316 on 12/19/2014updated 01/02/2015I was just disappointed to learn that I have to see a technician to get a light bulb replaced as it requires the bumper/fender to be taken off. That's ludicrous and should be addressed by GM. That's another $60 I have to pay for ordinary… service??????? ~Judy - [Phone number removed]door was not operable to get into oil change
by Edwardjc on 12/19/2014updated 01/02/2015had trouble getting in to get oil change on morning of dec 8th the workers had shut all power to overhead doors to install outside panels for facade upgrade ..had to come back later in afternoon ..was ok for me but I am sure you guys missed… businessHonesty is the Best Policy
by SAJ3SAW on 12/19/2014I'm a returning customer because of Jon Gring. He takes ownership in your repair from start to finish. He keeps you well informed. He ensures you are 100% satisfied. More importantly, Jon is someone I TRUST who is giving me HONEST… service!!!Great service
by pjgreatlakes on 11/21/2014updated 12/11/2014Went in with brake light on and they found the master cylinder needed fluid. And they fixed the key recall problem. Everyone was friendly and efficient.Recent experience at Todd Wenzel
by eddiechapman on 11/12/2014updated 11/23/2014Drove right in and got oil change. The young lady that wrote us up was very friendly and fast. The tech that did the oil change was very quick. we loved that! Also, I forgot my coupon at home but the young lady found one laying around… and applied it. Awsome we will always come to the dealership for any service.
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About our dealership
Find the perfect new Buick or GMC crossover, SUV, or truck, or shop our extensive inventory of pre-owned vehicles. For your convenience, our website is built to save you time in the dealership when you pre-qualify for financing, schedule service, shop online inventory, or when you simply want to learn more about the Todd Wenzel Platinum Rewards Program. Let Todd Wenzel Buick GMC of Davison help you find the perfect Buick, GMC, or pre-owned car to fit your needs, budget, and lifestyle. Contact us online, call us at 810-510-0127, or stop into the Todd Wenzel Buick GMC of Davison dealership today!
What sets us apart
Our Platinum Rewards program offers a premium experience when you buy a new or certified vehicle. Rewards include free loaner vehicles while in service, free multi-point inspections, fluid top off, and My GM Rewards points for every dollar spent.
For over 20 years the Todd Wenzel Buick GMC name has been synonymous with trust, dependability, and excellent customer service - and our Todd Wenzel Buick GMC of Davison location is no different. We offer one of the largest inventories in Michigan!
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are so glad we ere able to help you and that Barian exceeded your expectations. We appreciate any referrals you send our way! We hope you are still loving your AT4! It would put a smile on my face, too. Very sharp vehicle!
by Megan Potts on 08/05/2024