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Customer Reviews of Fox Toyota of Cadillac

Review type:

Overall sales rating

5.0
5 out of 5 stars

(1 review)

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1 sales review
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  • Ben

    5 out of 5 starsby Ben on 09/15/2023

    Everyone I met was helpful and responsive
    • Ben, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 09/18/2023

The following reviews are more than two years old. They are not included in the overall rating.
85 sales reviews

  • Great dealership, exceptional sales person.

    5 out of 5 starsby Repeat_Buyer on 08/03/2023

    Donovan, my salesperson, is always honest and looking for win-win solutions.
    • Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Donovan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 08/03/2023


  • Thank you Fox Toyota of Cadillac!!

    5 out of 5 starsby Tia on 07/27/2023

    Knowledgeable and friendly personnel, cleanliness of the facilities. Time spent going over what I was looking for in a vehicle, price range, explaining the features available. Chad S. went above and beyond to find the vehicle I was looking for. Adam was great explaining my finance options and answered any questions I had.
    • Tia, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Chad's and Adam's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 07/28/2023


  • Fox Toyota

    5 out of 5 starsby Donna on 06/20/2023

    This is the best experience I have ever had buying a vehicle. Chad, Steve and their crew are absolutely amazing. They have a heart and aren't there to just make a sell for the commission. They are there for you.
    • Donna, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Toyota of Cadillac. Please feel free to contact us if you have any questions on your new purchase and for any of your future auto needs like services, products, and sales. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 06/21/2023


  • Listens to your auto needs and what fits you.

    5 out of 5 starsby AC_Slater91 on 05/10/2023

    Donny worked his butt off to give results that’s for my budget . Great customer service, always calls time to time to check how my leasing is going. You can text them im coming tomorrow and they are ready for you at anytime. I drive from Saginaw to fox Cadillac because of this !
    • We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Toyota of Cadillac. Please feel free to contact us if you have any questions on your new purchase. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 05/11/2023


  • Great Experience

    5 out of 5 starsby Cathy on 11/04/2022

    Fast, Friendly, relaxing
    • We appreciate you for letting others know about your experience here at Fox Toyota of Cadillac, Cathy! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 11/07/2022


  • Toyota Corolla Cross

    5 out of 5 starsby MK on 10/05/2022

    We showed up at the dealership with no appointment. We met with Chad and he walked us through the process of procuring a vehicle. We left with a vehicle on “order”. We waited patiently for the car to be delivered. After the car arrived, we spent a couple hours of with Chad going over the paperwork and a quick overview of the workings of the car. We are now the happy owners of a new Corolla Cross. It was a pleasure working with Chad.
    • Thank you for your great review! We're glad to have Chad on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 10/06/2022


  • Fox Toyota Cadillac Michigan

    5 out of 5 starsby Randall on 09/02/2022

    Salesperson, cleanliness, friendliness of everyone
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Fox Toyota of Cadillac on 09/08/2022

  • Great sales department

    5 out of 5 starsby Jeniece on 07/21/2022

    I liked our salesperson.
    • Jeniece, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 07/22/2022

  • Great place

    5 out of 5 starsby Denise on 06/09/2022

    Salesman was very helpful
    • Thank you for leaving us this great review, Denise! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 06/10/2022

  • Outstanding Dealership

    5 out of 5 starsby Julie on 03/10/2022

    David Sparkes really met my expectations for purchasing my new RAV4 Hybrid. He found the model I wanted with the features I requested and secured a very fair price for my trade.
    • Thank you for your great review, Julie! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 03/11/2022

  • 2020 F-350 Super Duty

    5 out of 5 starsby Keith on 02/23/2022

    Ian Foster was amazing to work with thru my whole buying process!!! He took care of everything and made sure I was completely satisfied. He nailed it cant say enough.
    • Keith, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Ian is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 02/24/2022

  • The perfect experience every time!!!

    5 out of 5 starsby Debra on 02/18/2022

    We have purchased several of our vehicles from fox of Cadillac. We enjoy the family atmosphere most. Our salesman Donavon and of course Gordon are two of the greatest young men we have ever met. They both stay in touch throughout the year's. They are like an extended family. I want to thank them both once again for being such wonderful salesman and more so for being great friends. We traveled almost 400 miles to make this purchase if that let's you know how trusted and appreciated these men are.
    • We really appreciate your feedback, Debra. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 02/18/2022

  • Great service and very helpful and clean showroom.

    5 out of 5 starsby William on 02/15/2022

    very friendly and answer all questions your people go out of there way to help and answer all questions. Clean dealership is very impressive when you walk in.
    • Thank you for your wonderful feedback, William. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 02/17/2022

  • Great Job!

    5 out of 5 starsby John on 02/09/2022

    Donovan did a great job getting all the paperwork ready- he was also very personable and helpful.
    • Thanks for your outstanding review, John! I'm very happy to hear that Donovan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 02/10/2022

  • Professional Dealership

    5 out of 5 starsby Shane on 02/02/2022

    Very willing to be flexible about what vehicle to test drive, and get information about the SUV we wanted to buy. They offered up the car fax without us having to ask.
    • Shane, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 02/03/2022

  • Great car buying experience

    5 out of 5 starsby Chad on 09/03/2021

    The experience was great all the way through. Joey, Donovan and Gordon made the experience fast and easy for me as an out-of-town buyer. They were all extremely helpful in this process.
    • Thanks for your outstanding review, Chad! I'm very happy to hear that Joey, Donovan, and Gordon were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 09/07/2021

  • Randall C.

    5 out of 5 starsby Randall on 07/16/2021

    Great deal on a great car! Thanks!
    • Randall, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 07/19/2021

  • The best car dealership I have ever worked with

    5 out of 5 starsby David on 07/01/2021

    I like the assistance received from Donovan at Fox Toyota of Cadillac and the work he did in locating a new Highlander for us. He kept us well informed during the entire process. I appreciate the fast, friendly. transparent and no hassle signing process with Donovan when we came in to complete the deal. He ran through all the features of our new car, set up our Toyota App connectivity and answered all of our questions. It was great not to have to sit through any high pressure sales pitch for extended warranties, wax job, etc..
    • Thank you so much for sharing your car shopping experience with us, David. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Donovan and the rest of the Fox Toyota of Cadillac team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 07/01/2021

  • Great Organization

    5 out of 5 starsby Rich on 05/11/2021

    Earl Hozhaus listens to you and is extremely detail oriented. Incredible organization.
    • Thank you for your great review, Rich! We're glad to have Earl on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 05/11/2021

  • Great facility and staff.

    5 out of 5 starsby Robin on 04/17/2021

    They demonstrated respect and thoughtfulness toward us . They answered all of our questions and treated us like family.Polite and professional sales and service staff.
    • Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything be it sales or service! Best, Ron Urbanavage, GM, rurbanavage@foxmotors.com

      by Ron Urbanavage on 04/19/2021

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