Customer Reviews of Audi Peabody
Review type:
Satisfied customer
by YOUNGBLOOD on 05/30/2024Jacob B. the salesman took good care of me . Everything went nice and smooth from the beginning to the end . Dealing with Benjamin the finance associate was also a pleasant experience !Good people good service !Excellent experience
by Len Spada on 05/25/2024Hunter was a great sales rep. He made the process quick and pleasant.We're delighted to learn about your positive experience and the excellent assistance provided by Hunter! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Audi of Peabody
by Carol@west on 05/09/2024Wilson Suriel at Audi of Peabody is the most professional, knowledgeable and reliable salesman I have ever purchased a car fromCongratulations on your new vehicle! We're thrilled that Wilson provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.
Sales experience A4 Peabody Audi MA
by LeeAudi4 on 04/18/2024I was very pleased with my experience. The sales person was knowledgeable and helpful. There was no high pressure sales.Congratulations on your new vehicle! We're thrilled to have delivered a pleasing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
Purchase
by smk1363 on 03/22/2024Karl was excellent to work with. Honest, low pressure, and no nonsense. Would recommend him to others for sure.Thank you for your recommendation! We're glad to hear that Karl provided you with an excellent and straightforward experience. Enjoy your new vehicle!
Bought an Audi Q5
by Sean.baize on 01/31/2024Wilson was extremely helpful. He answered all of my questions and was extremely professional. Clearly explained everything and could not have been nicer.Congratulations on your new Audi Q5! It's wonderful to hear that Wilson provided you with excellent assistance, answering all your questions professionally and clearly. Enjoy your Audi Q5 and happy driving!
Excellent Experience!
by Heidi N on 12/05/2023From the moment I inquired about the care, I was met with enthusiasm, kindness, and genuine service. I never felt pushed or pressured into purchasing a vehicle. Jacob and Kevin were very easy to work with and walked me through the process… from start to finish. Matthew in Finance was also very kind and helpful. Overall, I could not have been happier with my experience at Audi Peabody.It's wonderful to hear about your positive experience at Audi Peabody! Having a seamless and pressure-free experience from the inquiry stage through to the purchase is fantastic. Jacob, Kevin, and Matthew's enthusiasm, kindness, and helpfulness made the entire process smooth and enjoyable for you. When a team makes you feel comfortable and supported throughout such a significant decision, it truly speaks volumes about their commitment to customer service. Congratulations on your new vehicle!
2023 Audi Q8 purchase
by Fencerdude on 11/01/2023This was a amazing car buying experience. My salesman Louis was amazing and very helpful with all my questions about my new carCongratulations on your new Audi Q8! We are thrilled that Louis provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Purchase of 2024 Audi Q5
by Gilpinsulky on 11/01/2023Audi Peabody exceeded my expectations. My salesman Louis was knowledgeable and very relaxed. He answered all my questions and was able to put an excellent deal togetherIt's great to hear that your purchase of a 2024 Audi Q5 at Audi Peabody exceeded your expectations. Having a knowledgeable and relaxed salesman like Louis can make the car-buying process much smoother and more enjoyable. It's also fantastic that he was able to provide you with an excellent deal and address all your questions. Enjoy your new Audi Q5!
Great job
by Max Fernan on 09/28/2023Nice and easy, thanks to everyone who help me and I will send my Family and friendsWe're glad to hear that your experience was nice and easy, and we appreciate your kind words! Thank you for choosing us, and we look forward to welcoming your family and friends in the future. Your satisfaction and referrals mean a lot to us, and we're here to assist you whenever you need us.
Audi Peabody
by Msaborn on 08/20/2023Very friendly sales people. Quick response time and I got a great car!Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!
Very Helpful
by Sangeeta on 06/29/2023I wanted to lease but didn’t know if it made sense in this market. Our sales rep helped find the perfect car for us and had the lease financially make sense for me!Thank you again for taking the time to let us know how we did. We hope you have a great day!
Audi Q3 lease
by Fanofaudi on 06/29/2023Zoe at Ira Audi Peabody is a joy to deal with. She has kept in touch with me and my wife letting us know when vehicles of our interest were available. Always pleasant and accommodating; never overbearing. Truly a person you want to deal… with Buying or leasing a car can be a difficult and stressful experience. But Zoe made the experience a happy one. If you are thinking of buying or leasing an Audi, go to Ira Audi Peabody and talk to Zoe.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Unpleasant, deceptive process.
by Q3 Premium on 06/20/2023Sales person and Finance manager made material misrepresentations to us throughout the process. It was not ejoyable. If you do buy a vehicle here be prepared to navigate multiple levels of dishonesty and deception. Good luck.I was deeply disappointed to learn about your recent experience at Peabody Audi. As the General Manager of the dealership, I take customer feedback seriously, and I want to personally address the issues you've raised. I sincerely apologize for any material misrepresentations and the overall unpleasantness you encountered during the process. Deceptive practices have no place in our business, and I assure you that we take this matter very seriously. Please be assured that I will be thoroughly investigating the details of your interaction with our salesperson and finance manager. It is our priority to ensure transparency, honesty, and a positive experience for our valued customers. I will take appropriate action to address the situation and prevent any recurrence. I understand that this experience has left you frustrated, and I genuinely want to rectify the situation. I kindly request that you provide me with specific details about the incidents and any additional concerns you may have. This will enable me to investigate the matter thoroughly and take appropriate measures to address the issues you've raised. Your satisfaction is important to us, and I would like the opportunity to regain your trust. Please contact me directly at 978-818-7127 so that we can discuss your concerns in detail and work towards a resolution that is satisfactory to you. Once again, I apologize for the disappointment and frustration this has caused. I appreciate your feedback, and I am committed to resolving this matter promptly. Thank you for bringing this to my attention, and I look forward to hearing from you soon. Sincerely, Jakob Guggenthaler General Manager
Used care Review
by Richard27 on 06/01/2023I do realize that I came to your dealership only to buy a used car and that's exactly how I felt. I wasn't there to buy a 100k car but my daughters first car. I am fortunate that I found a good car but I felt so under valued during the… entire process. Zoe my sales person have the impression that she could care less and your finance guy was truly a ture off as I've already told multiple people. Basically after he could up sell me an extended warranty package he treated or made me feel like shot. Since 2000 I have pir have 7 new cars/trucks from. Other dealership and never have I felt so disrespected. Hopefully someone at your dealership puts his poor attitude into check because your dealership can do better.Thank you for bringing your experience to our attention, and we apologize for the negative impression you had during your visit to our dealership. We deeply value all of our customers, regardless of the type of vehicle they are interested in purchasing. We understand that purchasing a car for your daughter's first car is a significant and meaningful decision, and we apologize if you felt undervalued throughout the process. Customer satisfaction is of utmost importance to us, and we take your feedback seriously. We will investigate the matter internally and address the behavior you encountered with both Zoe, your salesperson, and our finance representative. It is our goal to ensure that every customer receives the attention, respect, and care they deserve during their visit to our dealership. We appreciate you taking the time to share your concerns and apologize for any inconvenience caused. Our team will use this feedback as an opportunity for growth and improvement to ensure that such instances are not repeated in the future. If there is anything else we can do to rectify the situation or assist you further, please do not hesitate to reach out to us directly. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future. Best regards, Jakob Guggenthaler General Manager
Great experience!
by Lori on 11/29/2022Peabody Audi what was the first dealership that made a car purchase easy and flawless for me! Maggie my sales rep was very informative helping me get the car set up, and very professionalThank you, Lori! We are thrilled that you had a great car buying experience!
From BMW to Audi
by Bentleys Mom on 10/28/2022After leasing a BMW for over 30 years, I decided to test drive some other Luxury cars before my next lease. Not only did the Audi4 impress me enough to make the change, but Audi of Peabody was outstanding as well. This was in 2019. I went… up to the receptionist and asked for a very knowledgeable, not pushy salesperson, explaining that I was a fussy customer who simply wanted to test drive an Audi 4 with no pressure! They introduced me to Maggie Paulino. She simply brought the vehicle out front and off we went for a test drive. She answered all my questions without any pressure. That was it! I decided I Loved the looks and drive of the Audi and we went inside to talk color and price. Maggie was a lucky find as well as the Audi. We worked together to get the best deal and I never regretted for a second changing over from BMW to Audi. The dealership is clean and friendly and highly professional. The Service Department is fabulous as well. Now, it’s 2022 and time to lease my next vehicle. You guessed it. Audi wins again! Only this time, I went to “my favorite dealership,” Audi of Peabody. I found Maggie Paulino by chance the 1st time, but this time, Maggie was by choice! Now, familiar dealership, my personal salesperson, and a beautiful new 2023 Audi! So thrilled. Thank you Audi of Peabody , thank you Maggie! and thank you Gail who did my registration and lease paperwork…also for 2nd time around. I guess you can tell a good dealership when the employees are the same, and they have repeat customers!We appreciate you sharing your story. We look forward to your business with us again!
Great experience
by CT on 10/05/2022We went to Audi Peabody knowing that we wanted to purchase a Q7. We were introduced to brand specialist Jason Piazza who carefully went over the details of the car and pricing. He was professional, low key and extremely knowledgeable. We… decided to purchase immediately based on the excellent experience we had with Jason. We will call Jason when it is time to purchase a second vehicle.Thank you! We are thrilled that you had a great car buying experience!
Great sales and support staff
by Mfh on 07/30/2019updated 08/06/2019I was happily surprised by how responsive, attentive, and kind the staff were at this particular dealership. And so, this ended up where (at a very very good price) I bought my A4, even though it wasn’t the closest place to my home. Worth… it.Thank you for the kind words about our staff! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!
2017 Nissan 370 Purchase
by Eric on 07/30/2019updated 08/06/2019Very happy with Our salesman Harley! Good honest salesman.Thank you for your kind words for our staff, we appreciate it!
Amazing experience!
by Sarthak on 07/29/2019My sales person was Maggie at Audi Peabody and she totally rocks. She’s very helpful and even assisted me with few things even after the deal. I totally give 5 stars to Audi Peabody because of her and her colleagues who made my buying… experience really great!Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
If you're in the market for a Audi, you need to come into Ira Audi in Peabody today. We stock a large selection of new and used Audi cars at great prices. If you need assistance with choosing a new car, obtaining financing, or have service and repair questions, our friendly and knowledgeable staff will get your questions answered. Our dealership is located in Peabody MA, but we proudly serve the Danvers, Lynn, and Manchester areas with Audi cars.
As the areas largest volume Audi Dealer, you will receive your best price on any new Audi TT, A4, A5, A6, A7, or A8. And don't forget the Q5 and Q7, arguably the hottest SUV's in the U.S. today. If you want to get really sporty, check out our selection of S4, S5, R8 and TTS's. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We also have a great selection of used cars. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi, thank you for your kind review; we are happy to pass along your comments to Jacob and Benjamin at Audi Peabody! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Destiny Jarvis on 06/01/2024