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Customer Reviews of McGovern Kia of Norwood

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Overall sales rating

4.3
4.27 out of 5 stars

(11 reviews)

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11 sales reviews
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  • Got the green!

    5 out of 5 starsby LL on 06/10/2025
    updated 06/16/2025

    I had an excellent experience working with Hans at McGovern Kia of Norwood. Hans was very responsive in finding the features and color I wanted. He did a great job explaining all the electronics I had not had before and now enjoy using. Everyone I met there was pleasant and helpful.

  • Straight foward no bs

    5 out of 5 starsby Willie on 06/06/2025
    updated 06/11/2025

    Don’t play around Aroldo was awesome !!!

  • Fantastic Stress Free Experience

    5 out of 5 starsby Kristin Johanson on 05/10/2025

    After a brief conversation with Jimmy Peluso this past fall when McGovern Kia of Norwood sponsored Walpole Youth Football’s post season play, so generously! We finally went to see him for a new car! Jimmy, sat down with us personally, listened to what we were looking for in a vehicle, and understood our budget—**with absolutely zero pressure**. Jimmy then introduced us to Pedro, who was amazing from start to finish. He took the time to understand not only what we wanted, but also our past car-buying experiences. His approach was thoughtful, professional, and completely hassle-free. Everything moved along quickly and efficiently, but never felt rushed. We truly felt like we were in good hands. At the end of the day, we drove away in a vehicle we love, with peace of mind knowing that if we ever have any questions or need anything, we can stop in and be welcomed with the same kindness and professionalism. **We couldn’t be happier with our purchase!** If you’re looking for an stress-free, respectful, and efficient car-buying experience, we highly recommend **McGovern Kia**—and especially Jimmy and Pedro. They truly made the difference!

  • Great experience trading in and buying new

    5 out of 5 starsby Sarah on 01/31/2025
    updated 02/06/2025

    For my first time trading in a vehicle, this team made the process as easy as possible.

  • Great leasing experience

    5 out of 5 starsby Emily H on 01/21/2025

    I had such a wonderful experience with Riley and the rest of the team at McGovern Kia of Norwood. I never felt pressured into leasing or buying anything. I feel that they truly gave me the best deal compared to other dealerships. I very much recommend this dealership and team to anyone looking for a car.

  • Quick and Straightforward purchase

    5 out of 5 starsby John on 11/07/2024

    I came into the dealership looking for a specific make and model and the salesperson Miguel helped me understand the sales process in a straightforward approach. I bought the car and am very happy with it.

  • Bad experience

    1 out of 5 starsby Jason McBeal on 10/21/2024

    I had an appointment to test drive a Kia EV. The person who was supposed to meet with me was 15 minutes late. Once he came all was good until I asked for a price quote - it took them a while to come back with an offer, not a good one, and when I wanted to leave, they asked, really nice, for more time to give me a better offer, said they would make it work as they really needed to sell me a car. I didn’t want to offend them and I hoped they could really do better, so I stayed - after all the car wasn’t bad, just too expensive. They were really desperate to sell me a car and held me there an extra hour working on another offer for a lease. Not a good one either. That whole process gave me a pretty bad headache. When I finally left, I got a call from another Kia dealer who quoted the same prices on the phone for both the purchase and the lease of a similar car, and it took 5 minutes with no pressure. Go figure. Anyway, I don’t recommend working with Kia Norwood, do yourself a favor and go somewhere else.
  • Great personnel, very kind and knowledgeable!

    5 out of 5 starsby Christine Grudinskas on 08/30/2024

    They solved all my problems and concerns. As a senior citizen, I found everyone to be great to deal with.
  • 2024 Telluride

    5 out of 5 starsby John 340 on 06/07/2024

    Thanks to our sales person Amy, we found just the vehicle that we were looking for. Amy is very enthusiastic and high energy. We felt that we were well informed and had all the information that we needed to come to an agreement! Buying a car always takes longer than you think but Amy made us comfortable throughout the process.
  • Kia

    5 out of 5 starsby LC on 06/01/2024

    Salesman was excellent with agressive pricing and service.
  • Would NOT recommend

    1 out of 5 starsby Michelle on 04/26/2024

    Seemed like no one really knew what they were doing in the sales department. They were disorganized and the employees were complaining to each other about “mismanagement” within earshot of us. The only person who seemed to know what he was doing was Charles in the finance department. I would NOT recommend this place.
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