McGovern Chrysler Jeep Dodge Ram
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Customer Reviews of McGovern Chrysler Jeep Dodge Ram
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4 sales reviews
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Horrible Scammy Dealership
by BC on 07/02/2025In brief, do NOT buy a car here. I test drove one of their cars, committed to purchasing it, signed all the contracts and the dealership signed the title over to me. I wired them the full payment the following morning. After that there was… ZERO communication with me. I had to call every day for an update. They were rude and nasty to me over the phone whenever I asked a question. Eventually I was told that the car had not been inspected before they sold it to me but they would put it through the shop and I could pick it up at the end of the week. On Friday I found out the car (I had already purchased) needed significant work at a Ford dealer. They sent the car over to the dealer and again there was no communication to me. I reached out to the Ford dealer and was told that the car would be ready in a few days. Next thing I know the dealership was calling me saying they had to refund my money with no explanation of why. They sent me a check and voided the sale. A few days later the car was for sale again! I don’t know what kind of games they’re playing but it’s absolutely NOT WORTH YOUR TIME. Do not go here, do not buy a car here. I don’t know what they’re going to do with the title they signed over to me but their business is shady at best.Can’t say enough about the staff at McGovern CDJ in Newton, MA!
by Angela Cambio on 08/11/2024My salesman, Wilson, is the nicest person who went above and beyond for me during the entire process of me getting into a new 2024 Jeep Sahara. From driving the jeep over an hour away to my home so I could test drive it to negotiations of… the price to getting side rails installed to making the entire experience fun and non-stressful. Wilson went 10 steps above anyone I’ve ever dealt with in the past at other dealerships. He is not the typical salesman you run into when you go shopping for a new car. On the day of signing he literally ran around to make sure everything was perfect! Can’t say enough about this person. He truly is an asset to McGovern. It was even a pleasure to deal with Ricky and Zach. Both very professional and genuinely nice! Will definitely continue to use this dealership for every future car I get into. The overall experience just made it impossible for me to go anywhere else!Friendly and informed sales staff
by Bryan S on 07/21/2024Motivated buyer looking to replace 20yo car with either a wrangler or bronco sport, wanting manual transmission as a must have. Salesman Brian Quero walked me through the process in a professional way… less painful than the process can be.… Kind of hard sell by finance on the extended warranty, but that’s par for the course. Car came in well ahead of predicted time (1m vs 2-3m), very nice. No service yet bc brand new, but Brian did excellent job of establishing a relationship and line of communication.Bryan, we're delighted to hear that Brian made your experience at McGovern Chrysler Jeep Dodge Ram Newton smooth and professional. Enjoy your new ride!
Jeep
by J on 09/19/2023Professional, knowledgeable, efficient,no pressureThank you for choosing your professional and knowledgeable experience with our team at McGovern Chrysler Jeep Dodge Ram Newton! We'll see you next time! Safe travels!
The following reviews are more than two years old. They are not included in the overall rating.
5 sales reviews
William was the best!
by Liz on 07/02/2022Everyone knows car buying can be stressful. William made this a pleasant experience!Service
by Paulgle on 12/04/2018Great staff of Service and Repairs Department. No hard sell, just facts and what it takes to fix. Eddie was personable and very helpfulGreat, fast service
by Carreview18 on 09/10/2018updated 09/18/2018McGovern service center was great. Had to update software of the Carr. They scheduled the appointment fast, sent multiple reminders. Even when I missed my appointment they schedule the service the same day. Finished the service on time.… Very professional. Clean service center. Polite staff.Most Pleasant Experience
by Cathyc617 on 05/04/2018John and Jimmy at McGovern were so pleasant to work with. They listened to what I wanted and John was very patient while I searched for the exact car I wanted...and asked a lot of questions. Highly recommend.BUY A JEEP FROM A JEEPER
by MPortillo on 12/08/2016I trade in a lease and purchased a vehicle - the process was seamless. A huge Thank you to our FANTASTIC sales/leasing consultant JUCIARA MARTA, for her patience, honesty, help, and courtesy. I have purchased 4 cars and leased 1, all… through different dealership, and hands down the customer service and transparency were above and beyond at McGovern Chrysler Jeep Dodge Ram. I couldn't be happier with my car and the no-stress buy situation. Thank you Juciara. I strong recommend Juciara to the Spanish community as she also speaks Spanish.
Jeep Wrangler
Jeep Compass
Jeep Grand Cherokee
Jeep Grand Cherokee L
About our dealership
Amenities
- Instant Financing
- Complimentary Coffee
- Cable Television
- Television
- Vending Machines
Angela, we're delighted to hear that Wilson and the team at McGovern Chrysler Jeep Dodge Ram Newton provided such exceptional service. Enjoy your new 2024 Jeep Sahara!
by McGovern Chrysler Jeep Dodge Ram Newton on 08/12/2024