Herb Chambers Honda
Customer Reviews of Herb Chambers Honda
Review type:
Great service.
by James Langford on 06/04/2025updated 06/09/2025They should know that the service I had was a 10+ from Fabian. I really appreciate it in the hospitality is perfect. Appreciate y’all. And after that, he was very helpfulPleasant quick car buying process
by SW on 06/06/2025Val was easy to work with and efficient.We appreciate your shoutout to Val at Herb Chambers Honda In Boston! Safe travels!
Great experience
by Lmc on 05/23/2025Had an outstanding experience at the dealership, thanks to Robert and Lascelles! Their professionalism, knowledge, and friendly demeanor made the entire car-buying and servicing process incredibly smooth and enjoyable. They truly went above… and beyond, providing exceptional service from start to finish. Highly recommend!Hi LMC! Thank you for sharing your outstanding experience with Robert and Lascelles at Herb Chambers Honda In Boston! We're delighted to hear that their professionalism and friendly demeanor made the process smooth and enjoyable. We appreciate your recommendation!
The Best Dealership by Far!
by Noly on 04/19/2025Amazing team at this location. They are friendly, knowledgeable, professional and make sure that you are set up with the right vehicle and the right service!Noly, we're delighted to hear that our team at Herb Chambers Honda In Boston provided you with such a positive experience. Thank you for the kind words and support!
Valer
by Amy Conley on 03/09/2025updated 03/17/2025My salesperson was the BEST!! He knew what I wanted when I didn’t even know. Got me into a lease that is perfect for my situation. He was honest and upfront throughout the entire process! Highly recommend! Thanks Val❤️…Oh yeah, the… financing officer was a delight as well(I forget his name🤪).Amy, we're delighted to hear that Val and our team at Herb Chambers Honda In Boston provided such a great experience for you! It's wonderful knowing we could help find the perfect lease. Thanks for recommending us!
Great dealership
by Don on 01/06/2025updated 01/13/2025Easy to deal with. Very courteous. Put me in the HRV I was looking to lease. No pressure sales talk. Highly recommend the Fabian and the team at ChambersDon, we're delighted to hear that Fabian and the Herb Chambers Honda In Boston team made your leasing experience smooth and pressure-free. Thanks for recommending us! Enjoy your new HR-V!
Yes, there are advocates for you
by Riss on 11/20/2024Great team to work with. Sean made it really easy to understand what was happening and outlining the costs/impacts of each offering. The team was super approachable and the videos were helpful in providing transparency between myself, the… sales team, and the service mechanics.We're delighted to hear that Sean and the team at Herb Chambers Honda In Boston made your experience smooth and transparent. It's great to know you found the videos helpful in understanding everything clearly. Thanks for choosing us!
Michelle at Herb Cambers Boston wonderful
by LK on 10/14/2024The entire process was easy thanks to Michelle. She had my best interest in mind and listened . It was pleasure working with her on quick streamlined process to purchase ! No stress involved with process .We're delighted to hear that Michelle made your purchase experience at Herb Chambers Honda In Boston seamless and stress-free. Thank you for sharing this positive feedback! Safe travels!
SEAN IS THE MAN EVERYTIME U GO THERE GO SEE SEAN DESILVA
by Kev Wil on 03/19/2024I have only went to the honda dealership located at 720 morrissey blvd and sean has helped me everytime and even has gone out of his way to help me enjoy my car! And not only my car but a used 2018 honda accord that i bought and he has not… failed me yet❤️Hi Kev! It's fantastic to know that Sean has consistently provided you with excellent service at Herb Chambers Honda In Boston. We appreciate your loyalty and look forward to helping you enjoy your 2018 Accord even more!
My Experience
by Maria Semedo Elumogo on 03/18/2024I would like to thank Valer for the amazing and easy experience that I had purchasing my first car and everything was smooth and easy going with Valer. I would give my experience 10/10 all across the board and I would definitely recommend… all of my friends and family members.Hi Maria! We're delighted to know that Valer made your first car-buying experience smooth and easy at Herb Chambers Honda In Boston. We appreciate the recommendation! Enjoy your ride!
Great Sales Experience. Great Service Experience
by BH on 02/28/2024Overall, I have nothing but positive things to say about Herb Chambers. The buying process was easy and thus far, my experience with servicing the vehicle there has been top notch.We're so glad to know that your buying and servicing experiences at Herb Chambers Honda In Boston have been positive. We strive for top-notch service, and it's great to see we hit the mark with you!
best car purchase ever!
by gerri A on 01/23/2024very fair pricing and efficient process. good inventory.Thanks so much, Gerri. We look forward to your next visit to Herb Chambers Honda In Boston!
Amazing sales rep very positive
by Tricia PC on 01/14/2024The sales rep took his time in getting me just what I wanted. He was very positive when I was not so positive.Tricia, we're glad to know our sales rep was able to help you find just what you wanted at Herb Chambers Honda In Boston. We appreciate your positive feedback and look forward to serving any of your future needs! Have a great ride!
Easy and helpful
by Great experience on 01/05/2024We were buying remotely from out of state and Herb Chambers made it so easy to buy our vehicle. They responded quickly to all our questions, were honest, and didn’t try to upsell us on anything. This is the third vehicle our family has… purchased from them, and we would gladly go back.We're so glad to know that your remote buying experience was smooth and easy with us at Herb Chambers Honda In Boston. It's great to have you as a repeat customer, and we look forward to assisting you again in the future!
Great experience
by Clay Harper on 01/05/2024Nomar Rosario provided outstanding service and advice during our recent purchase of a new CR-V Hybrid. But the entire team that we interacted with was professional, knowledgable, attentive and above all fair throughout the process.Clay, we're so glad to know that Nomar and the rest of our team at Herb Chambers Honda In Boston provided you with outstanding service during your recent purchase. Enjoy your new CR-V Hybrid!
Great Customer
by Kassandra C on 09/27/2023Sean Desilva has one of the greatest customer service ever, from the moment I arrive to the moment I left he advised and explained and showed a great customer satisfaction his attitude was extremely helpful, friendly, Herb Chambers is truly… blessed to have him. He deserves a raise!!Hi Kassandra! We're delighted to know that Sean provided you with exceptional service at Herb Chambers Honda In Boston. We truly appreciate your feedback and will pass along your kind words! We'll see you next time!
Wouldnt have went to anyone else
by Aiyana Marie on 05/25/2022Very genuine and simple people, felt in good hands and very comfortable. Giselle walked me through every single step with my best interest at heart.Thank you for the wonderful feedback, Aiyana! We're happy to hear Giselle & the team provided you with a smooth experience and we hope to see you again next time here at Herb Chambers Honda in Boston!
Great dealership
by Carl on 11/02/2021Everybody I dealt with at Herb Chambers Honda of Boston was top shelf.Briana let me know over the phone that they had the vehicle I was interested in and set me up with an appointment to check it out.Truck was right out front waiting for me… when I got there.Thank-you Briana.She set me up with salesman Brian McCaffrey.Brian did everything he could to make sure I was comfortable with my purchase.He never made me feel pressured.Brian went out of his way to make sure everything was right for me including delivering my truck to a place that was more convenient for me to take delivery.A+ in my book.Laschelle did the financing and took the time to get us the best rate he could.He explained everything that was involved so that I understood exactly what I was signing up for.Highly recommend this dealership to anyone interested in a vehicle.Thank you for taking the time to share your experience, Carl! We're glad to hear our team took great care of you during your visit and we'll be sure to pass along your wonderful feedback to everyone who was involved with your purchase. We appreciate you trusting Herb Chambers Honda in Boston with your business and hope we have the opportunity to work with you again in the future!
Not your average Dealership!!
by Takiyah on 10/16/2021I was pushing off a New Car purchase until after the Pandemic (whenever that is, lol) but after a call from David @ Herb Chambers of Boston then a visit to the dealership a day later - there was no need to wait any longer. The Sales Team… is a really cool bunch. David was extremely thorough, knowledgeable & helpful which made my New Honda buying experience very pleasurable! Thank you David truly!! I ABSOLUTELY recommend Herb Chambers Honda/Boston to any and everyone!!Thank you for the kind review, Takiyah, and congratulations on your new Honda! We're so glad David had the opportunity to assist you with it and we'll be sure to share your wonderful feedback with him. Thanks for trusting Herb Chambers Honda in Boston with your business and please don't hesitate to reach out if there's anything else we can do for you!
Excellent customer service!!
by Jennifer R on 06/30/2021I had the pleasure of working with Giselle and Dewayne for my first car purchase. They have excellent customer service, i’ve never felt more comfortable at a dealership. Thanks so much!!Thank you, Jennifer! We are so happy Giselle and Dewayne provided five-star care during your visit to Herb Chambers Honda in Boston! Congratulations on your first car purchase! We're thrilled our team made it so memorable and we hope you enjoy your new ride!
DISREGARD MY REVIEW "Marvin Jean! Best salesman ever!"
by Sonia R on 04/16/2021Do not come here if you're looking for communication and honesty. I purchased a car and when I came in to pick up up, the car wasn't even on the lot. The troubling part is that I called three times to make sure I could come in to get the… car. I was told my salesman (Marvin Jean) was not in yet, should be in later, but it shouldn't be a problem that he wasn't there. In reality, the team didn't really care or bother to check. When I got in, around 11am, Marvin was there, and said he "came in early" for me. which was [non-permissible content removed], because he would've told me the car wasn't on the lot before I spent money for an Uber. To make matters worse, my wife had taken the day off so we could take a drive, go to our favorite spot and indulge on some good food. Reservations were ruined, had a cancellation fee on that. Car arrived at 6pm. Marvin asked my wife what he could do to make the situation forgivable and she told him to take care of the Documentation Fee. He said by his honor and word that he would take care of it out of his own pocket if we reviewed him on Yelp, Google, Cars.com, DealerRater, etc. and sent a letter. Well, I did all of those things and Marvin never paid the Doc. Fee for us. I just wish it wasn't too much to ask for someone to be real and upfront, but, I guess I should've known better.
James, we're delighted to hear Fabian provided you with exceptional service at Herb Chambers Honda In Boston. Your kind words about our hospitality mean a lot to us! Thank you for sharing your experience.
by Herb Chambers Honda In Boston on 06/09/2025