Minuteman Volkswagen
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Customer Reviews of Minuteman Volkswagen
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SIMPLY THE BEST
by Chris Centola on 04/16/2025
The entire staff at Minuteman Volkswagen are the best. Apurv, Eric, Tim, John and Jennifer in sales. Patrick and Gregorio in service. Simply the best. The 4th VW from this dealership. I don't even consider others. Oh and the cars a pretty… good as well.
Thanks
73 reviews
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SIMPLY THE BEST
by Chris Centola on 04/16/2025The entire staff at Minuteman Volkswagen are the best. Apurv, Eric, Tim, John and Jennifer in sales. Patrick and Gregorio in service. Simply the best. The 4th VW from this dealership. I don't even consider others. Oh and the cars a pretty… good as well. ThanksThanks for all the support!
Excellent customer service
by VWfan2018 on 07/02/2018Always get great service at Minuteman. My experience with salesman, Cameron Cocco, was excellent. He was very patient & professional.Smooth & Easy
by Djlopes007 on 03/20/2018Ive now bought three vehicles from Minuteman and the sales and service experiences have been smooth and easy and enjoyable! Theyve got my future business as well!!Buying/leasing makes it easy with Minuteman VW
by Cameron on 03/12/2018Great family runned VW dealership. Very helpful staff and very accomodating. They will make it work for you. Had an awesome customer service and sales service with this dealership.Great service
by Audlann on 03/05/2018I purchased a new car. It was a easy & smooth transaction . Shirley was honest, fair, efficient & knowledgeable. I would highly recommend this dealership .Great Experience !
by Shay on 08/28/2017Cameron and Tim were nothing but wonderful to me. I found a car I loved and had it within a few days. Tim and Cameron were more than patient with me throughout the entire length of the purchase. I decided last minute when I needed the car… and drove home with it the same day. It was my first time purchasing a car on my own and they made it a very pleasant experience for me.Disgraceful Service! Don't go to Minuteman VW
by RichardC on 08/09/2017AVOID MINUTEMAN VW AT ALL COSTS!! I was looking for a used car and they had a car I loved. I had used Minuteman on numerous occasions to service my other cars but never bought one from them. I live in CT trying to get my car after I had… given them a check for the full price was a nightmare. I was not told of the documentary fee so I actually paid too much and my check was $100 too much. So after waiting over a week to get my car after purchase they then also decided no to get me my check for over 4 more additional weeks. Once they had my money I was no longer important to them. As I write this review to warn people away from this understaffed and disrespectful establishment I still have not received my check. They say they will send it tomorrow... hmm I've already heard that 3 or 4 times so I'm not too hopeful. AVOID MUNUTEMAN VW AT ALL COSTS! VW cars are great but this dealership is filled with [non-permissible content removed].Absolute worst dealer I have ever dealt with.
by Husbandofhotwife on 07/07/2017The salesman we dealt with was the rudest, most arrogant man, calling my wife hot, telling myself to stay out of it and "let her do what she wants". This man had no clue about anything, the car he was selling, basic manners, nothing. Loved… the car, tried to persevere, signed the paperwork. Finance department was also incompetent. Shocker. Tells me they don't even have the title to the vehicle, and they will have it in a day or two. After 4 days and even more phone calls later I've only had one call returned, and even the general manager doesn't quite know where my title is. Oh and I did mention they don't know when the body work that was included in the deal will be done? They said it will be done on a certain day, called that day and they're going to look into it. Upon expressing my concerns to the manager his response at the end of all this was chuckling at my story and saying something along the lines of "well whatever if you don't want the car we can give you your deposit back" from sales to management they do not care about customers. A month later I had to take a day off of work and drive down 40 minutes back to their dealer to get my deposit back after all was said and done. I cannot stress enough how terrible their service was. You could not pay me to buy a car from these people. If you hate yourself, this is the place to buy a car.Wrote on my car
by 2016gtipp on 01/20/2017During my 10k mile servicing on my GTI, the service technicians wrote obscenities on my oil pan in a yellow grease pen. When asked about it, the service manager told me that it was just 'goofing around." I will not be taking my car back to… them.Met Expectations
by foxmcd on 06/30/2015Went in on a Saturday for 70,000 check-up and was quoted about 1 1/2 hours for the work to be done. Since it was a Saturday, I anticipated it taking longer than that, but to my surprise it was done on time.10k service review
by Ssully on 06/18/2015updated 06/26/2015No complaints minuteman Volkswagen is great!Good service
by BillericaAndy on 06/18/2015I've had my car serviced at Minuteman for over six years and have never been disappointed. As with all dealers, the service costs more than a lot of private garages, but I like having VW service my VW.Fast, Quick and Easy
by VWGSW on 06/04/2015updated 06/15/2015I had an easy time buying a car at Minuteman Volkswagen. They had what I wanted on the lot. Traded in my old car and drove away happy.Service you expect
by Vwtdi26 on 06/14/2015Everything is straightforward - the scheduling, the drop-off, the service. During any maintenance, my car is never there for more than just the day.Service was great
by CyrusIV on 06/02/2015updated 06/11/2015Mike O'Brien was awesome with handling my appt for 40K service for my 2013 Passat. He arranged transportation for me, was very professional and provided me with accurate information. Once again, Minuteman rocks!!Great Package
by DasMk4GTI on 05/28/2015Great service at ease, was told how long it will take and done at the time promised, you know you are good when Derek says " Sir You are all set "Recall service
by Salmo_salar on 05/20/2015I brought my car in for a software update. the dealership performed the work no problem. At the time I asked about a minor body issue. The service coordinator took a look at the issue and said I could have it fixed anytime at no charge.… Next time I bring in the car for the 10,000 mile check up I plan to have this issue fixed.Tiguan Engine Intake-Manifold change
by dk_vwAudi on 05/19/2015I took my Tiguan due to flashing chek-engine CEL and left it with service agent, Brent LaCapria. Told him i suspect an intake problem. He swiftly diagnosed it and got back regards to full warranty coverage. Further suggested a small fee… cleaning maintenance to be done on Engine block. It was a no-nonsense pleasant visit. I paid for what was quoted and VW honored the warranty claim. Vehicle is running smooth every since.Great service experiencd
by SusieAllen on 05/05/2015Thanks to Derek Liberty for coordinating another great experience at Minuteman VW. He is clear and courteous, and communicates well. My car was in for recall service. The service was done in less time than expected - always a good thing.… Thank you!Can't get a better deal or Dealership
by NHKevin on 04/25/2015updated 05/05/2015I live in So. New Hampshire and this is the 3rd VW I bought from Minuteman. I physically drove by three VW dealerships to buy my car at Minuteman and can honestly say they have the best prices around. Even better, the are very easy to… talk to without any high pressure sales techniques. Please check out Minuteman Volkswagen, you'll be happy you did!Service Review
by jgillies on 04/30/2015I have always been satisfied with my experience at VW in Bedford. They are polite, friendly, courteous and are willing to go the extra mile.
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Thanks for all the support!
by Timmy on 04/17/2025