Len Stoler Chevrolet
Customer Reviews of Len Stoler Chevrolet
Review type:
Serviced
by Bill on 08/26/2024They have a Great Service Department a Key factor when dealing with your auto needs and concerns ask for Melanie she’s Great !!!Almost Perfect
by Seth R on 01/24/2024My service advisor David was great as always. The service was completed in a timely fashion. My only issue was that the tech let me leave with the check engine light on. David got me back in within the hour. It was a simple fix, a clip… had come loose.Excellent Customer Service
by SilveradoLady on 03/04/2016We recently purchased a 2016 Chevy Silverado and there was a problem. The folks at Len Stoler immediately stepped up and resolved the problem the right way. We would highly recommend them for your next auto purchase or service.Very satisfied customer
by jengli13 on 10/29/2015I needed work done on my 2007 Chevy Cobalt so I took it into Len Stoler Westminster. I was really happy with the way I was treated. Everyone there was kind and very helpful. I never felt overwhelmed or rushed which means a lot being a… woman. Didn't take them long to do the work either. I would definitely recommend them.We appreciate you for letting others know about your experience at Len Stoler Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Howard Longaker, General Manager
We appreciate you for letting others know about your experience at Len Stoler Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Howard Longaker, General Manager
The Best!
by Jeremy488 on 05/01/2015updated 05/19/2015Melanie is by far the best! She was probably trained by the best! Rhonda runs a top notch ship and I love them with every ounce of who I am!! It is a pleasure to deal with them always. They light up my life, and are my first, my last, my… everything for cart repair.Thank you for sharing your experience with this humbling review. Our service team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Howard Longaker, General Manager
Try Len Stoler Chevrolet
by Wilwith1L on 04/29/2015updated 05/06/2015in 1992, I purchased 2 new vehicles from Len Stoler Chevrolet. I have continued to purchase my vehicles fom Stoler because of the staff. I take the vehicles to Stoler because of the care the employees provide & because of the quality of… these employees. They are surely "the very best around".We sincerely appreciate your feedback. Each employee is a valued member of the Len Stoler Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Howard Longaker, General Manager
Stoler Service
by beheganti on 04/05/2015The service group has been great. Always responsive to my needs. My only suggestion would be to bring back the multi-point inspection check list. I like seeing what was checked and the results. I liked tracking the ware on brakes and tire… tread, etc.We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Len Stoler Chevrolet for your vehicle needs. Howard Longaker, General Manager
Len Stoler Chevy
by RickLong on 03/11/2015It is always a pleasure to have work done on my vehicle at Len Stoler Chevy. Rhonda and Melanie have always taken care of all my vehicle needs.We appreciate your input, Rick! Glad to hear that you are consistently impressed with the service we offer here at Len Stoler Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Howard Longaker, General Manager
Great Service!!!
by Dawn6769 on 02/06/2015updated 02/20/2015Very customer oriented and willingness to address issues at hand! I have always been very satisfied with the service I receive from this dealership!Dawn, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Howard Longaker, General Manager
Painless experience
by June_B on 02/19/2015It was easy to schedule an appointment that suited my schedule as well as arrange to take me to my work place so I did not have to have someone pick me up. Thanks for making this experience so painless.Your feedback is greatly appreciated. We are so glad that your service experience at First Honda of Simi Valley went so well. Please remember that we are always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Howard Longaker General Manager
Overall good job
by kmolson72 on 01/30/2015updated 02/08/2015Everyone was very friendly and worked hard to get our truck repaired using the out-of-warranty repair coverage which greatly reduced the cost of the engine repair. I would have given 5 stars except when I picked up the truck, the low… beams, DRL's and cruise control no longer worked. John in service helped to get the low beams replaced. Somehow both bulbs were blown. The DRL's and cruise still doesnt work. Im not sure if this happened in this shop or another mechanics shop that we originally used, but it worked when the truck was dropped off. The sales staff allowed us to use a loaner car for two weeks during this repair, which was greatly appreciated. I would definitely recommend purchasing a vehicle at this dealership.On behalf of the Len Stoler Chevrolet family, I apologize for any inconvenience you have encountered during your last visit with us. We want all of our customers to leave our dealership 100 percent satisfied. We would like to reassure you that our team has been working diligently to resolve this matter. Nonetheless, we are happy that we were able to meet your needs. If you have any questions or would care to discuss this further please do not hesitate to contact me at your earliest convenience. Sincerely, Howard Longaker, General Manager
Gotta love the extra effort
by MDeanlee on 01/17/2015updated 02/04/2015Ever since buying my car at this dealership, the service department -- usually represented by Rhonda Stem -- has gone the extra mile to ensure my experiences are positive. In this case, a delay in repairs might have left me sitting in the… wait room for another couple of hours, but they took me home and then came back and got me when the work was done. I have worked for other dealers, and they would not have gone to that extent to ease a customer's inconvenience.Thank you for sharing your wonderful experience through this great review! We appreciate for your patience for the extended wait that you encountered. We are glad that Rhonda and the rest of the team were there to accommodate all your needs and treated you with the customer service we know you deserve. We appreciate your business and hopefully we get to see you again! Sincerely, Howard Longaker, General Manager
January visit - oil change and tire rotation
by Cole3030 on 01/22/2015updated 02/04/2015The lady who greets me is super duper friendly and efficient. My car is always done quickly! Only thing that would make it better is free wi-fi in the lounge.Your fantastic review is highly appreciated. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Len Stoler Chevrolet satisfied with your experience. Let us know if you need further assistance. Sincerely, Howard Longaker, General Manager
Len Stohler
by kasbase on 01/28/2015I love the service and people at this dealership. Friendly always fit me in and do the best they can to help whatever my need. I unfortunately purchased a lemon and they have gone out of their way to try to help. I just wish Chevy itself… would work as hard as this dealership to give the customer the satisfaction they deserve.We are glad to have had the opportunity to work with you. We pride ourselves on customer satisfaction. We want you to purchase a vehicle that you'll be proud to own. Glad to hear you enjoyed your experience with us. We are grateful for 5-star reviews like the one you have left. We look forward to the opportunity of welcoming you back in the future! Sincerely, Howard Longaker General Manager
Len Stoler Chevrolet Westminster MD
by Winniep765 on 01/22/2015Last minute when it was beginning to snow I decided that I needed to get new tires. I called a couple of places that did not have my size in stock. Decided to try Len Stoler, Rhonda checked and had them in stock, got 2 people to give up… lunch to work on my car so I could get out in time to pick up kids from early dismissal at school. I was in and out, with an oil change also, within a little over an hour. I would say that was exceptional service. Thanks to Rhonda and the mechanics, they went way above what I expected.Welcome to the Len Stoler Chevrolet Family. We are honored to hear that your service visit, working with Rhonda went so well! Customer input plays an important part in making our service the best it can be. Your feedback confirms that our goal of providing quality customer service was achieved during your visit. If you need further assistance, then be sure to let us know. Sincerely, Howard Longaker, General Manager
Service with a smile
by Linda1431 on 01/21/2015Everyone was so friendly. Even offered to take me home and come back and get me with the service was being done.Your fantastic review is highly appreciated. Each of our team members strives to make our customers feel happy and satisfied with the service we provide. I am glad you drove away with this feeling. Please feel free to contact us if you have any questions. Sincerely, Howard Longaker, General Manager
Excellent service
by bustercas12 on 10/01/2014updated 10/06/2014We thank you for such a great job you did on our CTS cadillac 100,000 mile tune up Service was excellent !!Catalytic converter
by kasbase on 09/29/2014Excellent except I need catalytic converter and have had oil consumption issues and would have liked you to encourage me to fight for coverage from GM. Went to my local mechanic and told me the 2 are related and I need to fight them to… cover it. Wish my dealership had told me this.great customer service
by Steve014 on 09/23/2014Give Melanie a big fat raise! She was great at answering all my questions and took care of all the arrangements with the insurance company.great service
by Mallorykehne on 09/19/2014I had great service, I did have to wait 4-5 days to get my vehicle back but other than the delay I had a great experience at Len Stoler Chevy!Repairs on 2011 Chevy Cruz
by LarryMcQuay on 09/11/2014Friendly service department staff! Repairs were done quickly! They repaired a coolant leak and completed a recall repair, also a oil change, tire rotation and washed the exterior.
Chevrolet Silverado 1500
Chevrolet Colorado
Chevrolet Equinox
Bill, thanks for highlighting our service department and Melanie's great work at Len Stoler Chevrolet! We appreciate your support!
by Len Stoler Chevrolet on 08/26/2024